[lubuntu trusty] Libreoffice shows a fatal error message when trying to open every component

Bug #1292407 reported by Guybrush88
22
This bug affects 3 people
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Every time I want to open a component of Libreoffice 1:4.2.1-0ubuntu1 on Lubuntu 14.04 (everything is up-to-date and i enabled nvidia drivers) i get this fatal error message and nothing gets opened:

The application cannot be started.
LibreOffice user installation could not be processed due to missing access rights. Please make sure that you have sufficient access rights for the following location and restart LibreOffice:

/home/*user name*/.config/libreoffice/4
---
ApportVersion: 2.13.3-0ubuntu1
Architecture: i386
CurrentDesktop: LXDE
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2014-02-26 (17 days ago)
InstallationMedia: Lubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
Package: libreoffice 1:4.2.1-0ubuntu1
PackageArchitecture: i386
ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
Tags: third-party-packages trusty
Uname: Linux 3.13.0-17-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

Guybrush88 (guybrush)
description: updated
Revision history for this message
Guybrush88 (guybrush) wrote :

i tried to do a chmod on that, but now nothing related to libreoffice starts

Revision history for this message
penalvch (penalvch) wrote :

Guybrush88, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1292407
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in libreoffice (Ubuntu):
status: New → Incomplete
Revision history for this message
Guybrush88 (guybrush) wrote : Dependencies.txt

apport information

tags: added: apport-collected third-party-packages trusty
description: updated
Revision history for this message
Guybrush88 (guybrush) wrote : ProcEnviron.txt

apport information

penalvch (penalvch)
Changed in libreoffice (Ubuntu):
status: Incomplete → New
Revision history for this message
Guybrush88 (guybrush) wrote :

i have the same issue with 1:4.2.3~rc2-0ubuntu1

Revision history for this message
Walter Garcia-Fontes (walter-garcia) wrote :

Are you still having this issue?

Changed in libreoffice (Ubuntu):
status: New → Incomplete
Revision history for this message
Guybrush88 (guybrush) wrote :

yes, i'm still having this issue

Revision history for this message
Walter Garcia-Fontes (walter-garcia) wrote :

Have you tried it from another account in your system, for instance the "guest" account?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for libreoffice (Ubuntu) because there has been no activity for 60 days.]

Changed in libreoffice (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Georges (georgeskesseler) wrote :

I have this same bug on 17.10, more details here
https://ubuntuforums.org/showthread.php?t=2385813&p=13743523#post13743523

I could reproduce the bug with a user to make libreoffice fail and make libreoffice start normally.
Problem is related to me having my homedire not under /home/user but under another mountpoint /data/home/user

The bug persists even if /etc/password contains /data/home/user
If /etc/passwd contains /home/user which is a symlink to /data/home/user, libreoffice won't start.

If I move the homdirectory completely to /home/user, the libreoffice starts without problems.

This was tested with a newly created user.

Distributor ID: Ubuntu
Description: Ubuntu 17.10
Release: 17.10
Codename: artful

libreoffice is already the newest version (1:5.4.5-0ubuntu0.17.10.1).

Changed in libreoffice (Ubuntu):
status: Expired → Confirmed
Revision history for this message
Olivier Tilloy (osomon) wrote :

@Georges: yours is bug #1751005, please do not re-open expired bugs.

Changed in libreoffice (Ubuntu):
status: Confirmed → Invalid
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