14.04 display problem - Hanspree Monitor

Bug #1312766 reported by Wayne Hartmann
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Top menu is nto displayed; if I curser under bezzel in top -right and click, I will see drop down, else not seen.

 Left Icons are only partially visible even when adjusting All Settings - Displays - Scale for menu ...

Detect Displays find " HannStar Display Corp 27", no other choices, I have a HANNSPREE 1075 connected (a 28" LCD) worksm fine with Windows and worked with Ubuntu in many many previous versions, certainly 13.10 and earlier, think I've had it since 2011.

Reported problem 4/20 and have heard nothing.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
CompizPlugins: [core,bailer,detection,composite,opengl,decor,compiztoolbox,gnomecompat,imgpng,grid,vpswitch,move,snap,resize,place,unitymtgrabhandles,mousepoll,regex,wall,session,animation,fade,expo,scale,ezoom,workarounds,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Apr 25 09:52:42 2014
DistUpgraded: 2014-04-20 11:12:38,184 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Redwood XT [Radeon HD 5670/5690/5730] [1002:68d8] (prog-if 00 [VGA controller])
   Subsystem: Hightech Information System Ltd. Device [1787:2297]
InstallationDate: Installed on 2010-11-13 (1258 days ago)
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: Gigabyte Technology Co., Ltd. GA-870A-UD3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=1938025e-65c0-49c3-bb39-1e618f8f137f ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to trusty on 2014-04-20 (4 days ago)
dmi.bios.date: 06/07/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F2
dmi.board.name: GA-870A-UD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF2:bd06/07/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-870A-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-870A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-870A-UD3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Fri Apr 25 08:02:23 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: radeon

Revision history for this message
Wayne Hartmann (wth4email) wrote :
penalvch (penalvch)
tags: added: bios-outdated-f5
Revision history for this message
penalvch (penalvch) wrote :

Wayne Hartmann, thank you for reporting this and helping make Ubuntu better. As per http://www.gigabyte.com/products/product-page.aspx?pid=3423#bios an update to your computer's buggy and outdated BIOS is available (F5). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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