[ASUS K53TA] suspend/resume failure

Bug #1273594 reported by Aroiu Ovidiu
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

Unity stop responding when pluging power cord.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-5-generic 3.13.0-5.20 [modified: boot/vmlinuz-3.13.0-5-generic]
ProcVersionSignature: Ubuntu 3.13.0-5.20-generic 3.13.0
Uname: Linux 3.13.0-5-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.2-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ovi 1434 F.... pulseaudio
 /dev/snd/controlC0: ovi 1434 F.... pulseaudio
Date: Tue Jan 28 10:56:11 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=2f83dc5f-6beb-4116-a122-76da673cb91f
InstallationDate: Installed on 2014-01-26 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140124)
InterpreterPath: /usr/bin/python3.3
MachineType: ASUSTeK Computer Inc. K53TA
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB:
 0 radeondrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.13.0-5-generic root=UUID=3bfc8893-7f5d-4561-840d-b2f2df3d19bc ro rootflags=subvol=@ quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-5-generic N/A
 linux-backports-modules-3.13.0-5-generic N/A
 linux-firmware 1.122
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: [ASUSTeK Computer Inc. K53TA] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 04/06/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 214
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: K53TA
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr214:bd04/06/2012:svnASUSTeKComputerInc.:pnK53TA:pvr1.0:rvnASUSTeKComputerInc.:rnK53TA:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K53TA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Aroiu Ovidiu (ixanneo) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Aroiu Ovidiu, thank you for reporting this bug and helping make Ubuntu better. Could you please provide the missing information following https://wiki.ubuntu.com/DebuggingKernelSuspend ?

As well, did this problem not occur in a release prior to Trusty?

tags: added: latest-bios-214 needs-upstream-testing regression-potential
summary: - [ASUSTeK Computer Inc. K53TA] suspend/resume failure
+ [ASUS K53TA] suspend/resume failure
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
sandeep (sandy-8925) wrote :

I have the same laptop.

Are you facing the same problem that I've mentioned here?

https://bugs.freedesktop.org/show_bug.cgi?id=75127

The GPU hangs on suspend, resume and shutdown, causing long delays. Can be (temporarily) fixed by setting radeon.runpm=0

Revision history for this message
Aroiu Ovidiu (ixanneo) wrote : Răspuns: [Bug 1273594] Re: [ASUS K53TA] suspend/resume failure
Download full text (3.3 KiB)

Yes I do. I don't know with fglrx, no test there yet.

În Vineri, 21 Martie 2014 7:50:53, sandeep <email address hidden> a scris:

I have the same laptop.

Are you facing the same problem that I've mentioned here?

https://bugs.freedesktop.org/show_bug.cgi?id=75127

The GPU hangs on suspend, resume and shutdown, causing long delays. Can
be (temporarily) fixed by setting radeon.runpm=0

** Bug watch added: freedesktop.org Bugzilla #75127
  https://bugs.freedesktop.org/show_bug.cgi?id=75127

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1273594

Title:
  [ASUS K53TA] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Unity stop responding when pluging power cord.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-5-generic 3.13.0-5.20 [modified: boot/vmlinuz-3.13.0-5-generic]
  ProcVersionSignature: Ubuntu 3.13.0-5.20-generic 3.13.0
  Uname: Linux 3.13.0-5-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.2-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ovi        1434 F.... pulseaudio
   /dev/snd/controlC0:  ovi        1434 F.... pulseaudio
  Date: Tue Jan 28 10:56:11 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=2f83dc5f-6beb-4116-a122-76da673cb91f
  InstallationDate: Installed on 2014-01-26 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140124)
  InterpreterPath: /usr/bin/python3.3
  MachineType: ASUSTeK Computer Inc. K53TA
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB:
   0 radeondrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.13.0-5-generic root=UUID=3bfc8893-7f5d-4561-840d-b2f2df3d19bc ro rootflags=subvol=@ quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-5-generic N/A
   linux-backports-modules-3.13.0-5-generic  N/A
   linux-firmware                            1.122
  RfKill:
   0: phy0: Wireless LAN
       Soft blocked: no
       Hard blocked: no
  SourcePackage: linux
  Title: [ASUSTeK Computer Inc. K53TA] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  dmi.bios.date: 04/06/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 214
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: K53TA
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr214:bd04/06/2012:svnASUSTeKComputerInc.:pnK53TA:pvr1.0:rvnASUSTeKComputerInc.:rnK53TA:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.nam...

Read more...

Revision history for this message
penalvch (penalvch) wrote :

sandeep, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Revision history for this message
sandeep (sandy-8925) wrote :

I am currently not using Ubuntu anymore (currently using Arch Linux), so I won't be able to do that (can I do it from a LiveCD?)

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.