Alarm Clock does not ring when phone is locked

[Kaz Wolfe]

TSIA.

I woke up two hours late today because my alarm clock on UT failed. I need this fixed....

[Kaz Wolfe (kazwolfe)]

Forgot to mention: 2012 Asus Nexus 7

The volume WAS up.

[Nekhelesh Ramananthan (nik90)]

Thank you for the bug report. This has got to do with a platform issue where if the phone is in deep sleep (when you lock the screen) etc, it does not ring the alarm. There is already a MP out there to fix the issue at https://code.launchpad.net/~thomas-voss/platform-api/hw-alarms-api/+merge/210592. Waiting on that to merge.

FYI: Please do not use the UT as your primary alarm device until we deem the feature stable. This is still under heavy development. Thanks.

[Launchpad Janitor (janitor)]

This bug was fixed in the package platform-api - 1.2.0+14.10.20140522.1-0ubuntu1

---------------
platform-api (1.2.0+14.10.20140522.1-0ubuntu1) utopic; urgency=medium

  [ Manuel de la Pena ]
  * Add agps hooks in the hardware api to allow the use of supl.

  [ Ubuntu daily release ]
  * debian/*symbols: auto-update new symbols to released version

  [ thomas-voss ]
  * Add hw alarm api implementation for android's /dev/alarm. Add simple
    test executable for hw alarm api implementation on android. Adjust
    interface signatures to make sure that status of operations is
    reported correctly. Add HW Alarms API interface definition. Add
    Ubuntu implementation that will bridge over to the android world.
    (LP: #1299916)
 -- Ubuntu daily release <email address hidden> Thu, 22 May 2014 15:29:47 +0000

[Julien Funk (jaboing)]

Also noticed the alert doesn't work on both the timer function and the alarm function. Even if the app is open and the clock app is actively on display.

[Nekhelesh Ramananthan (nik90)]

@Julien, the timer function alert has been postponed since on talking to Bill Filler, I was told that the SDK Alarms API should be the one also triggering the snap notification when the timer is complete. This use case however was not planned earlier on. As for the alarms alert, we are waiting on charles's branch to land to trigger the snap notification. When that lands, this bug is fixed.

[Pat McGowan (pat-mcgowan)]

Current functionality is the alarm triggers and plays the sound, however the screen does not turn on, and the notification is not shown over the greeter. User needs to press power, open the greeter, then dismiss the notification

[Nicola Jelmorini (jelmorini)]

Just upgraded my Nexus 4 to Ubuntu 14.10 ver. 71, but the Alarm function doesn't work yet when the phone is locked (black screen and in stand by, if this is the correct definition).
I have tried a couple of times, but no way to hear the phone ringing.
How to reproduce it?
1) set an alarm to ring in 10 minutes
2) leave the phone on the table (the phone will lock because you don't use it)
3) wait for the alarm sound but ... nothing
4) unlock the phone, and for a second, you can see the clock that still shows the time of 10 minute in the past.

It's like if the entire Ubuntu OS goes in stand by when the phone is locked. But obviously some vital services, like the clock, should not be paused.

[Launchpad Janitor (janitor)]

This bug was fixed in the package indicator-datetime - 13.10.0+14.10.20140611-0ubuntu1

---------------
indicator-datetime (13.10.0+14.10.20140611-0ubuntu1) utopic; urgency=low

  [ Charles Kerr ]
  * when src/timezone-file.c reads the contents of a file, skip lines
    that begin with '#' (LP: #1312775)
  * Use the Suru Arpeggio as the default alarm sound. (LP: #1309063)
  * Prefer to use ubuntu-platform-hardware-api for wakeups when possible
    s.t. user-defined alarms/appointments can wake up the phone from
    sleep to give a snap decision. (LP: #1299916)

  [ Sergey "Shnatsel" Davidoff ]
  * Add Pantheon, the desktop environment of elementary Project, to
    OnlyShowIn lists in .desktop files. (LP: #1301699)
 -- Ubuntu daily release <email address hidden> Wed, 11 Jun 2014 12:36:52 +0000

[Marco (jermy-07)]

Right now I am on UT 14.04 r303 (mako). How can I update to the release that includes the fix of the above bug?

Thanks!

[Oliver Grawert (ogra)]

use the ubuntu-touch/devel channel when flashing ... this has always the latest tested image

[Marco (jermy-07)]

Thanks, I guess I am on devel now. [UT 14.10 r106]

The bug is still not fixed for me. Should I file a new bug?

[Nekhelesh Ramananthan (nik90)]

Are you sure? I am unable to reproduce the bug anymore. Every time I set an alarm in the morning, it rings as expected.

[Marco (jermy-07)]

I only get very short "bursts" of the alarm sound when the screen is sleeping.

It is only working after I activated the phone but then I don't need the alarm anymore. :(

[Marco (jermy-07)]

I did a factory reset and it works now. (There was still a lot of clutter from the 13.10 install)