[Asus K8N4-E] Log Out doesn't work using Control Panel Menu in 14.04

[Vladdy]

Log Out option doesn't function. I have to wait like 30 seconds then it log outs but hangs for like 2 mins so I have to run a console to debug it.

---
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: vladdy 4800 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=83528bbd-2c87-495c-877c-a8fd21273444
InstallationDate: Installed on 2013-11-12 (179 days ago)
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
IwConfig:
 tap0 no wireless extensions.

 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=41a6e68f-b6f7-4c15-98b3-1999948ab70b ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127
RfKill:

Tags: trusty
Uname: Linux 3.13.0-24-generic i686
UpgradeStatus: Upgraded to trusty on 2014-04-29 (11 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/04/2005
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS K8N4-E ACPI BIOS Revision 1004
dmi.board.name: K8N4-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSK8N4-EACPIBIOSRevision1004:bd10/04/2005:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnK8N4-E:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1314655

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

Does this also happen if you issue sudo shutdown from a terminal?

[Vladdy (blodsugare88)]

no this only happens when using GUI interface

On Sun, May 11, 2014 at 1:58 PM, Vladdy <email address hidden> wrote:

>
> On 04/30/2014 11:50 PM, Joseph Salisbury wrote:
>
>> Does this also happen if you issue sudo shutdown from a terminal?
>>
>> ** Changed in: linux (Ubuntu)
>> Importance: Undecided => Medium
>>
>> no this only happens when using GUI interface
>

[Vladdy (blodsugare88)]

by the way Shutdown works now ok it's only the Log Out option that still
doesnt function I have to wait like 30 seconds then it log outs but hangs
for like 2 mins so I have to run a console to debug it. I'm using Ubuntu
14.04 in the same machine as I used 12.04 and this kind of things didnt
happen to 12.04.

On Sun, May 11, 2014 at 2:01 PM, VladdyTubeTV Vblog
<email address hidden>wrote:

> no this only happens when using GUI interface
>
>
> On Sun, May 11, 2014 at 1:58 PM, Vladdy <email address hidden> wrote:
>
>>
>> On 04/30/2014 11:50 PM, Joseph Salisbury wrote:
>>
>>> Does this also happen if you issue sudo shutdown from a terminal?
>>>
>>> ** Changed in: linux (Ubuntu)
>>> Importance: Undecided => Medium
>>>
>>> no this only happens when using GUI interface
>>
>
>

[Vladdy (blodsugare88)]

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[Vladdy (blodsugare88)]

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[Vladdy (blodsugare88)]

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[Vladdy (blodsugare88)]

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[Vladdy (blodsugare88)]

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[penalvch (penalvch)]

Vladdy, as per http://support.asus.com/download.aspx?SLanguage=en&p=1&s=20&m=K8N4-E&os=&hashedid=0aVctqE4FgFmkcB2 an update to your BIOS is available (1006). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

[Vladdy (blodsugare88)]

hi, Christopher M. Penalver (penalvch) this is the output of command that you've asked:
ASUS K8N4-E ACPI BIOS Revision 1004
10/04/2005

I didn't flush my BIOS though I actually never did it, so I don't wanna mess it up. I downloaded files for my BIOS update .bin and .exe and when I bought this computer long time ago with WinXp on it, now it's only Ubuntu there and the tutorial link that you sent doesn't highly recommend it using Wine for the BIOS update. So I just leave it as it is, don't wanna risk. Anyways I didn't even upgraded with some incompatible hardware so it require and update or some.

With Ubuntu 12.04 LTS Log Out option worked perfectly fine, but after an upgrade to 14.04 it doesn't function that much, it just looks like it doesn't respond like waiting for something about 30 sec. and starts slowly to log out... maybe that because of an upgrade? Lots of people get errors after an upgrade rather than clean/fresh install. Because everything else is working perfectly fine.
Thanks for helping anyways.

[Vladdy (blodsugare88)]

Though maybe I'll try to create repairdisk on some of my friends Windows then I'll notify a result if it do anything.

[Vladdy (blodsugare88)]

thank you all for helping me to solve this out but as I thought it's something that happens during an upgrade, I installed gnome-shell and I'm able to log out freely also I did log out from guest session using Unity. So it's just something that happen to my account during an upgrade, I assume.

[Quinn Strahl (qstrahl)]

So, how do you fix the logout behaviour of Unity in your non-guest account? Using gnome-panel isn't exactly a fix.

[penalvch (penalvch)]

Quinn Strahl, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs