Cairo visually disappears after soffice.bin crash

[john doe]

Cari-Dock Version: 3.3.2
Xubuntu 14.01 from fresh install via 32-bit
Macbook 4,1 Intel (pre-October 2008 model)
2 Cores
Desktop Manager: XFCE
No OpenGL due to using GM965/GL960 Integrated Graphics Controller

Some Graphics Info (sudo lshw -C video):
*-display:0
       description: VGA compatible controller
       product: Mobile GM965/GL960 Integrated Graphics Controller (It's 128 MB Video Card)
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 03
       width: 64 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:44 memory:d0100000-d01fffff memory:c0000000-cfffffff ioport:6110(size=8)
  *-display:1 UNCLAIMED
       description: Display controller
       product: Mobile GM965/GL960 Integrated Graphics Controller (secondary)
       vendor: Intel Corporation
       physical id: 2.1
       bus info: pci@0000:00:02.1
       version: 03
       width: 64 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list
       configuration: latency=0
       resources: memory:d0200000-d02fffff

The problem is that soffice.bin from LibreOffice crashes, I think it has something to due with fonts, and then Cairo-Dock becomes invisible. It's still there because I can right-click on it. However, LibreOffice isn't being used (not opened at all) at the time of the crash. I do have a short-cut to it in the dock and was thinking that there was a weird association some how. I ran the cairo-dock -l debug > debug.txt and the dock visually appeared again. I hit Ctrl-C to cancel the debugging and it disapeared like before, but no crash messages. By the way, the debug says 3 screens. I'm using two if you count my TV and laptop (lid closed)...so I have no idea how it's getting that info.

The debug and a screenshot is in the attachment.

[Fabounet (fabounet03)]

Hi,
when does the problem occur exactly ? is it right after launching the dock,
or after doing something ?

what if you launch it with 'cairo-dock -c' ?

by the way, X reports 3 screens but one has 0x0 dimension so it's ignored,
no problem here.

2014-06-13 23:41 GMT+02:00 john doe <email address hidden>:

> Public bug reported:
>
> Cari-Dock Version: 3.3.2
> Xubuntu 14.01 from fresh install via 32-bit
> Macbook 4,1 Intel (pre-October 2008 model)
> 2 Cores
> Desktop Manager: XFCE
> No OpenGL due to using GM965/GL960 Integrated Graphics Controller
>
> Some Graphics Info (sudo lshw -C video):
> *-display:0
> description: VGA compatible controller
> product: Mobile GM965/GL960 Integrated Graphics Controller (It's
> 128 MB Video Card)
> vendor: Intel Corporation
> physical id: 2
> bus info: pci@0000:00:02.0
> version: 03
> width: 64 bits
> clock: 33MHz
> capabilities: msi pm vga_controller bus_master cap_list rom
> configuration: driver=i915 latency=0
> resources: irq:44 memory:d0100000-d01fffff memory:c0000000-cfffffff
> ioport:6110(size=8)
> *-display:1 UNCLAIMED
> description: Display controller
> product: Mobile GM965/GL960 Integrated Graphics Controller
> (secondary)
> vendor: Intel Corporation
> physical id: 2.1
> bus info: pci@0000:00:02.1
> version: 03
> width: 64 bits
> clock: 33MHz
> capabilities: pm bus_master cap_list
> configuration: latency=0
> resources: memory:d0200000-d02fffff
>
> The problem is that soffice.bin from LibreOffice crashes, I think it has
> something to due with fonts, and then Cairo-Dock becomes invisible. It's
> still there because I can right-click on it. However, LibreOffice isn't
> being used (not opened at all) at the time of the crash. I do have a
> short-cut to it in the dock and was thinking that there was a weird
> association some how. I ran the cairo-dock -l debug > debug.txt and the
> dock visually appeared again. I hit Ctrl-C to cancel the debugging and
> it disapeared like before, but no crash messages. By the way, the debug
> says 3 screens. I'm using two if you count my TV and laptop (lid
> closed)...so I have no idea how it's getting that info.
>
> The debug and a screenshot is in the attachment.
>
> ** Affects: cairo-dock-core
> Importance: Undecided
> Status: New
>
>
> ** Tags: invisible macbook soffice
>
> ** Attachment added: "Debug with Screenshot of invisible dock with
> right-click."
>
> https://bugs.launchpad.net/bugs/1329960/+attachment/4131179/+files/Debug_and_Screenshot.tar.gz
>
> --
> You received this bug notification because you are a member of Cairo-
> Dock Devs, which is subscribed to Cairo-Dock Core.
> https://bugs.launchpad.net/bugs/1329960
>
> Title:
> Cairo visually disappears after soffice.bin crash
>
> Status in Cairo-Dock : Core:
> New
>
> Bug description:
> Cari-Dock Version: 3.3.2
> Xubuntu 14.01 from fresh install via 32-bit
> Macbook 4,1 Intel (pre-October 2008 model)
> 2 Cores
> Desktop Manager: XFCE
> No OpenGL due to using GM965/GL960 Integrated Graphics Controller
>
> Some Gra...

[john doe (yourenigmaster)]

I just quit the dock and restarted it with 'cairo-dock -c.' I also
changed the theme (neon) and removed LibreOffice from the dock. So far,
so good. I'm thinking, though probably a stretch of the imagination,
that it may be possible that after using LibreOffice, there is a process
from it still running. I have the extension from LibreOffice also
installed into Firefox. I'm thinking that LibreOffice (soffice.bin) made
what ever GTK needs to work crash, resulting in Cairo-Dock being
invisible, but still right-clickable. In other words, it seems like
something has to crash before the dock will become invisible, and I'm
thinking what ever it is has to be GTK-based. It's happened about five
or six times so far.

But, I have recently reinstalled Xubuntu 14.04 because my previous
version was an upgrade from 13.10 to 14.04. I'm never doing that again.
New number, new install. It even got to the point that my macbook was
randomly disconnecting itself from my monitor. Before, I thought it was
getting too hot and turning itself off but found out otherwise when
audio was still coming from my headphones. I also can't run Chromium
(see screenshot attached; the dock in the screenshot isn't cairo, it's
another panel placed on the bottom) without having to move my mouse over
the whole area for the page to render. Several problems have not
surfaced again because of this, but the Cairo-Dock issue still happens
every now and then. I think my OpenGL version is 2.1.

Also, I've noticed that if I select to use my laptop's output, rather
than just the monitor's, the dock places itself relative to where it
would be at my laptops resolution. As a matter of fact, two default
backgrounds load on top of each other every time I log in to my computer
before it corrects itself to the one I chose.

I'll just have to wait for a crash and see if the dock becomes invisible
to see what's happening and then try to remember to save a copy of the
crash report of what ever it is to send you.

On 06/14/2014 04:44 AM, Fabounet wrote:
> Hi,
> when does the problem occur exactly ? is it right after launching the dock,
> or after doing something ?
>
> what if you launch it with 'cairo-dock -c' ?
>
> by the way, X reports 3 screens but one has 0x0 dimension so it's ignored,
> no problem here.
>
>
> 2014-06-13 23:41 GMT+02:00 john doe <email address hidden>:
>
>> Public bug reported:
>>
>> Cari-Dock Version: 3.3.2
>> Xubuntu 14.01 from fresh install via 32-bit
>> Macbook 4,1 Intel (pre-October 2008 model)
>> 2 Cores
>> Desktop Manager: XFCE
>> No OpenGL due to using GM965/GL960 Integrated Graphics Controller
>>
>> Some Graphics Info (sudo lshw -C video):
>> *-display:0
>> description: VGA compatible controller
>> product: Mobile GM965/GL960 Integrated Graphics Controller (It's
>> 128 MB Video Card)
>> vendor: Intel Corporation
>> physical id: 2
>> bus info: pci@0000:00:02.0
>> version: 03
>> width: 64 bits
>> clock: 33MHz
>> capabilities: msi pm vga_controller bus_master cap_list rom
>> configuration: driver=i915 latency=0
>> resources: irq:44 memory:d0100000-d01fffff memo...

[Fabounet (fabounet03)]

ok, thank you

if you launch it with the '-c' option, the dock never makes a single call
to opengl, whereas if you launch it without, it will still try to see if
opengl is usable.
so maybe this is the difference that matters, I'm not sure.

2014-06-14 11:39 GMT+02:00 john doe <email address hidden>:

> I just quit the dock and restarted it with 'cairo-dock -c.' I also
> changed the theme (neon) and removed LibreOffice from the dock. So far,
> so good. I'm thinking, though probably a stretch of the imagination,
> that it may be possible that after using LibreOffice, there is a process
> from it still running. I have the extension from LibreOffice also
> installed into Firefox. I'm thinking that LibreOffice (soffice.bin) made
> what ever GTK needs to work crash, resulting in Cairo-Dock being
> invisible, but still right-clickable. In other words, it seems like
> something has to crash before the dock will become invisible, and I'm
> thinking what ever it is has to be GTK-based. It's happened about five
> or six times so far.
>
> But, I have recently reinstalled Xubuntu 14.04 because my previous
> version was an upgrade from 13.10 to 14.04. I'm never doing that again.
> New number, new install. It even got to the point that my macbook was
> randomly disconnecting itself from my monitor. Before, I thought it was
> getting too hot and turning itself off but found out otherwise when
> audio was still coming from my headphones. I also can't run Chromium
> (see screenshot attached; the dock in the screenshot isn't cairo, it's
> another panel placed on the bottom) without having to move my mouse over
> the whole area for the page to render. Several problems have not
> surfaced again because of this, but the Cairo-Dock issue still happens
> every now and then. I think my OpenGL version is 2.1.
>
> Also, I've noticed that if I select to use my laptop's output, rather
> than just the monitor's, the dock places itself relative to where it
> would be at my laptops resolution. As a matter of fact, two default
> backgrounds load on top of each other every time I log in to my computer
> before it corrects itself to the one I chose.
>
> I'll just have to wait for a crash and see if the dock becomes invisible
> to see what's happening and then try to remember to save a copy of the
> crash report of what ever it is to send you.
>
> On 06/14/2014 04:44 AM, Fabounet wrote:
> > Hi,
> > when does the problem occur exactly ? is it right after launching the
> dock,
> > or after doing something ?
> >
> > what if you launch it with 'cairo-dock -c' ?
> >
> > by the way, X reports 3 screens but one has 0x0 dimension so it's
> ignored,
> > no problem here.
> >
> >
> > 2014-06-13 23:41 GMT+02:00 john doe <email address hidden>:
> >
> >> Public bug reported:
> >>
> >> Cari-Dock Version: 3.3.2
> >> Xubuntu 14.01 from fresh install via 32-bit
> >> Macbook 4,1 Intel (pre-October 2008 model)
> >> 2 Cores
> >> Desktop Manager: XFCE
> >> No OpenGL due to using GM965/GL960 Integrated Graphics Controller
> >>
> >> Some Graphics Info (sudo lshw -C video):
> >> *-display:0
> >> description: VGA compatible controller
> >> product: Mobile GM965/GL960 Integra...

[Brian (mycompostpile)]

It may not be related but there is a bug in the XFCE compositor that causes cairo-dock to go invisible. It is discussed here on the forums:
http://www.glx-dock.org/bg_topic.php?t=7245
http://www.glx-dock.org/bg_topic.php?t=7696

And the bug report is:
https://bugzilla.xfce.org/show_bug.cgi?id=9888

[john doe (yourenigmaster)]

This is what I get when I run cairo-dock -W:

warning :
(/build/buildd/cairo-dock-3.3.99.beta1.2.really.3.3.2/src/implementations/cairo-dock-glx.c:_initialize_opengl_backend:181)

   couldn't find an appropriate visual, trying to get one without
Stencil buffer
(it may cause some little deterioration in the rendering) ...

  ============================================================================
     Cairo-Dock version : 3.3.2
     Compiled date : Apr 7 2014 22:12:26
     Built with GTK : 3.10
     Running with OpenGL: 0
  ============================================================================

The dock did go invisible about two days ago, but other apps crashed. I
might try to use the default theme and cairo-dock -c for a while to see
what happens.

On 06/19/2014 08:15 AM, Brian wrote:
> It may not be related but there is a bug in the XFCE compositor that causes cairo-dock to go invisible. It is discussed here on the forums:
> http://www.glx-dock.org/bg_topic.php?t=7245
> http://www.glx-dock.org/bg_topic.php?t=7696
>
> And the bug report is:
> https://bugzilla.xfce.org/show_bug.cgi?id=9888
>
> ** Bug watch added: Xfce Bugzilla #9888
> https://bugzilla.xfce.org/show_bug.cgi?id=9888
>