package linux-image-3.11.0-13-generic 3.11.0-13.20 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/zz-update-grub exited with return code 2

[purplefool]

this comes up every time i start ubuntu. have no idea what is happening, just that it is very consistent. have tried to stop certain packages from loading to see if they are the problem, but no change.

ProblemType: Package
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: purplefool 2048 F.... pulseaudio
 /dev/snd/controlC0: purplefool 2048 F.... pulseaudio
Date: Fri Jan 17 00:37:51 2014
DuplicateSignature: package:linux-image-3.11.0-13-generic:3.11.0-13.20:run-parts: /etc/kernel/postinst.d/zz-update-grub exited with return code 2
ErrorMessage: subprocess installed post-installation script returned error exit status 2
HibernationDevice: RESUME=UUID=f6e45e14-a821-456b-bb17-c91014b95158
InstallationDate: Installed on 2013-02-27 (324 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: LENOVO 20180
MarkForUpload: True
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=a78cfcde-6e0e-480e-b2d9-01564b6bb199 ro quiet splash acpi_backlight=vendor vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-3.11.0-13-generic 3.11.0-13.20 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/zz-update-grub exited with return code 2
UpgradeStatus: Upgraded to saucy on 2013-10-21 (87 days ago)
dmi.bios.date: 09/05/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 68CN91WW(V8.02)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Lenovo IdeaPad N586
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad N586
dmi.modalias: dmi:bvnLENOVO:bvr68CN91WW(V8.02):bd09/05/2012:svnLENOVO:pn20180:pvrLenovoIdeaPadN586:rvnLENOVO:rnLenovoIdeaPadN586:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoIdeaPadN586:
dmi.product.name: 20180
dmi.product.version: Lenovo IdeaPad N586
dmi.sys.vendor: LENOVO

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

[purplefool (d-oberry)]

this problem still is in affect but i think the code changed from '2' to
'1' now. this is a copy of the bottom of the display:

                                                              dpkg:
dependency problems prevent configuration of
linux-signed-image-3.11.0-13-generic:
 linux-signed-image-3.11.0-13-generic depends on
linux-image-3.11.0-13-generic (= 3.11.0-13.20); however:
  Package linux-image-3.11.0-13-generic is not configured yet.
 linux-signed-image-3.11.0-13-generic depends on
linux-image-extra-3.11.0-13-generic (= 3.11.0-13.20); however:
  Package linux-image-extra-3.11.0-13-generic is not configured yet.

dpkg: error processing linux-signed-image-3.11.0-13-generic (--configure):
 dependency problems - leaving unconfigured
No apport report written because MaxReports is reached already
                                                              dpkg:
dependency problems prevent configuration of
linux-signed-image-3.11.0-14-generic:
 linux-signed-image-3.11.0-14-generic depends on
linux-image-3.11.0-14-generic (= 3.11.0-14.21); however:
  Package linux-image-3.11.0-14-generic is not configured yet.
 linux-signed-image-3.11.0-14-generic depends on
linux-image-extra-3.11.0-14-generic (= 3.11.0-14.21); however:
  Package linux-image-extra-3.11.0-14-generic is not configured yet.

dpkg: error processing linux-signed-image-3.11.0-14-generic (--configure):
 dependency problems - leaving unconfigured
No apport report written because MaxReports is reached already
                                                              Errors were
encountered while processing:
 linux-image-3.11.0-13-generic
 linux-image-3.11.0-14-generic
 linux-image-3.11.0-15-generic
 grub-efi-amd64
 grub-efi-amd64-signed
 linux-image-extra-3.11.0-15-generic
 linux-image-generic
 linux-generic
 linux-image-extra-3.11.0-13-generic
 linux-image-extra-3.11.0-14-generic
 linux-signed-image-3.11.0-15-generic
 linux-signed-image-generic
 linux-signed-generic
 linux-signed-image-3.11.0-13-generic
 linux-signed-image-3.11.0-14-generic
E: Sub-process /usr/bin/dpkg returned an error code (1)
purplefool@Purplefool:~$

On Fri, Jan 17, 2014 at 12:50 PM, Joseph Salisbury <
<email address hidden>> wrote:

> You may need to run the following:
>
> sudo apt-get install -f
> sudo apt-get clean
> sudo apt-get update
>
> Then re-install the package.
>
> If that does not resolve your issue, please mark the bug as "Confirmed"
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1270066
>
> Title:
> package linux-image-3.11.0-13-generic 3.11.0-13.20 failed to
> install/upgrade: run-parts: /etc/kernel/postinst.d/zz-update-grub
> exited with return code 2
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> this comes up every time i start ubuntu. have no idea what is
> happening, just that it is very consistent. have tried to stop
> certain packages from loading to see if they are the problem, but no
> change.
>
> Proble...

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1252012, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.