update manager gives untrusted packages for installation - can't rid from update manager - won't install

Bug #1316436 reported by J. Paul Purdell
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The update manager reports there are 91 updates to install. After selecting the install button an error message appears which reads "Requires installation of untrusted packages" and then it states the packages are not from an "authenticated source". Why does the update manager have these packages available for installation if they are "untrusted" and not from an "authenticated source"? In the settings I have selected to download and install only authenticated packages. These untrusted installation packages keep appearing - won't go away. If they are untrusted, I don't want to install them. How do I get rid of them? Why were they offered in the first place? This must be a bug. Some of the installation packages are security updates. Thank you.

Ubuntu 12.04 LTS

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager 1:0.156.14.13
ProcVersionSignature: Ubuntu 3.11.0-20.34~precise1-generic 3.11.10.6
Uname: Linux 3.11.0-20-generic i686
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
CurrentDmesg.txt:
 [ 121.973498] audit_printk_skb: 129 callbacks suppressed
 [ 121.973507] type=1400 audit(1399356011.937:70): apparmor="DENIED" operation="open" parent=1 profile="/usr/lib/telepathy/mission-control-5" name="/usr/share/gvfs/remote-volume-monitors/" pid=2408 comm="mission-control" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
Date: Tue May 6 01:42:08 2014
DpkgHistoryLog.txt:

DpkgTerminalLog.txt:

GsettingsChanges:
 com.ubuntu.update-manager first-run false
 com.ubuntu.update-manager launch-time 1399356306
 com.ubuntu.update-manager show-details true
 com.ubuntu.update-manager window-height 500
 com.ubuntu.update-manager window-width 769
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140204)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
Symptom: ubuntu-release-upgrader-core
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
J. Paul Purdell (jpaulpurdell) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
Chamal De Silva (chamalsl) wrote :

I had this same issue today.
Then I reload package information from Synaptic Package Manager.
After that Ubuntu Update Manager installed updates.

Even if this workaround works, I think there is a bug.

Revision history for this message
J. Paul Purdell (jpaulpurdell) wrote : Re: [Bug 1316436] Re: update manager gives untrusted packages for installation - can't rid from update manager - won't install
Download full text (3.4 KiB)

Thank you for your message. Ever since I discovered this bug I have not
been successful at installing these 91 updates. I think I reloaded package
information fron Synaptic Package Manager but I'm not absolutely certain
because I am very new to Ubuntu and Linux. Would you please detail for
everyone how one goes about reloading package information from Synaptic
Package Manager? I want to make sure I did this procedure correctly.
Thank you very much.

On Wed, May 7, 2014 at 11:14 PM, Chamal De Silva <<email address hidden>
> wrote:

> I had this same issue today.
> Then I reload package information from Synaptic Package Manager.
> After that Ubuntu Update Manager installed updates.
>
> Even if this workaround works, I think there is a bug.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1316436
>
> Title:
> update manager gives untrusted packages for installation - can't rid
> from update manager - won't install
>
> Status in “update-manager” package in Ubuntu:
> Confirmed
>
> Bug description:
> The update manager reports there are 91 updates to install. After
> selecting the install button an error message appears which reads
> "Requires installation of untrusted packages" and then it states the
> packages are not from an "authenticated source". Why does the update
> manager have these packages available for installation if they are
> "untrusted" and not from an "authenticated source"? In the settings I
> have selected to download and install only authenticated packages.
> These untrusted installation packages keep appearing - won't go away.
> If they are untrusted, I don't want to install them. How do I get rid
> of them? Why were they offered in the first place? This must be a
> bug. Some of the installation packages are security updates. Thank
> you.
>
> Ubuntu 12.04 LTS
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: update-manager 1:0.156.14.13
> ProcVersionSignature: Ubuntu 3.11.0-20.34~precise1-generic 3.11.10.6
> Uname: Linux 3.11.0-20-generic i686
> ApportVersion: 2.0.1-0ubuntu17.6
> Architecture: i386
> CurrentDmesg.txt:
> [ 121.973498] audit_printk_skb: 129 callbacks suppressed
> [ 121.973507] type=1400 audit(1399356011.937:70): apparmor="DENIED"
> operation="open" parent=1 profile="/usr/lib/telepathy/mission-control-5"
> name="/usr/share/gvfs/remote-volume-monitors/" pid=2408
> comm="mission-control" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
> Date: Tue May 6 01:42:08 2014
> DpkgHistoryLog.txt:
>
> DpkgTerminalLog.txt:
>
> GsettingsChanges:
> com.ubuntu.update-manager first-run false
> com.ubuntu.update-manager launch-time 1399356306
> com.ubuntu.update-manager show-details true
> com.ubuntu.update-manager window-height 500
> com.ubuntu.update-manager window-width 769
> InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386
> (20140204)
> MarkForUpload: True
> PackageArchitecture: all
> ProcEnviron:
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: update-manager
> S...

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Revision history for this message
Chamal De Silva (chamalsl) wrote :

1. Open Synaptic Package Manager
2. Click Edit Menu
3. Click Reload Package Information
4. Then close Synaptic Package Manager
5. Open Update manager
6. Click Install Updates.

This is just a workaround and not a fix to bug.

Revision history for this message
J. Paul Purdell (jpaulpurdell) wrote :

To: Chamal De Silva: Thank you for your reply. Your "workaround" was successful except that I had to add one additional step. After closing the Synaptic Package Manager, the update manager would not open and was still showing (at that point) 101 updates. So, I tried rebooting the computer. After the reboot, the update manager did not show any updates. I selected the cog image in the upper right corner of the screen and "up to date" regarding updates was displayed. I checked it again now (as I write this) and the information reads "updates available". I will select it to see what happens. Oh no! It now shows the 101 updates to be installed again. I will try it. Maybe the additional 9 updates have some type of fix.
No, there was no fix. I still receive the same error message "requires the installation of untrusted packages" I tried installing but was not successful. I wonder if it would help to reinstall Ubuntu?

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