[Acer Extensa 5230] Won't boot without acpi=off since Raring

[Samir Boumsik]

After upgrading from Raring, my laptop won't boot in Saucy or Trusty.

WORKAROUND: Set acpi=off before boot.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic i686
ApportVersion: 2.12.5-0ubuntu2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2847 F.... pulseaudio
CasperVersion: 1.336ubuntu1
Date: Sat Jan 25 23:49:23 2014
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
MachineType: Acer Extensa 5230
MarkForUpload: True
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- acpi=off debian-installer/language=it keyboard-configuration/layoutcode?=it
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-12-generic N/A
 linux-backports-modules-3.11.0-12-generic N/A
 linux-firmware 1.116
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.36
dmi.board.name: Homa
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.36:bd10/30/2009:svnAcer:pnExtensa5230:pvr0100:rvnAcer:rnHoma:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5230
dmi.product.version: 0100
dmi.sys.vendor: Acer

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Samir Boumsik, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.13

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Stefan Osters (stefan-osters)]

I have the same problem with XBUNTU 14.04-1.
Disabling ACPI disables battery features too - so it isn´t a solution.

ACPI works with Debian Wheezy without problems.

[siasegos (siasegos)]

Still same error on ACER Extensa 5630Z

I have made some test with Ubuntu 13.04, 13.10, 14.04 and even with the latest building of 14.10 Beta. The result is that until Ubuntu 13.10 it has been working really fine, the latest Kernel I could test with 13.10 is the version 3.8.0-19.

With Kernel 3.11 I started to have this problem, an it still continues to Kernel 3.13.0-36.

Once you set acpi=off Ubuntu is loaded correctly, but as it is a laptop there is no way to work without acpi

I have tried all parameters of ACPI unsuccesfully.

Any idea? Any Help?

[Samir Boumsik (sili-clone)]

I 've tried too and the problem exist in every acer laptop I tried, in order to boot with acpi you have to blacklist yenta_socket in /etc/modprobe.d/modprobe.conf
what I did was install ubuntu using acpi=off then blacklist yenta_socket and turn on acpi again

[penalvch (penalvch)]

Stefan Osters / siasegos, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[penalvch (penalvch)]

Samir Boumsik, when you test the latest mainline kernel as previously requested of you in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1272786/comments/3 , is this reproducible?

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[goulash12 (goulash12-deactivatedaccount)]

I can confirm this bahaviour.
I tried the mainline kernels 3.13.11 and 3.18.2 . Both get stuck after adding swap and then changing the font.