When installing the application Bomgar, it by default it has a system tray icon in literally every linux distro imaginable, but not in Ubuntu 14.04 because there's no 'indicator' for it and no way to edit it via dconf-editor.
In 12.04 we could use dconf-editor to determine what icons appeared in the system tray, we can not with 14.04. Despite installing xchat-indicator and enabling 'minimize to system tray', all it does is create a launch button under the 'Messages' icon, it doesn't actually minimize to the system tray. So if you minimize your XChat, it's lost and gone.
The system for managing the system tray in 12.04 wasn't great, it was workable, but in 14.04 it's absolutely absurd. There's thousands of applications with system tray icons that have no 'indicator'. Many applications minimize to system tray and without that icon the user is just out of luck as they can't get their application back.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xchat-indicator 0.3.11-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Apr 18 11:06:19 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-04-17 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
SourcePackage: xchat-indicator
UpgradeStatus: No upgrade log present (probably fresh install)
Status changed to 'Confirmed' because the bug affects multiple users.