BUG: unable to handle kernel paging request at 0000000101500064

Bug #1296465 reported by Andre Davis
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

Laptop came back from sleep and froze

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-19-generic 3.13.0-19.39
ProcVersionSignature: Ubuntu 3.13.0-19.39-generic 3.13.6
Uname: Linux 3.13.0-19-generic x86_64
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: andre 2080 F.... pulseaudio
 /dev/snd/controlC0: andre 2080 F.... pulseaudio
Date: Sun Mar 23 16:55:59 2014
DuplicateSignature: BUG: unable to handle kernel paging request at location RIP: 0010:location location drm_mm_remove_node+0x9f/0x120 [drm]
Failure: oops
InstallationDate: Installed on 2014-03-23 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140315)
MachineType: Acer Aspire S7-392
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-19-generic.efi.signed root=/dev/mapper/isw_djjgajhdji_RAID2 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu6
SourcePackage: linux
Title: BUG: unable to handle kernel paging request at 0000000101500064
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.08
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Storm2
dmi.board.vendor: Acer
dmi.board.version: V2.08
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.08
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.08:bd11/12/2013:svnAcer:pnAspireS7-392:pvrV2.08:rvnAcer:rnStorm2:rvrV2.08:cvnAcer:ct10:cvrV2.08:
dmi.product.name: Aspire S7-392
dmi.product.version: V2.08
dmi.sys.vendor: Acer

Revision history for this message
Andre Davis (andredavis07) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

It renders the system temporarily or permanently unusable.

Changed in linux (Ubuntu):
importance: Undecided → Critical
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc7-trusty/

Changed in linux (Ubuntu):
importance: Critical → High
status: Confirmed → Incomplete
Revision history for this message
Andre Davis (andredavis07) wrote : Re: [Bug 1296465] Re: BUG: unable to handle kernel paging request at 0000000101500064
Download full text (3.5 KiB)

I think so... I've been running 14.04 for a week and thats the first time
this has happened. I'll try the kernel and let you know.

On Mon, Mar 24, 2014 at 9:47 AM, Joseph Salisbury <
<email address hidden>> wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.14 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc7-trusty/
>
> ** Changed in: linux (Ubuntu)
> Importance: Critical => High
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1296465
>
> Title:
> BUG: unable to handle kernel paging request at 0000000101500064
>
> Status in "linux" package in Ubuntu:
> Incomplete
>
> Bug description:
> Laptop came back from sleep and froze
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.13.0-19-generic 3.13.0-19.39
> ProcVersionSignature: Ubuntu 3.13.0-19.39-generic 3.13.6
> Uname: Linux 3.13.0-19-generic x86_64
> Annotation: Your system might become unstable now and might need to be
> restarted.
> ApportVersion: 2.13.3-0ubuntu1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: andre 2080 F.... pulseaudio
> /dev/snd/controlC0: andre 2080 F.... pulseaudio
> Date: Sun Mar 23 16:55:59 2014
> DuplicateSignature: BUG: unable to handle kernel paging request at
> location RIP: 0010:location location drm_mm_remove_node+0x9f/0x120 [drm]
> Failure: oops
> InstallationDate: Installed on 2014-03-23 (0 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64
> (20140315)
> MachineType: Acer Aspire S7-392
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-19-generic.efi.signed
> root=/dev/mapper/isw_djjgajhdji_RAID2 ro quiet splash vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu6
> SourcePackage: linux
> Title: BUG: unable to handle kernel paging request at 0000000101500064
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 11/12/2013
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: V2.08
> dmi.board.asset.tag: No Asset Tag
> dmi.board.name: Storm2
> dmi.board.vendor: Acer
> dmi.board.version: V2.08
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: Acer
> dmi.chassis.version...

Read more...

Revision history for this message
Andre Davis (andredavis07) wrote :
Download full text (3.8 KiB)

Hey I tried the new kernel and it seems to be working okay but I'm going to
give it until Friday to make sure.

Thanks

On Mon, Mar 24, 2014 at 12:01 PM, Andre Davis <email address hidden>wrote:

> I think so... I've been running 14.04 for a week and thats the first time
> this has happened. I'll try the kernel and let you know.
>
>
> On Mon, Mar 24, 2014 at 9:47 AM, Joseph Salisbury <
> <email address hidden>> wrote:
>
>> Would it be possible for you to test the latest upstream kernel? Refer
>> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
>> v3.14 kernel[0].
>>
>> If this bug is fixed in the mainline kernel, please add the following
>> tag 'kernel-fixed-upstream'.
>>
>> If the mainline kernel does not fix this bug, please add the tag:
>> 'kernel-bug-exists-upstream'.
>>
>> If you are unable to test the mainline kernel, for example it will not
>> boot, please add the tag: 'kernel-unable-to-test-upstream'.
>> Once testing of the upstream kernel is complete, please mark this bug as
>> "Confirmed".
>>
>>
>> Thanks in advance.
>>
>>
>> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc7-trusty/
>>
>> ** Changed in: linux (Ubuntu)
>> Importance: Critical => High
>>
>> ** Changed in: linux (Ubuntu)
>> Status: Confirmed => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1296465
>>
>> Title:
>> BUG: unable to handle kernel paging request at 0000000101500064
>>
>> Status in "linux" package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> Laptop came back from sleep and froze
>>
>> ProblemType: KernelOops
>> DistroRelease: Ubuntu 14.04
>> Package: linux-image-3.13.0-19-generic 3.13.0-19.39
>> ProcVersionSignature: Ubuntu 3.13.0-19.39-generic 3.13.6
>> Uname: Linux 3.13.0-19-generic x86_64
>> Annotation: Your system might become unstable now and might need to be
>> restarted.
>> ApportVersion: 2.13.3-0ubuntu1
>> Architecture: amd64
>> AudioDevicesInUse:
>> USER PID ACCESS COMMAND
>> /dev/snd/controlC1: andre 2080 F.... pulseaudio
>> /dev/snd/controlC0: andre 2080 F.... pulseaudio
>> Date: Sun Mar 23 16:55:59 2014
>> DuplicateSignature: BUG: unable to handle kernel paging request at
>> location RIP: 0010:location location drm_mm_remove_node+0x9f/0x120 [drm]
>> Failure: oops
>> InstallationDate: Installed on 2014-03-23 (0 days ago)
>> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64
>> (20140315)
>> MachineType: Acer Aspire S7-392
>> ProcFB: 0 inteldrmfb
>> ProcKernelCmdLine:
>> BOOT_IMAGE=/boot/vmlinuz-3.13.0-19-generic.efi.signed
>> root=/dev/mapper/isw_djjgajhdji_RAID2 ro quiet splash vt.handoff=7
>> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
>> PulseAudio daemon running, or not running as session daemon.
>> RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu6
>> SourcePackage: linux
>> Title: BUG: unable to handle kernel paging request at 0000000101500064
>> UpgradeStatus: No upgrade log present (probably fresh install)
>> dmi.bios.date: 11/12/2013
>> dmi.bios.v...

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Revision history for this message
Andre Davis (andredavis07) wrote :
Download full text (4.0 KiB)

How do I mark the bug as confirmed?

On Wed, Mar 26, 2014 at 1:15 PM, Andre Davis <email address hidden> wrote:

> Hey I tried the new kernel and it seems to be working okay but I'm going
> to give it until Friday to make sure.
>
> Thanks
>
>
> On Mon, Mar 24, 2014 at 12:01 PM, Andre Davis <email address hidden>wrote:
>
>> I think so... I've been running 14.04 for a week and thats the first time
>> this has happened. I'll try the kernel and let you know.
>>
>>
>> On Mon, Mar 24, 2014 at 9:47 AM, Joseph Salisbury <
>> <email address hidden>> wrote:
>>
>>> Would it be possible for you to test the latest upstream kernel? Refer
>>> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
>>> v3.14 kernel[0].
>>>
>>> If this bug is fixed in the mainline kernel, please add the following
>>> tag 'kernel-fixed-upstream'.
>>>
>>> If the mainline kernel does not fix this bug, please add the tag:
>>> 'kernel-bug-exists-upstream'.
>>>
>>> If you are unable to test the mainline kernel, for example it will not
>>> boot, please add the tag: 'kernel-unable-to-test-upstream'.
>>> Once testing of the upstream kernel is complete, please mark this bug as
>>> "Confirmed".
>>>
>>>
>>> Thanks in advance.
>>>
>>>
>>> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc7-trusty/
>>>
>>> ** Changed in: linux (Ubuntu)
>>> Importance: Critical => High
>>>
>>> ** Changed in: linux (Ubuntu)
>>> Status: Confirmed => Incomplete
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1296465
>>>
>>> Title:
>>> BUG: unable to handle kernel paging request at 0000000101500064
>>>
>>> Status in "linux" package in Ubuntu:
>>> Incomplete
>>>
>>> Bug description:
>>> Laptop came back from sleep and froze
>>>
>>> ProblemType: KernelOops
>>> DistroRelease: Ubuntu 14.04
>>> Package: linux-image-3.13.0-19-generic 3.13.0-19.39
>>> ProcVersionSignature: Ubuntu 3.13.0-19.39-generic 3.13.6
>>> Uname: Linux 3.13.0-19-generic x86_64
>>> Annotation: Your system might become unstable now and might need to be
>>> restarted.
>>> ApportVersion: 2.13.3-0ubuntu1
>>> Architecture: amd64
>>> AudioDevicesInUse:
>>> USER PID ACCESS COMMAND
>>> /dev/snd/controlC1: andre 2080 F.... pulseaudio
>>> /dev/snd/controlC0: andre 2080 F.... pulseaudio
>>> Date: Sun Mar 23 16:55:59 2014
>>> DuplicateSignature: BUG: unable to handle kernel paging request at
>>> location RIP: 0010:location location drm_mm_remove_node+0x9f/0x120 [drm]
>>> Failure: oops
>>> InstallationDate: Installed on 2014-03-23 (0 days ago)
>>> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64
>>> (20140315)
>>> MachineType: Acer Aspire S7-392
>>> ProcFB: 0 inteldrmfb
>>> ProcKernelCmdLine:
>>> BOOT_IMAGE=/boot/vmlinuz-3.13.0-19-generic.efi.signed
>>> root=/dev/mapper/isw_djjgajhdji_RAID2 ro quiet splash vt.handoff=7
>>> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1:
>>> No PulseAudio daemon running, or not running as session daemon.
>>> RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu6
>>> Source...

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penalvch (penalvch)
tags: added: bios-outdated-2.09
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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