Installer crashed

Bug #1314421 reported by Matt Easley
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
High
Unassigned

Bug Description

Left instller running, when I returned it said it had crahsed and to submit this bug report

14.04 32 bit desktop

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.7
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
CasperVersion: 1.340
Date: Wed Apr 30 00:17:32 2014
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Matt Easley (c-matt-x) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : Traceback

Exception during installation:
Apr 29 22:32:54 ubuntu /plugininstall.py: Traceback (most recent call last):
Apr 29 22:32:54 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1770, in <module>
Apr 29 22:32:54 ubuntu /plugininstall.py: install.run()
Apr 29 22:32:54 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
Apr 29 22:32:54 ubuntu /plugininstall.py: func(self)
Apr 29 22:32:54 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 252, in run
Apr 29 22:32:54 ubuntu /plugininstall.py: self.remove_extras()
Apr 29 22:32:54 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1455, in remove_extras
Apr 29 22:32:54 ubuntu /plugininstall.py: cache = Cache()
Apr 29 22:32:54 ubuntu /plugininstall.py: File "/usr/lib/python3/dist-packages/apt/cache.py", line 107, in __init__
Apr 29 22:32:54 ubuntu /plugininstall.py: self.open(progress)
Apr 29 22:32:54 ubuntu /plugininstall.py: File "/usr/lib/python3/dist-packages/apt/cache.py", line 151, in open
Apr 29 22:32:54 ubuntu /plugininstall.py: self._cache = apt_pkg.Cache(progress)
Apr 29 22:32:54 ubuntu /plugininstall.py: SystemError: E:Encountered a section with no Package: header, E:Problem with MergeList /target/var/lib/apt/lists/gb.archive.ubuntu.com_ubuntu_dists_trusty_universe_i18n_Translation-en, E:The package lists or status file could not be parsed or opened.
Apr 29 22:32:54 ubuntu /plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Revision history for this message
Brian Murray (brian-murray) wrote :

There were some issues communicating with your local mirror of Ubuntu. Could you please try the installation again?

Apr 29 22:30:35 ubuntu in-target: W
Apr 29 22:30:35 ubuntu in-target: :
Apr 29 22:30:35 ubuntu in-target: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/trusty/universe/source/Sources 404 Not Found [IP: 194.169.254.10 80]
Apr 29 22:30:35 ubuntu in-target:
Apr 29 22:30:35 ubuntu in-target: W
Apr 29 22:30:35 ubuntu in-target: :
Apr 29 22:30:35 ubuntu in-target: Failed to fetch gzip:/var/lib/apt/lists/partial/gb.archive.ubuntu.com_ubuntu_dists_trusty_main_binary-i386_Packages Hash Sum mismatch
Apr 29 22:30:35 ubuntu in-target:
Apr 29 22:30:35 ubuntu in-target: W
Apr 29 22:30:35 ubuntu in-target: :
Apr 29 22:30:35 ubuntu in-target: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/dists/trusty/universe/binary-i386/Packages 404 Not Found [IP: 194.169.254.10 80]
Apr 29 22:30:35 ubuntu in-target:
Apr 29 22:30:35 ubuntu in-target: E
Apr 29 22:30:35 ubuntu in-target: :
Apr 29 22:30:35 ubuntu in-target: Some index files failed to download. They have been ignored, or old ones used instead.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We noticed that you were installing the LTS version of Ubuntu using an older version of the installation media. The latest point release of 12.04 is 12.04.4. Please try installing from that version of the installation media and see if that resolves your issue. Thanks in advance!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

Revision history for this message
Matt Easley (c-matt-x) wrote : Re: [Bug 1314421] Re: Installer crashed

I installed 14.04 not 12.04. Automatic email might need updating:)
On 1 May 2014 01:14, "Ubuntu Foundations Team Bug Bot" <
<email address hidden>> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. We noticed that you were installing the LTS version of
> Ubuntu using an older version of the installation media. The latest
> point release of 12.04 is 12.04.4. Please try installing from that
> version of the installation media and see if that resolves your issue.
> Thanks in advance!
>
> [This is an automated message. I apologize if it reached you
> inappropriately; please just reply to this message indicating so.]
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1314421
>
> Title:
> Installer crashed
>
> Status in “ubiquity” package in Ubuntu:
> Incomplete
>
> Bug description:
> Left instller running, when I returned it said it had crahsed and to
> submit this bug report
>
> 14.04 32 bit desktop
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: ubiquity 2.18.7
> ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
> Uname: Linux 3.13.0-24-generic i686
> ApportVersion: 2.14.1-0ubuntu3
> Architecture: i386
> CasperVersion: 1.340
> Date: Wed Apr 30 00:17:32 2014
> InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper
> initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
> LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
> ProcEnviron:
> LANGUAGE=en_GB.UTF-8
> TERM=linux
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_GB.UTF-8
> SourcePackage: ubiquity
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1314421/+subscriptions
>

Revision history for this message
Matt Easley (c-matt-x) wrote :

System seems to be working OK without reinstalling I ran

sudo rm /var/lib/apt/lists/* -vf
sudo apt-get update
sudo apt-get upgrade

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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