[Acer Aspire 5560] computer doesn't shutdown

[maxis11]

Computer freezes on "Will now halt" during shutdown. Turn off acpi or sudo halt or sudo shutdown -h now doesn't help.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: maxis11 1564 F.... pulseaudio
 /dev/snd/controlC0: maxis11 1564 F.... pulseaudio
CRDA: Error: [Errno 2] Нет такого файла или каталога: 'iw'
CurrentDesktop: LXDE
Date: Thu May 1 09:21:46 2014
HibernationDevice: RESUME=UUID=8cc029d0-7ffd-4522-bc71-78cab3d40f82
InstallationDate: Installed on 2014-04-29 (1 days ago)
InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
IwConfig:
 ppp0 no wireless extensions.

 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Acer Aspire 5560
ProcEnviron:
 LANGUAGE=ru
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcFB:
 0 radeondrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=e03f9c03-7a1a-4663-9b41-164a9b25e549 ro quiet splash radeon.runpm=0 vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127.1
RfKill:
 0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/09/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: V1.17
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire 5560
dmi.board.vendor: Acer
dmi.board.version: A11
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV1.17:bd04/09/2012:svnAcer:pnAspire5560:pvr0.1:rvnAcer:rnAspire5560:rvrA11:cvnAcer:ct9:cvr0.1:
dmi.product.name: Aspire 5560
dmi.product.version: 0.1
dmi.sys.vendor: Acer

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

maxis11, does either of the following kernel boot parameters individually provide a WORKAROUND:
reboot=pci
reboot=bios

[maxis11 (ya-maxis11)]

No, laptop still freezes during shutdown

[penalvch (penalvch)]

maxis11, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[maxis11 (ya-maxis11)]

Tested kernel 3.15 rc3. In addition of freezes while shutdown there is another bug : "ACPI: Unable to enable ACPI"
I'm already created bug report: https://bugzilla.kernel.org/show_bug.cgi?id=74551 but there is no response

[penalvch (penalvch)]

maxis11, did this problem not occur in a release prior to Trusty?

[maxis11 (ya-maxis11)]

it occures after 12.04.1 update or in 12.10. I don't remember exactly

[penalvch (penalvch)]

maxis11, the next step is to fully commit bisect from Quantal to Trusty, in order to identify the offending commit. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

[maxis11 (ya-maxis11)]

I just remembered that acer aspire 5560g has problem with gpt, that comes in 12.04.1

[maxis11 (ya-maxis11)]

WORKAROUND: using gdisk convert gpt to mbr, setup boot-repair, restore mbr and then restore grub

[maxis11 (ya-maxis11)]

It seems that is BIOS/UEFI bug, so there is no solution to fix it on 5560g if planning use efi. I will never buy f*cking Acer production in future...