[MS-7596, ATI RS690/780 HDMI, Digital Out, HDMI] No sound at all

[Eric G]

Ever since the kernel update a few days ago, the onboard HDMI audio/video has been shot. After the requested reboot, sound was gone and 1366x768 screen preset was lost. When I tried using Movie Player, the time index would race through with no output on sound files in seconds, and video fast forwarded silently at @ 4X normal.
Trying to reinstall the AMD/ATI proprietary drivers had no effect, and today's upgrade to 12.10 only made matters worse. The screen is running in VESA mode, apparently, and I have no Unity Launch bar or even the top menu bar to try logging out and reentering in 2d or classic Gnome.
Since you still have no open source HDMI A/V combined drivers, I must use the AMD Catalyst drivers, but only up to where they still support my onboard A/V. Something changed on the latest kernel revision, and I hope you patch it quickly before 14.04 is released. I don't want to lose everything I've installed by formatting then reinstalling 12.04 fresh from my CD.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: alsa-base 1.0.25+dfsg-0ubuntu3.1
ProcVersionSignature: Ubuntu 3.5.0-46.70-generic 3.5.7.27
Uname: Linux 3.5.0-46-generic x86_64
ApportVersion: 2.6.1-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: eric 1990 F.... pulseaudio
 /dev/snd/controlC0: eric 1990 F.... pulseaudio
Date: Fri Feb 7 21:30:02 2014
InstallationDate: Installed on 2012-05-10 (638 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: RS880 HDMI Audio [Radeon HD 4200 Series] - HDA ATI HDMI
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: eric 1990 F.... pulseaudio
 /dev/snd/controlC0: eric 1990 F.... pulseaudio
 /dev/snd/seq: timidity 1468 F.... timidity
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [MS-7596, ATI RS690/780 HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: Upgraded to quantal on 2014-02-08 (0 days ago)
dmi.bios.date: 02/18/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.12
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 880GM-E43 (MS-7596)
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.3
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.3
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.12:bd02/18/2011:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7596:pvr1.3:rvnMICRO-STARINTERNATIONALCO.,LTD:rn880GM-E43(MS-7596):rvr1.3:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.3:
dmi.product.name: MS-7596
dmi.product.version: 1.3
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

[Raymond (superquad-vortex2)]

 ports:
  hdmi-output-0: HDMI / DisplayPort (priority 5900, available: unknown)
   properties:

jack detection is not enabled

Codec: ATI RS690/780 HDMI
Address: 0
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x1002791a
Subsystem Id: 0x00791a00
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
    rates [0x60]: 44100 48000
    bits [0x2]: 16
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x201: Stereo Digital
  Control: name="IEC958 Playback Con Mask", index=0, device=0
  Control: name="IEC958 Playback Pro Mask", index=0, device=0
  Control: name="IEC958 Playback Default", index=0, device=0
  Control: name="IEC958 Playback Switch", index=0, device=0
  Device: name="HDMI 0", type="HDMI", device=3
  Converter: stream=1, channel=0
  Digital: Enabled GenLevel
  Digital category: 0x2
Node 0x03 [Pin Complex] wcaps 0x400381: Stereo Digital
  Pincap 0x00000094: OUT Detect HDMI
  Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
    Conn = Digital, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
  Pin-ctls: 0x40: OUT
  Unsolicited: tag=00, enabled=0
  Connection: 1
     0x02

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

[CanMan (canningcj)]

did you ever get resolution to this? I have the same mother board with the exact same problem, i've even tried a fresh install of 12.04. the video playing fast is corrected, but still no audio through HDMI. there is audio through the head phone jack though.

[Eric G (ergbigred)]

I only got the problem resolved by reinstalling the proprietary Catalyst package for the 4250 [4000 series] from AMD's website. Once I did that, I waited till recently to update the 12.04's v23 kernel to v64, left the Catalyst alone, no further problems. I am waiting impatiently for the 14.04 ugrade notice to appear, though!

________________________________
 From: Chris Canning <email address hidden>
To: <email address hidden>
Sent: Sunday, June 22, 2014 8:30 PM
Subject: [Bug 1277797] Re: [MS-7596, ATI RS690/780 HDMI, Digital Out, HDMI] No sound at all

did you ever get resolution to this?  I have the same mother board with
the exact same problem, i've even tried a fresh install of 12.04.  the
video playing fast is corrected, but still no audio through HDMI.  there
is audio through the head phone jack though.

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https://bugs.launchpad.net/bugs/1277797

Title:
  [MS-7596, ATI RS690/780 HDMI, Digital Out, HDMI] No sound at all

Status in “alsa-driver” package in Ubuntu:
  Expired

Bug description:
  Ever since the kernel update a few days ago, the onboard HDMI audio/video has been shot. After the requested reboot, sound was gone and 1366x768 screen preset was lost. When I tried using Movie Player, the time index would race through with no output on sound files in seconds, and video fast forwarded silently at @ 4X normal.
  Trying to reinstall the AMD/ATI proprietary drivers had no effect, and today's upgrade to 12.10 only made matters worse. The screen is running in VESA mode, apparently, and I have no Unity Launch bar or even the top menu bar to try logging out and reentering in 2d or classic Gnome.
  Since you still have no open source HDMI A/V combined drivers, I must use the AMD Catalyst drivers, but only up to where they still support my onboard A/V. Something changed on the latest kernel revision, and I hope you patch it quickly before 14.04 is released. I don't want to lose everything I've installed by formatting then reinstalling 12.04 fresh from my CD.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu3.1
  ProcVersionSignature: Ubuntu 3.5.0-46.70-generic 3.5.7.27
  Uname: Linux 3.5.0-46-generic x86_64
  ApportVersion: 2.6.1-0ubuntu13
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  eric      1990 F.... pulseaudio
   /dev/snd/controlC0:  eric      1990 F.... pulseaudio
  Date: Fri Feb  7 21:30:02 2014
  InstallationDate: Installed on 2012-05-10 (638 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
  Symptom_Card: RS880 HDMI Audio [Radeon HD 4200 Series] - HDA ATI HDMI
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  eric      1990 F.... pulseaudio
   /dev/snd/controlC0:  eric      1990 F.... pulseaudio
   /dev/sn...