Broadcom cardreader cant format/write Image to SdCards

Bug #1279796 reported by Karmic Koala
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Description:

It is impossible to either format a sdcard or write an image to it with dd or other tools. While formating (either with palimpsest, gparted or mkfs) the process just hangs without explicit errors. the dmesg shows the below listed errors.
Just using palimpsest under 13.10 gives the below listed error.

Its is possible to read from the card though and it is possible to write files <350 mb to the sd card. i used and cross checked four different sd cards which all worked nice on other systems.
The problem persists using the freshest kernel available, i tested it with 14.04 daily and arch live.

Another interesting fact is tha Ubuntu seems not to be able to load the relevant Firmware while booting up:
Failed to load firmware "tigon/tg357766.bin"
I already asked Broadcom for a firmware/driver for this netXtreme combo lan-sdcardreader chip, but they replied that they are not supporting Linux, although they have a driver downloadable for Linux at their Website.

Patch:

I found this patch which may be related/ be a solution for this Problem. But i dont know if this Patch is applieable against a actual Kernel, and i dont know how to use it in general.
https://chromium.googlesource.com/chromiumos/third_party/kernel-next/+/fd1acc54a6b3db4e6503ccc4a9349f28b436031a

Error:

kernel: [ 22.317029] tg3 0000:02:00.0 eth0: Failed to load firmware "tigon/tg357766.bin"

mmc0: Timeout waiting for hardware interrupt.
Buffer I/O error on device mmcblk0p2
Buffer I/O error on device mmcblk0p2, logical block 198144
lost page write due to I/O error on mmcblk0p2
end_request: I/O error, dev mmcblk0, sector 1843208

Under 13.10 LiveCD using palimpsest:

Error formating partition
udisks-error-quark,0

Technical details :

OS: Ubuntu 12.04.4 Precise Pangolin Linux box 3.11.0-15-generic #25~precise1-Ubuntu SMP i686 i686 i386 GNU/Linux
Computer: Acer Aspire E1-530-21174G50Mnkk NX.MEQEG.004 Linux
Hardware: Broadcom Corporation BCM57765/57785 SDXC/MMC Card Reader
Driver: sdhci-pci ; modinfo tg3 modinfo tg3 version: 3.132
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC282 Analog [ALC282 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: me 1669 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xc0610000 irq 44'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0282,10250835,00100003 HDA:80862806,80860101,00100000'
   Controls : 27
   Simple ctrls : 10
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=6ec997f9-cb9d-45e5-8ddb-f89b2e036744
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140203.1)
MachineType: Acer Aspire E1-530
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=c1589c93-6a40-4064-b400-2374d5feed93 ro acpi_osi=Linux acpi_backlight=vendor
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic N/A
 linux-firmware 1.79.9
Tags: precise running-unity
Uname: Linux 3.11.0-15-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark
dmi.bios.date: 07/30/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.02
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_CX
dmi.board.vendor: Acer
dmi.board.version: V2.02
dmi.chassis.asset.tag: Acer Asset Tag String
dmi.chassis.type: 10
dmi.chassis.vendor: Insyde Corp.
dmi.chassis.version: V2.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.02:bd07/30/2013:svnAcer:pnAspireE1-530:pvrV2.02:rvnAcer:rnEA50_CX:rvrV2.02:cvnInsydeCorp.:ct10:cvrV2.02:
dmi.product.name: Aspire E1-530
dmi.product.version: V2.02
dmi.sys.vendor: Acer

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1279796/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
tags: added: saucy
tags: added: precise trusty
Revision history for this message
Karmic Koala (codingreality) wrote :

After asking back in irc's ubuntu-bug i was suggested to just add"linux" as the package.
The relevant Kernel verisons are listed under tec. details. bst.rgrds,me

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1279796

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc2-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Karmic Koala (codingreality) wrote : AcpiTables.txt

apport information

tags: added: apport-collected running-unity
description: updated
Revision history for this message
Karmic Koala (codingreality) wrote : AlsaDevices.txt

apport information

Revision history for this message
Karmic Koala (codingreality) wrote : AplayDevices.txt

apport information

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Karmic Koala (codingreality) wrote : BootDmesg.txt

apport information

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Karmic Koala (codingreality) wrote : CRDA.txt

apport information

Revision history for this message
Karmic Koala (codingreality) wrote : Card0.Amixer.values.txt

apport information

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Karmic Koala (codingreality) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Karmic Koala (codingreality) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
Karmic Koala (codingreality) wrote : CurrentDmesg.txt

apport information

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Karmic Koala (codingreality) wrote : IwConfig.txt

apport information

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Karmic Koala (codingreality) wrote : Lspci.txt

apport information

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Karmic Koala (codingreality) wrote : Lsusb.txt

apport information

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Karmic Koala (codingreality) wrote : PciMultimedia.txt

apport information

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Karmic Koala (codingreality) wrote : ProcCpuinfo.txt

apport information

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Karmic Koala (codingreality) wrote : ProcInterrupts.txt

apport information

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Karmic Koala (codingreality) wrote : ProcModules.txt

apport information

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Karmic Koala (codingreality) wrote : PulseList.txt

apport information

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Karmic Koala (codingreality) wrote : RfKill.txt

apport information

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Karmic Koala (codingreality) wrote : UdevDb.txt

apport information

Revision history for this message
Karmic Koala (codingreality) wrote : UdevLog.txt

apport information

Revision history for this message
Karmic Koala (codingreality) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Karmic Koala (codingreality) wrote :

I allowed myself to reupload a "CurrentDmesg.txt" after i removed my home wifi information. That Information isnt relevant to this Bug and i somehow didnt feel optimal publishing that Information (Mac adress etc) to the Public. Thank you

tags: added: kernel-bug-exists-upstream
Revision history for this message
Karmic Koala (codingreality) wrote :

@Brad Figg, Comment #3 :

thank you very much for your advice. I added the requestet Information and set the state to Confirmed.

@Joseph Salisbury, Comment #4 :

i tested the v3.14-rc2-trusty but had the exact same results as before. Also the "eth0: Failed to load firmware "tigon/tg357766.bin" is still present at boot. I added the tag "kernel-bug-exists-upstream" as u advised, thank you.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Test with newer development kernel (3.13.0-24.46)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

  With the recent release of this Ubuntu release, would like to confirm if this bug is still present. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.13.0-24.46
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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