PDF Rendering problem with evince

[Michel Desmarais]

Seems like it cannot find fonts it used to on Ubuntu 14.04 and no replacement. I attach image of xpdf vs Ubuntu with output

Syntax Error: failed to load truetype font<0a>
some font thing failed
I/O Error: Cannot open '/usr/local/texlive/2013/texmf-dist/fonts/opentype/public/tex-gyre/texgyreheros-regular.otf'
Syntax Error: failed to load truetype font<0a>
some font thing failed

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Michel Desmarais (michel-desmarais)]

Reported on bugzilla.gnome.org as:
Bug 730513 - Error loading fonts (tex-gyre/texgyreheros-regular)

[Michel Desmarais (michel-desmarais)]

Transferred from:
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1311912
and then from:
https://bugzilla.gnome.org/show_bug.cgi?id=730513

Description:

    PDF Rendering problem with evince Edit
    Ubuntu “evince” package Bugs Bug #1311912

    Upgraded to Ubuntu 14.04 and fond that evince cannot find or read some fonts.

    Syntax Error: failed to load truetype font<0a>
    some font thing failed
    I/O Error: Cannot open
    '/usr/local/texlive/2013/texmf-dist/fonts/opentype/public/tex-gyre/texgyreheros-regular.otf'
    Syntax Error: failed to load truetype font<0a>
    some font thing failed

    evince 3.10.3

Answer from gnome bugzilla forum:

    José Aliste [evince developer] 2014-05-21 13:49:53 UTC
    Thanks for taking the time to report this bug.

    This is no Evince Bug. It looks like poppler can't access to this font, but
    normally this means that the font is nos properly installed, which would be a
    distribution bug. So in summary, first make sure the font is correctly
    installed and if so, then file a bug in poppler's bugzilla.

Update:

It looks properly installed according to what I get from this shell prompt excerpt as a normal user:
  $ ls -l /usr/local/texlive/2013/texmf-dist/fonts/opentype/public/tex-gyre/texgyreheros-regular.otf
  -rw-rw-r-- 1 root root 133600 Nov 3 2009 /usr/local/texlive/2013/texmf-dist/fonts/opentype/public/tex-gyre/texgyreheros-regular.otf
  $ wc /usr/local/texlive/2013/texmf-dist/fonts/opentype/public/tex-gyre/texgyreheros-regular.otf
    2160 2926 133600 /usr/local/texlive/2013/texmf-dist/fonts/opentype/public/tex-gyre/texgyreheros-regular.otf
  $

I also tried replacing this file with fonts found on www.fontspace.com/gust-e-foundry/texgyreheros and got the same problem.

[Michel Desmarais (michel-desmarais)]

Bug now transferred to poppler:
https://bugs.freedesktop.org/show_bug.cgi?id=79020

[Sebastien Bacher (seb128)]

Thanks

[penalvch (penalvch)]

Michel Desmarais, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please provide an example document that demonstrates this problem?

[penalvch (penalvch)]

https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1311912/comments/7

[Michel Desmarais (michel-desmarais)]

Dear Christopher

The bug had to do with an installation issue with texlive. I first
tried an upgrade to see if it fixed the problem, and apt-get reported it
was not installed (I am not sure how it was installed previously, but
apparently I had an older version; but I did have the same problem on my
laptop and my workstation). So I just installed it through apt-get and
the rendering is ok now.

Michel Desmarais

On 14-12-25 07:37 PM, Christopher M. Penalver wrote:
> Michel Desmarais, this bug was reported a while ago and there hasn't
> been any activity in it recently. We were wondering if this is still an
> issue? If so, could you please provide an example document that
> demonstrates this problem?
>
> ** Changed in: evince (Ubuntu)
> Status: Triaged => Incomplete
>

[penalvch (penalvch)]

Michel Desmarais, would you consider this issue resolved for you?

[Michel Desmarais (michel-desmarais)]

Yes, resolved,
md

On 14-12-27 07:10 PM, Christopher M. Penalver wrote:
> Michel Desmarais, would you consider this issue resolved for you?
>
> ** No longer affects: evince (Ubuntu)
>
> ** Project changed: evince => evince (Ubuntu)
>
> ** Changed in: evince (Ubuntu)
> Importance: Medium => Undecided
>
> ** Changed in: evince (Ubuntu)
> Status: Invalid => New
>
> ** Changed in: evince (Ubuntu)
> Remote watch: freedesktop.org Bugzilla #79020 => None
>
> ** Changed in: evince (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: evince (Ubuntu)
> Status: New => Incomplete
>

[penalvch (penalvch)]

Michel Desmarais, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1311912/comments/10 regarding this being fixed with installing texlive. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.