Sigmatel STAC9200 No Sound/Audio Ubuntu (Gateway MT3423)

[Model: Gateway MT3423 Notebook]

Dual boot Gateway MT3423 Windows Vista/Ubuntu
Sound works fine in Vista.
Sound does not work in Ubuntu Fiesty
Used live cd of Mandriva, Fedora 7, Backtrack all have no sound.

Ran the following fixes as provided at the following links:
https://help.ubuntu.com/community/DebuggingSoundProblems
https://help.ubuntu.com/community/SoundTroubleshooting
http://linux.iuplog.com/default.asp?item=94639
https://help.ubuntu.com/community/HdaIntelSoundHowto

Nothing is muted.
Alsa is up to date.

Sound Download info from Gateway:

D20007-003-001.exe - Windows Vista (32-bit/64-bit) Sigmatel Audio Driver version: 6.10.5337.0
Supports: Windows Vista (64-bit), Windows Vista (32-bit)

The following information is listed below:
dmesg
cat /etc/asound.conf ~/.asoundrc*
asoundconf list
lspci -nv
amixer
cat /proc/interrupts
tail -2 /proc/asound/oss/sndstat
lspci -v
lspnp -v
aplay --list-devices
lsmod
dpkg -l | grep -i "alsa"
dpkg -l | grep -i "mixer"

[Justin M. Wray (wray-justin)]

I have altered the description of the bug for easier viewing, as such all command outputs have been attached to the bug as an attachment.

Thanks,
Justin M. Wray

[exactt (giesbert)]

you could try the Tribe 4 live-cd of Gutsy to see if the newer kernel supports your sound card.

see http://www.ubuntu.com/testing

[Model: Gateway MT3423 Notebook (mliberto0347)]

Downloading tribe 5 - I'll let you know of the results. Many Thanks for the reply!

[Model: Gateway MT3423 Notebook (mliberto0347)]

Downloaded. I have to go out and buy new cd's to burn to. Getting cd's tonight.

[Model: Gateway MT3423 Notebook (mliberto0347)]

New Tribe 5 Live CD did not resolve the issue.

[Model: Gateway MT3423 Notebook (mliberto0347)]

I also tried Fluxbuntu, Gentoo, Xubuntu Edgy, and Ubuntu 64 bit all with no sound.

[Justin Flavin (justinf)]

tribe 5 live cd frooze on bootup for me.
new Gateway ML3108b model

[Model: Gateway MT3423 Notebook (mliberto0347)]

Mr. Flavin,

If you are attempting to create a live cd to run Ubuntu, I recommend that you download Ubuntu 7.04 Feisty Fawn. I recommend this because you can run a MD5 Checksum https://help.ubuntu.com/community/HowToMD5SUM to verify that the data is good after you download it. If you run the MD5 checksum and the data is good, it could be an issue with your cd burner/cd burner software. Also, please keep in mind that even though it may look like the Live cd has frozen when it is booting up, but it is really doing work in the background to load the Operating System. I have 2GB of RAM on my lappy and it still takes 8 or so minutes for it to load a live cd. If you have a machine with less ram, it may take a longer time to load. If you are bent on using the Tribe 5 which is the OS in development, your on your own as I could not find any MD5 checksum information on it. You may have better luck than me though.

I hope this helps.

[Stefano Rivera (stefanor)]

Take a look at bug 134146, and see if this is a duplicate. This bug has been popping up a lot in the last few days...

[Model: Gateway MT3423 Notebook (mliberto0347)]

In bug 134146 Jose Bernardo's sound was working in Ubuntu Feisty, which is what I am running and my sound does not work.

Headphones and speakers do not work on my machine.

Where is the makefile that Peter Clifton is talking about in Bug #134146? It says I can try to add the following to makefile:
 EXTRA_CFLAGS := -DCONFIG_SND_HDA_GENERIC \
                -DCONFIG_SND_HDA_CODEC_REALTEK \
                -DCONFIG_SND_HDA_CODEC_CMEDIA \
                -DCONFIG_SND_HDA_CODEC_ANALOG \
                -DCONFIG_SND_HDA_CODEC_SIGMATEL \
                -DCONFIG_SND_HDA_CODEC_SI3054 \
                -DCONFIG_SND_HDA_CODEC_ATIHDMI \
                -DCONFIG_SND_HDA_CODEC_CONEXANT \
                -DCONFIG_SND_HDA_CODEC_VIA

I found the hda_patch.h file he was talking about but I do not know if this one is the one that needs to be manipulated.

hda_patch.h looks like this:

/*
 * HDA Patches - included by hda_codec.c
 */

/* Realtek codecs */
extern struct hda_codec_preset snd_hda_preset_realtek[];
/* C-Media codecs */
extern struct hda_codec_preset snd_hda_preset_cmedia[];
/* Analog Devices codecs */
extern struct hda_codec_preset snd_hda_preset_analog[];
/* SigmaTel codecs */
extern struct hda_codec_preset snd_hda_preset_sigmatel[];
/* SiLabs 3054/3055 modem codecs */
extern struct hda_codec_preset snd_hda_preset_si3054[];
/* ATI HDMI codecs */
extern struct hda_codec_preset snd_hda_preset_atihdmi[];
/* Conexant audio codec */
extern struct hda_codec_preset snd_hda_preset_conexant[];
/* VIA codecs */
extern struct hda_codec_preset snd_hda_preset_via[];

static const struct hda_codec_preset *hda_preset_tables[] = {
 snd_hda_preset_realtek,
 snd_hda_preset_cmedia,
 snd_hda_preset_analog,
 snd_hda_preset_sigmatel,
 snd_hda_preset_si3054,
 snd_hda_preset_atihdmi,
 snd_hda_preset_conexant,
 snd_hda_preset_via,
 NULL
};

I performed the following in terminal that Mr. Bernardo reported fixed his issue:

sudo apt-get install module-assistant
sudo m-a update
sudo m-a prepare
sudo m-a a-i alsa

When I ran sudo m-a a-i alsa I received error: Build of the package alsa-source failed! How would you wish to proceed?
View
Continue
Stop

I dont know if alsa lib, utilities, and driver being in my home folder could cause this error.

[Brian Murray (brian-murray)]

md5sums for the Gutsy CD images exist in the directory from which you download the ISO for example:

If you download an iso image from http://cdimage.ubuntu.com/releases/gutsy/tribe-5/ you will find the md5sums at http://cdimage.ubuntu.com/releases/gutsy/tribe-5/MD5SUMS .

[Brian Murray (brian-murray)]

Assigning to the ubuntu-audio team per kernel team bug policy that states confirmed bugs should be assigned to a kernel team.

[aggieml (michael-linder)]

I finally got my sound working after a month of searching various posts!

I have the NVidia MCP51 High Definition Audio with the Sigmatel STAC 9200 chip on it. It came with my Gateway MT3421 laptop.

I had given up on sound because everyone on forums had given up, but there's a patch for fixing this sound card on the alsa-bugs site!

Just go here and look for the post with the patch and follow the instructions:
http://forums.fedoraforum.org/showthread.php?p=868053

A couple things:
1...you don't have to remove all alsa packages like he said in step 1. All I did was remove alsa-lib and alsa-utils.
2...the patch file is at the bottom of the post as an attachment.

I hope this works for some of you!

Mike

[Jason Charles (jasontcharles)]

See ALSA Bug tracker on https://bugtrack.alsa-project.org/alsa-bug/view.php?id=3036 for the patch and a detailed fix. It also worked for the Gateway MX3416 laptop. It would be nice to see this included in Gutsy!!

[Rick (ginko-13)]

I did get this working back in December, but i thought this was interesting. I ran Slax 6.0 live cd in my MT3423 laptop, and the sound worked like a charm.

[Nick Ellery (nick.ellery)]

It unfortunately appears that this bug is not yet resolved. Does this issue still exist in the Hardy Heron 8.04 LTS release? If so, the Intrepid Ibex 8.10 Alpha2 is also scheduled for release today. It will appear at the following when available: http://www.ubuntu.com/testing/intrepid/alpha2 . It contains the actively developed 2.6.26 Ubuntu kernel. It would be great if you could test this upcoming release via a LiveCD and verify if the issue still exists. If so, please include the appropriate debugging information as outlined at https://wiki.ubuntu.com/DebuggingSoundProblems . Thanks in advance.

[Nick Ellery (nick.ellery)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[Colan Schwartz (colan)]

I just tested it with Intrepid Alpha 5, and it still doesn't work. I still can't get audio except through my USB headset. The URL with all of the info is:
http://www.alsa-project.org/db/?f=0d236965b745de7b2145608c88e9f21125aa47e6

[Colan Schwartz (colan)]

I'm updating the kernel package from 2.6.20 to 2.6.27. I hope that's the right thing to do here.

[Mackenzie Morgan (maco.m)]

Are you using the alsa-source binary package, or the default driver from the kernel?

[Model: Gateway MT3423 Notebook (mliberto0347)]

Default.  I fixed a long time ago, but I don't remember how.

--- On Fri, 9/19/08, Mackenzie Morgan <email address hidden> wrote:
From: Mackenzie Morgan <email address hidden>
Subject: [Bug 134351] Re: Sigmatel STAC9200 No Sound/Audio Ubuntu (Gateway MT3423)
To: <email address hidden>
Date: Friday, September 19, 2008, 8:21 PM

Are you using the alsa-source binary package, or the default driver from
the kernel?

** Changed in: alsa-driver (Ubuntu)
       Status: Confirmed => Incomplete

--
Sigmatel STAC9200 No Sound/Audio Ubuntu (Gateway MT3423)
https://bugs.launchpad.net/bugs/134351
You received this bug notification because you are a direct subscriber
of the bug.

[Colan Schwartz (colan)]

Everything is the default. I just booted off the Alpha 5 CD & tested it.

[Leann Ogasawara (leannogasawara)]

Hi Colan,

Is this still an issue with the final Intrepid release?

[Model: Gateway MT3423 Notebook (mliberto0347)]

Appears to be resolved

--- On Thu, 11/13/08, Leann Ogasawara <email address hidden> wrote:
From: Leann Ogasawara <email address hidden>
Subject: [Bug 134351] Re: Sigmatel STAC9200 No Sound/Audio Ubuntu (Gateway MT3423)
To: <email address hidden>
Date: Thursday, November 13, 2008, 7:07 PM

Hi Colan,

Is this still an issue with the final Intrepid release?

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

--
Sigmatel STAC9200 No Sound/Audio Ubuntu (Gateway MT3423)
https://bugs.launchpad.net/bugs/134351
You received this bug notification because you are a direct subscriber
of the bug.

[Mackenzie Morgan (maco.m)]

Reported fixed in 2.6.27-7