[LENOVO ThinkPad T440s] suspend/resume failure

[Pranesh Prakash]

1. Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04
2. linux-headers-3.13.0-23-generic:
  Installed: 3.13.0-23.45
  Candidate: 3.13.0-23.45
  Version table:
 *** 3.13.0-23.45 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status
3. Expected it to hibernate
4. It didn't.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-23-generic 3.13.0-23.45
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: sol 2166 F.... pulseaudio
 /dev/snd/controlC0: sol 2166 F.... pulseaudio
Date: Fri Apr 11 09:53:08 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=027c0786-cb7e-48db-84dd-75553c948299
InstallationDate: Installed on 2014-02-15 (55 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140214)
InterpreterPath: /usr/bin/python3.4
MachineType: LENOVO 20AQCTO1WW
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=3275897d-69f9-492b-a5bc-82e88c59ad0b ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-23-generic N/A
 linux-backports-modules-3.13.0-23-generic N/A
 linux-firmware 1.127
SourcePackage: linux
Title: [LENOVO 20AQCTO1WW] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 12/10/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: GJET67WW (2.17 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20AQCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: 0B98405 STD
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGJET67WW(2.17):bd12/10/2013:svnLENOVO:pn20AQCTO1WW:pvrThinkPadT440s:rvnLENOVO:rn20AQCTO1WW:rvr0B98405STD:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20AQCTO1WW
dmi.product.version: ThinkPad T440s
dmi.sys.vendor: LENOVO

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/

[WishMaster (jude1733)]

I can confirm the problem it also happens on my T440S. The system will appear to go to sleep mode (i.e. the LEDs will start indicating sleep mode). However, it appears to not suspend completely and the system produces a lot of heat while it is in this state which is rather dangerous if you put it in your sleeve and leave it there the system will overheat quickly.

I have updated to the mainline 3.14 kernel and the problem persists.

[penalvch (penalvch)]

WishMaster, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Siu On Chan (sochan)]

I used to have the same issue. Last week I updated "managed=true" in /etc/NetworkManager/NetworkManager.conf (to fix a seemingly unrelated wifi connection issue), and the suspend/resume problem disappears. If you also use the Network Manager applet (which is the default on Ubuntu), I suggest you try this fix.

(I don't know why this fix works. But it seems to do the job.)

[Ganesha Bhaskara (ganesha)]

@siu .... managed=true does not fix the problem.

I am running mainline 3.15.1 and suspend/resume was working very well until I updated the linux-firmware package to the latest version on 06/27/2014.

[Ganesha Bhaskara (ganesha)]

looks like the issue I was having has nothing to do with the update.

cat /var/log/pm-suspend.log revealed the following.

Running hook /usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend:
Failed to connect to non-global ctrl_ifname: (null) error: No such file or directory
/usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/75modules suspend suspend:
/usr/lib/pm-utils/sleep.d/75modules suspend suspend: not applicable.

Running hook /usr/lib/pm-utils/sleep.d/90clock suspend suspend:
/usr/lib/pm-utils/sleep.d/90clock suspend suspend: not applicable.

Running hook /usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend:
/usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/95anacron suspend suspend:
stop: Unknown instance:
/usr/lib/pm-utils/sleep.d/95anacron suspend suspend: success.

Running hook /usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend:
/usr/lib/pm-utils/sleep.d/95hdparm-apm: 32: .: Can't open /lib/hdparm/hdparm-functions
/usr/lib/pm-utils/sleep.d/95hdparm-apm suspend suspend: Returned exit code 2.

Fri Jun 27 22:16:29 PDT 2014: Inhibit found, will not perform suspend
Fri Jun 27 22:16:29 PDT 2014: Running hooks for resume
Running hook /usr/lib/pm-utils/sleep.d/95anacron resume suspend:
start: Job failed to start
/usr/lib/pm-utils/sleep.d/95anacron resume suspend: success.

I reinstalled pmutils, hdparam and anacron and suspend/resume work again.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Alex Chiang (achiang)]

This bug is related:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1331077

Disabling USB 3.0 in my BIOS fixed my suspend issue with 14.04.1 and:

sudo dmidecode -s bios-version
J9ET88WW (2.08 )