Bug #1304081 “[Hewlett-Packard HP EliteBook 840 G1] suspend/resu...” : Bugs : linux package : Ubuntu

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Nmyeti (nmyeti) wrote on 2014-04-07:

#1

AlsaInfo.txt Edit (40.5 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (66.6 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (7.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.8 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (543 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (24.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (478 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.0 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.5 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (11.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.1 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (786 bytes, text/plain; charset="utf-8")
SleepLog.txt Edit (6.0 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (135.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (313.9 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (928.7 KiB, text/plain; charset="utf-8")

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Brad Figg (brad-figg) wrote on 2014-04-07: Status changed to Confirmed

#2

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2014-04-08:

#3

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Nmyeti (nmyeti) wrote on 2014-04-08: Re: [Bug 1304081] Re: [Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure

#4

Download full text (4.1 KiB)

Joseph,
The Elitebook 840 is at my home lab. I'm working in the HP office today
doing some maintenance on my vsphere cluster. I'll test this as soon as I
get back home.

CC'ing my work address here.

On Tue, Apr 8, 2014 at 1:02 PM, Joseph Salisbury <
<email address hidden>> wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.14 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1304081
>
> Title:
> [Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure
>
> Status in "linux" package in Ubuntu:
> Incomplete
>
> Bug description:
> happens on resume from suspend on Haswell HP Elitebook 840. Ubuntu
> installed on 120GB m.2 drive.
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.13.0-23-generic 3.13.0-23.45
> ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
> Uname: Linux 3.13.0-23-generic x86_64
> Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
> ApportVersion: 2.14.1-0ubuntu1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: nkofahl 1913 F.... pulseaudio
> /dev/snd/controlC1: nkofahl 1913 F.... pulseaudio
> Date: Mon Apr 7 16:39:40 2014
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend/resume
> HibernationDevice: RESUME=UUID=716ada4d-d37e-4123-925d-06bef8ab8017
> InstallationDate: Installed on 2014-04-07 (0 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
> InterpreterPath: /usr/bin/python3.4
> MachineType: Hewlett-Packard HP EliteBook 840 G1
> ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
> ProcEnviron:
> TERM=linux
> PATH=(custom, no user)
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic.efi.signed
> root=UUID=bf1e3daf-7fc3-4b40-9b10-c49389803ee0 ro quiet splash vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-3.13.0-23-generic N/A
> linux-backports-modules-3.13.0-23-generic N/A
> linux-firmware 1.127
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked:...

Joseph,
The Elitebook 840 is at my home lab. I'm working in the HP office today
doing some maintenance on my vsphere cluster. I'll test this as soon as I
get back home.

CC'ing my work address here.

On Tue, Apr 8, 2014 at 1:02 PM, Joseph Salisbury <
joseph.salisbury@canonical.com> wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.14 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/
>
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1304081
>
> Title:
>   [Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure
>
> Status in "linux" package in Ubuntu:
>   Incomplete
>
> Bug description:
>   happens on resume from suspend on Haswell HP Elitebook 840. Ubuntu
>   installed on 120GB m.2 drive.
>
>   ProblemType: KernelOops
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-3.13.0-23-generic 3.13.0-23.45
>   ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
>   Uname: Linux 3.13.0-23-generic x86_64
>   Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
>   ApportVersion: 2.14.1-0ubuntu1
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  nkofahl    1913 F.... pulseaudio
>    /dev/snd/controlC1:  nkofahl    1913 F.... pulseaudio
>   Date: Mon Apr  7 16:39:40 2014
>   ExecutablePath: /usr/share/apport/apportcheckresume
>   Failure: suspend/resume
>   HibernationDevice: RESUME=UUID=716ada4d-d37e-4123-925d-06bef8ab8017
>   InstallationDate: Installed on 2014-04-07 (0 days ago)
>   InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
>   InterpreterPath: /usr/bin/python3.4
>   MachineType: Hewlett-Packard HP EliteBook 840 G1
>   ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
>   ProcEnviron:
>    TERM=linux
>    PATH=(custom, no user)
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic.efi.signed
> root=UUID=bf1e3daf-7fc3-4b40-9b10-c49389803ee0 ro quiet splash vt.handoff=7
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
>    linux-restricted-modules-3.13.0-23-generic N/A
>    linux-backports-modules-3.13.0-23-generic  N/A
>    linux-firmware                             1.127
>   RfKill:
>    0: phy0: Wireless LAN
>         Soft blocked: no
>         Hard blocked: no
>   SourcePackage: linux
>   Title: [Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups:
>
>   dmi.bios.date: 02/19/2014
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: L71 Ver. 01.08
>   dmi.board.name: 198F
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: KBC Version 15.54
>   dmi.chassis.asset.tag: 73622P11PL
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrL71Ver.01.08:bd02/19/2014:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3009DD10203:rvnHewlett-Packard:rn198F:rvrKBCVersion15.54:cvnHewlett-Packard:ct10:cvr:
>   dmi.product.name: HP EliteBook 840 G1
>   dmi.product.version: A3009DD10203
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1304081/+subscriptions
>

Revision history for this message

Nmyeti (nmyeti) wrote on 2014-04-08:

#5

Download full text (4.3 KiB)

Seems to be fixed upstream

On Tue, Apr 8, 2014 at 1:13 PM, Nathan Kofahl <email address hidden> wrote:

> Joseph,
> The Elitebook 840 is at my home lab. I'm working in the HP office today
> doing some maintenance on my vsphere cluster. I'll test this as soon as I
> get back home.
>
> CC'ing my work address here.
>
>
> On Tue, Apr 8, 2014 at 1:02 PM, Joseph Salisbury <
> <email address hidden>> wrote:
>
>> Would it be possible for you to test the latest upstream kernel? Refer
>> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
>> v3.14 kernel[0].
>>
>> If this bug is fixed in the mainline kernel, please add the following
>> tag 'kernel-fixed-upstream'.
>>
>> If the mainline kernel does not fix this bug, please add the tag:
>> 'kernel-bug-exists-upstream'.
>>
>> If you are unable to test the mainline kernel, for example it will not
>> boot, please add the tag: 'kernel-unable-to-test-upstream'.
>> Once testing of the upstream kernel is complete, please mark this bug as
>> "Confirmed".
>>
>>
>> Thanks in advance.
>>
>>
>> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/
>>
>> ** Changed in: linux (Ubuntu)
>> Importance: Undecided => Medium
>>
>> ** Changed in: linux (Ubuntu)
>> Status: Confirmed => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1304081
>>
>> Title:
>> [Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure
>>
>> Status in "linux" package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> happens on resume from suspend on Haswell HP Elitebook 840. Ubuntu
>> installed on 120GB m.2 drive.
>>
>> ProblemType: KernelOops
>> DistroRelease: Ubuntu 14.04
>> Package: linux-image-3.13.0-23-generic 3.13.0-23.45
>> ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
>> Uname: Linux 3.13.0-23-generic x86_64
>> Annotation: This occured during a previous suspend and prevented it
>> from resuming properly.
>> ApportVersion: 2.14.1-0ubuntu1
>> Architecture: amd64
>> AudioDevicesInUse:
>> USER PID ACCESS COMMAND
>> /dev/snd/controlC0: nkofahl 1913 F.... pulseaudio
>> /dev/snd/controlC1: nkofahl 1913 F.... pulseaudio
>> Date: Mon Apr 7 16:39:40 2014
>> ExecutablePath: /usr/share/apport/apportcheckresume
>> Failure: suspend/resume
>> HibernationDevice: RESUME=UUID=716ada4d-d37e-4123-925d-06bef8ab8017
>> InstallationDate: Installed on 2014-04-07 (0 days ago)
>> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64
>> (20140326)
>> InterpreterPath: /usr/bin/python3.4
>> MachineType: Hewlett-Packard HP EliteBook 840 G1
>> ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
>> ProcEnviron:
>> TERM=linux
>> PATH=(custom, no user)
>> ProcFB: 0 inteldrmfb
>> ProcKernelCmdLine:
>> BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic.efi.signed
>> root=UUID=bf1e3daf-7fc3-4b40-9b10-c49389803ee0 ro quiet splash vt.handoff=7
>> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
>> PulseAudio daemon running, or not running as session daemon.
>> RelatedPackageVersions:
>> linux-restricte...

Seems to be fixed upstream

On Tue, Apr 8, 2014 at 1:13 PM, Nathan Kofahl <nmyeti@gmail.com> wrote:

> Joseph,
> The Elitebook 840 is at my home lab. I'm working in the HP office today
> doing some maintenance on my vsphere cluster. I'll test this as soon as I
> get back home.
>
> CC'ing my work address here.
>
>
> On Tue, Apr 8, 2014 at 1:02 PM, Joseph Salisbury <
> joseph.salisbury@canonical.com> wrote:
>
>> Would it be possible for you to test the latest upstream kernel? Refer
>> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
>> v3.14 kernel[0].
>>
>> If this bug is fixed in the mainline kernel, please add the following
>> tag 'kernel-fixed-upstream'.
>>
>> If the mainline kernel does not fix this bug, please add the tag:
>> 'kernel-bug-exists-upstream'.
>>
>> If you are unable to test the mainline kernel, for example it will not
>> boot, please add the tag: 'kernel-unable-to-test-upstream'.
>> Once testing of the upstream kernel is complete, please mark this bug as
>> "Confirmed".
>>
>>
>> Thanks in advance.
>>
>>
>> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/
>>
>> ** Changed in: linux (Ubuntu)
>>    Importance: Undecided => Medium
>>
>> ** Changed in: linux (Ubuntu)
>>        Status: Confirmed => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1304081
>>
>> Title:
>>   [Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure
>>
>> Status in "linux" package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   happens on resume from suspend on Haswell HP Elitebook 840. Ubuntu
>>   installed on 120GB m.2 drive.
>>
>>   ProblemType: KernelOops
>>   DistroRelease: Ubuntu 14.04
>>   Package: linux-image-3.13.0-23-generic 3.13.0-23.45
>>   ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
>>   Uname: Linux 3.13.0-23-generic x86_64
>>   Annotation: This occured during a previous suspend and prevented it
>> from resuming properly.
>>   ApportVersion: 2.14.1-0ubuntu1
>>   Architecture: amd64
>>   AudioDevicesInUse:
>>    USER        PID ACCESS COMMAND
>>    /dev/snd/controlC0:  nkofahl    1913 F.... pulseaudio
>>    /dev/snd/controlC1:  nkofahl    1913 F.... pulseaudio
>>   Date: Mon Apr  7 16:39:40 2014
>>   ExecutablePath: /usr/share/apport/apportcheckresume
>>   Failure: suspend/resume
>>   HibernationDevice: RESUME=UUID=716ada4d-d37e-4123-925d-06bef8ab8017
>>   InstallationDate: Installed on 2014-04-07 (0 days ago)
>>   InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64
>> (20140326)
>>   InterpreterPath: /usr/bin/python3.4
>>   MachineType: Hewlett-Packard HP EliteBook 840 G1
>>   ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
>>   ProcEnviron:
>>    TERM=linux
>>    PATH=(custom, no user)
>>   ProcFB: 0 inteldrmfb
>>   ProcKernelCmdLine:
>> BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic.efi.signed
>> root=UUID=bf1e3daf-7fc3-4b40-9b10-c49389803ee0 ro quiet splash vt.handoff=7
>>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
>> PulseAudio daemon running, or not running as session daemon.
>>   RelatedPackageVersions:
>>    linux-restricted-modules-3.13.0-23-generic N/A
>>    linux-backports-modules-3.13.0-23-generic  N/A
>>    linux-firmware                             1.127
>>   RfKill:
>>    0: phy0: Wireless LAN
>>         Soft blocked: no
>>         Hard blocked: no
>>   SourcePackage: linux
>>   Title: [Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   UserGroups:
>>
>>   dmi.bios.date: 02/19/2014
>>   dmi.bios.vendor: Hewlett-Packard
>>   dmi.bios.version: L71 Ver. 01.08
>>   dmi.board.name: 198F
>>   dmi.board.vendor: Hewlett-Packard
>>   dmi.board.version: KBC Version 15.54
>>   dmi.chassis.asset.tag: 73622P11PL
>>   dmi.chassis.type: 10
>>   dmi.chassis.vendor: Hewlett-Packard
>>   dmi.modalias:
>> dmi:bvnHewlett-Packard:bvrL71Ver.01.08:bd02/19/2014:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3009DD10203:rvnHewlett-Packard:rn198F:rvrKBCVersion15.54:cvnHewlett-Packard:ct10:cvr:
>>   dmi.product.name: HP EliteBook 840 G1
>>   dmi.product.version: A3009DD10203
>>   dmi.sys.vendor: Hewlett-Packard
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1304081/+subscriptions
>>
>
>

tags:

added: kernel-fixed-upstream

penalvch (penalvch) on 2014-04-14

tags:	added: latest-bios-1.08
Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

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[Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure

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[Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure

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