[HP Pavilion g6-1d98dx Notebook PC] Won't wake from sleep-Black Screen

[Steve Jones]

When I close my laptop and then open it, it will not wake up. The screen remains black. Otherwise the system is fine when running all applications, games, and such.

WORKAROUND: The system wakes when using the proprietary drivers but seems to have stability issues when using it (artifacts on dash every couple of days that disappear when I log out and log back in and occasional freezes where the screen is black with white lines on wake once every several days).

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: stevejones 1948 F.... pulseaudio
 /dev/snd/controlC0: stevejones 1948 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Apr 25 16:52:15 2014
HibernationDevice: RESUME=UUID=ad00b189-9e75-4956-ae95-a51a837a35b9
InstallationDate: Installed on 2014-04-03 (22 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
Lsusb:
 Bus 002 Device 002: ID 0461:4dd8 Primax Electronics, Ltd
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=9c19d79a-8060-45e9-9248-88fe550aca2e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/16/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.46
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 169B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 18.1A
dmi.chassis.asset.tag: 5CG2170MCM
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.46:bd01/16/2012:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0690130000204610000620100:rvnHewlett-Packard:rn169B:rvrKBCVersion18.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.version: 0690130000204610000620100
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc2-trusty/

[Steve Jones (sdj98f)]

For whatever reason the F.48 bios does not work on my machine and I always have to roll it back to the F.46 release. I've tried updating it multiple times and windows 8 will not boot, which is kind of ironic since the F.48 bios update is to ensure compatibility of the laptop panel buttons with windows 8. When Windows boots it shows a frown face and says something about a system error and just reboots. Ubuntu loads with the F.48 bios but the wireless won't work. I went ahead and loaded it just to see whether it made any difference on the waking from suspend and it did not. I can hear the hard drive wake but the screen stays black and I have to reboot. If you need me to print the bios screens I can, but I'd rather not reload the F.48 bios yet again unless you really need me to do so.

[penalvch (penalvch)]

Steve Jones, did this problem not occur in a release prior to Trusty?

[Steve Jones (sdj98f)]

No, it has not worked on 12.04, 13.04, or 13.10 using the open source driver. However, it does work when using the proprietary driver.

[penalvch (penalvch)]

Steve Jones, the next step is to fully commit bisect from 13.10 to 14.04 in order to identify the offending commit. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]