evolution crash on startup

Bug #1347437 reported by Kaare Baastrup
38
This bug affects 8 people
Affects Status Importance Assigned to Milestone
Ubuntu GNOME
Fix Released
Undecided
Unassigned
evolution (Ubuntu)
Fix Released
Undecided
Unassigned
evolution-ews (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

when i start evolution after upgrading to evolution 3.12.X nothing happens.

im using ews module

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: evolution 3.12.4-0ubuntu1~trusty1 [origin: LP-PPA-gnome3-team-gnome3-staging]
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: GNOME
Date: Wed Jul 23 09:06:35 2014
SourcePackage: evolution
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Kaare Baastrup (kaare-baastrup) wrote :
Revision history for this message
Kaare Baastrup (kaare-baastrup) wrote :

Get the following in the console:

(evolution:25552): camel-WARNING **: Failed to initialize NSS SQL database in sql:/etc/pki/nssdb: NSS error -8187
No bp log location saved, using default.
[000:000] Cpu: 6.58.9, x8, 2301Mhz, 16001MB
[000:000] Computer model: Not available
[000:000] Browser XEmbed support present: 1
[000:000] Browser toolkit is Gtk2.
[000:000] Using Gtk2 toolkit
No bp log location saved, using default.
[000:000] Cpu: 6.58.9, x8, 2301Mhz, 16001MB
[000:000] Computer model: Not available
java version "1.7.0_55"
OpenJDK Runtime Environment (IcedTea 2.4.7) (7u55-2.4.7-1ubuntu1)
OpenJDK 64-Bit Server VM (build 24.51-b03, mixed mode)
[000:084] No bp log location saved, using default.
[000:084] Cpu: 6.58.9, x8, 2301Mhz, 16001MB
[000:084] Computer model: Not available
[000:084] Browser XEmbed support present: 1
[000:084] Browser toolkit is Gtk2.
[000:084] Using Gtk2 toolkit
[000:082] No bp log location saved, using default.
[000:082] Cpu: 6.58.9, x8, 2301Mhz, 16001MB
[000:082] Computer model: Not available

(evolution:25552): GLib-GObject-WARNING **: cannot register existing type 'CamelEwsStore'

(evolution:25552): GLib-GObject-CRITICAL **: g_type_add_interface_static: assertion 'G_TYPE_IS_INSTANTIATABLE (instance_type)' failed

(evolution:25552): GLib-GObject-CRITICAL **: g_type_add_interface_static: assertion 'G_TYPE_IS_INSTANTIATABLE (instance_type)' failed

(evolution:25552): GLib-GObject-CRITICAL **: g_type_add_interface_static: assertion 'G_TYPE_IS_INSTANTIATABLE (instance_type)' failed

(evolution:25552): GLib-CRITICAL **: g_once_init_leave: assertion 'result != 0' failed

Revision history for this message
Michael Flaig (mflaig) wrote :

This is caused by the evolution-ews package.
After purging evolution-ews I can start evolution again...

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Kaare Baastrup (kaare-baastrup) wrote :

I tried to apt-get purge evolution-ews and re install it.

did'nt help.

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Kaare Baastrup (kaare-baastrup) wrote :

I have also tried a fresh installation of evolution 3.12 without luck.

Revision history for this message
Midraed (guillermo-olmedo) wrote :

The same happends to me, also using evolution-ews!

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Paul (bratstejskal) wrote :

I think it's a bad build of evolution-ews from the PPA.

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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in evolution (Ubuntu):
status: New → Confirmed
Revision history for this message
Paul (bratstejskal) wrote :

I was able to build my own deb from git clone from https://git.gnome.org/evolution (and -ews and -common as well as gnome-common) and it seemed to work. I attached my .deb (warning, it will break apt supposedly) if anyone wants to compare.

affects: evolution → evolution (Ubuntu)
Revision history for this message
Paul (bratstejskal) wrote :

Update, Fabien rebuilt -ews upon e-mail discussion and now the version went from 3.13.4-fta1 to 3.13.4-fta2 just for the -ews package. Expand here: https://launchpad.net/~fta/+archive/ubuntu/gnome3/+packages

I'd like to confirm this fixed it.

Revision history for this message
Paul (bratstejskal) wrote :

 evolution-ews - 3.13.4-fta2
Publishing details

Published on 2014-08-16
Changelog

evolution-ews (3.13.4-fta2) trusty; urgency=medium

  * New upstream release
  * debian/control, debian/rules:
    - bump eds/evo build-deps to 3.13.4
  * temptative fix for Ubuntu bug #1347437
 -- Fabien Tassin <email address hidden> Mon, 28 Jul 2014 08:21:31 +0200

Changed in evolution-ews (Ubuntu):
status: New → Fix Released
Changed in evolution (Ubuntu):
status: New → Fix Released
Changed in ubuntu-gnome:
status: New → Fix Released
Revision history for this message
Paul (bratstejskal) wrote :

Fix: For running evolution 3.13.4, a sudo apt-get update && sudo apt-get upgrade should be sufficient assuming you have the ppa:fta/gnome3 installed on your system.

Revision history for this message
cigtoxdoc (lauterba) wrote :

I tried above, but I am still getting errors as shown below:

john@john-Vostro-3500:~$ evolution

(evolution:19302): camel-WARNING **: Failed to initialize NSS SQL database in sql:/etc/pki/nssdb: NSS error -8187

(evolution:19302): GLib-GObject-CRITICAL **: g_closure_unref: assertion 'closure->ref_count > 0' failed

(process:19356): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed

Do I have the right ppa? http://ppa.launchpad.net/fta/gnome3/ubuntu trusty main

Synaptic is showing 3.14.4-fta1 versions of the software as being installed.

John

Revision history for this message
Peter Clifton (pcjc2) wrote :

Bug still appears to be present in Utopic, which has Evolution packages version 3.12.4-0ubuntu1 at the moment

Revision history for this message
Trond Husoe (tr-huso) wrote :

I just experienced this in ubuntu 14.04. ews was not installed. Any help appreciated

Revision history for this message
FRLinux (frlinux-frlinux) wrote :

Yes, I can confirm that behaviour too. Unbutu 12.04 LTS upgraded to 14.04 LTS.

It starts with the following message:

~$ evolution
Migrating cached data
Migrating config data
Migrating local user data
  rmdir /home/dd/.evolution/tasks
  FAILED: Le dossier n'est pas vide (contents follows)
          tasks

(evolution:4972): camel-WARNING **: Failed to initialize NSS SQL database in sql:/etc/pki/nssdb: NSS error -8126

This is the packages reference:

ii evolution 3.10.4-0ubuntu2 amd64 groupware suite with mail client and organizer
ii evolution-common 3.10.4-0ubuntu2 all architecture independent files for Evolution
ii evolution-data-server 3.10.4-0ubuntu1.5 amd64 evolution database backend server
ii evolution-data-server-common 3.10.4-0ubuntu1.5 all architecture independent files for Evolution Data Server
ii evolution-data-server-online-accounts 3.10.4-0ubuntu1.5 amd64 evolution data server integration with Ubuntu Online Accounts
ii evolution-indicator 0.2.20-0ubuntu15 amd64 GNOME panel indicator applet for Evolution
ii evolution-plugins 3.10.4-0ubuntu2 amd64 standard plugins for Evolution
ii libebackend-1.2-7 3.10.4-0ubuntu1.5 amd64 Utility library for evolution data servers
ii libebook-1.2-14 3.10.4-0ubuntu1.5 amd64 Client library for evolution address books
ii libebook-contacts-1.2-0 3.10.4-0ubuntu1.5 amd64 Client library for evolution contacts books
ii libecal-1.2-16 3.10.4-0ubuntu1.5 amd64 Client library for evolution calendars
ii libedata-book-1.2-20 3.10.4-0ubuntu1.5 amd64 Backend library for evolution address books
ii libedata-cal-1.2-23 3.10.4-0ubuntu1.5 amd64 Backend library for evolution calendars
ii libedataserver-1.2-18 3.10.4-0ubuntu1.5 amd64 Utility library for evolution data servers
ii libevolution 3.10.4-0ubuntu2 amd64 evolution libraries

Any solution welcome.

Revision history for this message
Nicolas Krzywinski (nsk7even) wrote :

I added ppa:fta/gnome3 on my Ubuntu 14.04.2, but in synaptic there is still only evolution 3.10.2-0ubuntu2 which has this bug apparently - what to do now??

Revision history for this message
PeTeR Wiebe (bitsalat) wrote :

Like #2
I had error in nss sql data..
Switching back to lightdm with

sudo dpkg-reconfigure gdm

Selecting lightdm
And restart the system
Fixed it.

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