package plymouth-theme-ubuntu-text 0.8.2-2ubuntu31.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2 install-procedure failed on wrong user command

Bug #1278330 reported by Josef Overmann
28
This bug affects 4 people
Affects Status Importance Assigned to Milestone
plymouth (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When installing, i did not erase the full ssd. Remaining rests of older installations affected on the new one.
It is better installing on a "fresh" machine.

Josef Overmann

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: plymouth-theme-ubuntu-text 0.8.2-2ubuntu31.1
ProcVersionSignature: Ubuntu 3.8.0-35.50~precise1-generic 3.8.13.13
Uname: Linux 3.8.0-35-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
CurrentDmesg:

Date: Mon Feb 10 08:14:03 2014
DefaultPlymouth: /lib/plymouth/themes/caine5/caine5.plymouth
DpkgHistoryLog:
 Start-Date: 2014-02-10 08:14:00
 Commandline: aptdaemon role='role-commit-packages' sender=':1.71'
 Upgrade: base-files:amd64 (6.5ubuntu6.6, 6.5ubuntu6.7), gambas3-gb-image:amd64 (3.5.2-1precise1, 3.5.2-2precise1), libpam-ck-connector:amd64 (0.4.5-2, 0.4.5-2ubuntu0.1), libck-connector0:amd64 (0.4.5-2, 0.4.5-2ubuntu0.1), gambas3-gb-gtk:amd64 (3.5.2-1precise1, 3.5.2-2precise1), gambas3-runtime:amd64 (3.5.2-1precise1, 3.5.2-2precise1), consolekit:amd64 (0.4.5-2, 0.4.5-2ubuntu0.1)
DuplicateSignature: package:plymouth-theme-ubuntu-text:0.8.2-2ubuntu31.1:subprocess installed post-installation script returned error exit status 2
ErrorMessage: subprocess installed post-installation script returned error exit status 2
InstallationMedia:

MachineType: Gigabyte Technology Co., Ltd. H55M-USB3
MarkForUpload: True
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-35-generic root=UUID=25456e42-3fa2-4e9b-86d0-0713b4de3108 ro quiet splash vt.handoff=7
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-35-generic root=UUID=25456e42-3fa2-4e9b-86d0-0713b4de3108 ro quiet splash vt.handoff=7
SourcePackage: plymouth
TextPlymouth: /lib/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
Title: package plymouth-theme-ubuntu-text 0.8.2-2ubuntu31.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/04/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F7
dmi.board.name: H55M-USB3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF7:bd05/04/2010:svnGigabyteTechnologyCo.,Ltd.:pnH55M-USB3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH55M-USB3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: H55M-USB3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Josef Overmann (josef-overmann) wrote :
Revision history for this message
Seth Arnold (seth-arnold) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
Steve Langasek (vorlon) wrote :

The error in the log is:

Processing triggers for plymouth-theme-ubuntu-text ...
/var/lib/dpkg/info/plymouth-theme-ubuntu-text.postinst: 21: /var/lib/dpkg/info/plymouth-theme-ubuntu-text.postinst: cannot create /lib/plymouth/themes/ubuntu-text/ubuntu-text.plymouth: Directory nonexistent
dpkg: error processing plymouth-theme-ubuntu-text (--unpack):

I don't see any way this could be related to erasing or not of the previously-installed OS. However, this is the second bug in a row against plymouth (bug #1278360) reporting this issue, which should not be possible at all unless you've damaged your filesystem in some way. As I wrote on the other bug:

The /lib/plymouth/themes/ubuntu-text/ directory belongs to the plymouth-theme-ubuntu-text package. You have a damaged installation, either due to some incorrect manual removal of files on your part, some third-party software breaking the install, or disk corruption. You will need to reinstall the package with 'apt-get install --reinstall plymouth-theme-ubuntu-text' to correct this.

So do you have any idea why this directory is missing from your system?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in plymouth (Ubuntu):
status: New → Confirmed
Steve Langasek (vorlon)
Changed in plymouth (Ubuntu):
status: Confirmed → Incomplete
tags: removed: need-duplicate-check
Revision history for this message
elviseftv (elvis.eftv) wrote :

I've had the same issue. For me helped just:

1. sudo apt-get remove --purge plymouth-theme-ubuntu-text
2. sudo apt-get install plymouth-theme-ubuntu-text

because if I just "reinstalled", it won't work (same messages about a problem).

Revision history for this message
Josef Overmann (josef-overmann) wrote :

Many Thanks to elviseftv (elvis.eftv), <email address hidden>
You fixed the problem by your clear and short command sequenze.

1. Checkin as root
2. apt-get remove --purge plymouth-theme-ubuntu-text
3. apt-get install plymouth-theme-ubuntu-text
4. restart the machine
5. look for updates
6. install latest updates
7. Problems are fixed and no errors will be mentioned any more.

Best regards from
Josef Overmann
status changed form Incomplete to Confirmed thanks to elviseftv

Changed in plymouth (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Steve Langasek (vorlon) wrote :

This is not "confirmed". We are still lacking any explanation for how your system got into this state in the first place.

Changed in plymouth (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for plymouth (Ubuntu) because there has been no activity for 60 days.]

Changed in plymouth (Ubuntu):
status: Incomplete → Expired
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