[Acer TravelMate 8572G] suspend/resume failure [non-free: wl]

[Matt]

After start sytem

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-5-generic 3.13.0-5.20 [modified: boot/vmlinuz-3.13.0-5-generic]
ProcVersionSignature: Ubuntu 3.13.0-5.20-generic 3.13.0
Uname: Linux 3.13.0-5-generic x86_64
NonfreeKernelModules: wl
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mateusz 2242 F.... pulseaudio
Date: Tue Jan 28 09:43:59 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=3e66ed3c-3b7c-43d9-a54e-389f1ec48223
InstallationDate: Installed on 2014-01-23 (4 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140122)
InterpreterPath: /usr/bin/python3.3
MachineType: Acer TravelMate 8572G
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-5-generic root=UUID=04737bcf-4bff-4754-966c-3b1c85935572 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-5-generic N/A
 linux-backports-modules-3.13.0-5-generic N/A
 linux-firmware 1.122
SourcePackage: linux
Title: [Acer TravelMate 8572G] suspend/resume failure [non-free: wl]
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 07/20/2011
dmi.bios.vendor: Phoenix
dmi.bios.version: V1.28
dmi.board.name: BAP50-CP
dmi.board.vendor: Acer
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenix:bvrV1.28:bd07/20/2011:svnAcer:pnTravelMate8572G:pvrNotApplicable:rvnAcer:rnBAP50-CP:rvrNotApplicable:cvnAcer:ct10:cvrN/A:
dmi.product.name: TravelMate 8572G
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

mmm, thank you for reporting this bug and helping make Ubuntu better. Could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.13

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Matt (mm8)]

3.13.0-031300-generic #201401192235 SMP Mon Jan 20 03:36:48 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

Bug still exists.

[penalvch (penalvch)]

mmm, thank you for testing the latest mainline kernel. Could you please provide 3. and 4. from https://wiki.ubuntu.com/DebuggingKernelSuspend ?

As well, did this problem not occur in a release prior to Trusty?

[Matt (mm8)]

A few more words about the error.
This computer does not work suspension system. Computer freezes and after restart shows this error. Interestingly, after the restart does not work the keyboard and I can not enter a password. I need to change the language to English and then to the Polish to be able to enter a password.

[Matt (mm8)]

I have 12.04 and 13.04 without this problems.

[Matt (mm8)]

uname -a
Linux matt 3.13.0-5-generic #20-Ubuntu SMP Mon Jan 20 19:56:38 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

cat /proc/acpi/wakeup
Device S-state Status Sysfs node
P0P1 S4 *disabled pci:0000:00:1e.0
EHC1 S3 *enabled pci:0000:00:1d.0
EHC2 S3 *enabled pci:0000:00:1a.0
HDEF S4 *disabled pci:0000:00:1b.0
GLAN S4 *enabled pci:0000:02:00.0
PEG4 S4 *disabled
PEG5 S4 *disabled
PEG6 S4 *disabled

[Matt (mm8)]

uname -a
Linux matt 3.13.0-031300-generic #201401192235 SMP Mon Jan 20 03:36:48 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
$ cat /proc/acpi/wakeup
Device S-state Status Sysfs node
P0P1 S4 *disabled pci:0000:00:1e.0
EHC1 S3 *enabled pci:0000:00:1d.0
EHC2 S3 *enabled pci:0000:00:1a.0
HDEF S4 *disabled pci:0000:00:1b.0
GLAN S4 *enabled pci:0000:02:00.0
PEG4 S4 *disabled
PEG5 S4 *disabled
PEG6 S4 *disabled

[penalvch (penalvch)]

Matt, the next step is to fully commit bisect from 13.04 to 14.04 in order to identify the offending commit. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

[Matt (mm8)]

OK, it'll take me some time, I think that tomorrow I will give the answer.

[Matt (mm8)]

3.12.0-4.10 - suspending works
3.12.0-5.13 - suspending don't works

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]