[Gigabyte GA-P35-DS3 (rev. 2.0)] System freeze after a successful resume from suspend

Bug #1312000 reported by douham
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Sytem will freeze, lockup and be unresponsive after resuming from suspend. This occurs intermittently, ie;
it wont occur after every resumption.
In some cases machine can be "up" for more than 24hrs and go through several sleep/resume cycles without crashing.

Running ubuntu 12.10 to collect bug info for Bug no:1256791

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-48-generic 3.5.0-48.72
ProcVersionSignature: Ubuntu 3.5.0-48.72-generic 3.5.7.31
Uname: Linux 3.5.0-48-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu13
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: doug 1875 F.... pulseaudio
CRDA:
 country AU:
  (2402 - 2482 @ 40), (N/A, 20)
  (5170 - 5250 @ 40), (3, 23)
  (5250 - 5330 @ 40), (3, 23), DFS
  (5735 - 5835 @ 40), (3, 30)
Date: Thu Apr 24 13:55:50 2014
HibernationDevice: RESUME=UUID=93ed0c4a-c9a5-4515-aeb5-e1b59c0d4a2f
InstallationDate: Installed on 2014-04-09 (14 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
MachineType: Gigabyte Technology Co., Ltd. P35-DS3
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-48-generic root=UUID=f95c80b7-68ca-4d9d-bf63-0a9cadda9a38 ro crashkernel=384M-2G:64M,2G-:128M quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-48-generic N/A
 linux-backports-modules-3.5.0-48-generic N/A
 linux-firmware 1.95.1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/29/2007
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F4
dmi.board.name: P35-DS3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF4:bd06/29/2007:svnGigabyteTechnologyCo.,Ltd.:pnP35-DS3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP35-DS3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: P35-DS3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
douham (dougg) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: system freeze after a successful resume from suspend

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc2-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
penalvch (penalvch)
tags: added: bios-outdated-f14
summary: - system freeze after a successful resume from suspend
+ [Gigabyte GA-P35-DS3 (rev. 2.0)] System freeze after a successful resume
+ from suspend
Revision history for this message
douham (dougg) wrote :

kernerl-bug-exists-upstream

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

douham, as per http://www.gigabyte.com/products/product-page.aspx?pid=2627#bios an update to your BIOS is available (F14). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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