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Bug #1268297 reported by DrC
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-docs (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

1. By its very nature resolving #327770 might solve this too. I didn't find the How To.

2. Context - I am trying to install Google Earth. If that is not a supported process, and if you deliberately do not support the Google install, it would be nice to have a pointer somewhere to that sort of possibility.

3. I could not find it in the Ubuntu store. I finally found it (for Ubuntu 64bit) using Google search.

    It downloaded (Firefox) & after some long worrying silences (not good) & some prodding (even worse?) the Ubuntu installer said it was installing.

   Google said thankyou (web page)

4. I have done a warm restart because I could not find the application on my desktop. I still can't find it as a user.

5. If I sudo, find it and manage to launch it, it is not clear how I can create an icon of the application.

Ths bug report is explaining why I think the user guide will not meet the needs of a 'user' who would like to install Google Earth. A work-around would be very welcome but it is not the real point! There are generic gaps in the user guide which this specific problem exposes.

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubuntu-docs 12.04.6
ProcVersionSignature: Ubuntu 3.2.0-58.88-generic 3.2.53
Uname: Linux 3.2.0-58-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
Date: Sun Jan 12 12:51:50 2014
EcryptfsInUse: Yes
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-docs
UpgradeStatus: Upgraded to precise on 2013-10-01 (102 days ago)

Revision history for this message
DrC (drcowsley) wrote :
Revision history for this message
John Kim (kotux) wrote :

Hi, you have to understand that Google Earth is not found in Ubuntu's repositories. That requires you to go online, search for Google Earth, download the .deb, and install it from there. This situation also applies for Google Chrome. Although the application isn't found in the desktop, it should exist in your launcher.

Marking as invalid.

description: updated
Changed in ubuntu-docs (Ubuntu):
status: New → Invalid
Revision history for this message
Gunnar Hjalmarsson (gunnarhj) wrote :

Let me add to what John wrote that there is a page about Google Earth in the Ubuntu community help wiki:

https://help.ubuntu.com/community/GoogleEarth

And that's the proper place for it. The official desktop guide covers basically how you use the stuff that is shipped by default.

Revision history for this message
DrC (drcowsley) wrote :

OK - it's all installed now, but it was nothing l;ike as easy as it is for a Windows user & that's the problem that concerns me.

The fact that I can sudo and write console commands and pretty well know what I am doing isn't really the point.

Would it be possible for a failed search for an application to point a windows-level user at an explanation of how non-supported popular software such as Google Earth is dealt with?

Is there any way ythe console steps can be hidden from the user?

I leave you with the thoughts - which don't need a response. II'm sure you've heard them before - just count me as yet another respondent on that score.

Thanks for being there.

DrC

Revision history for this message
Gunnar Hjalmarsson (gunnarhj) wrote :

Your thoughts are well understood, DrC.

I suppose one possibility would be to make Google Earth available in the Canonical Partners repository in the same way as e.g. Skype. That way users would be able to install it through the Ubuntu Software Centre. Don't know the prerequisites for doing that, though.

@Steve: Is this possibly something you have considered?

Revision history for this message
DrC (drcowsley) wrote : Re: [Bug 1268297] Re: Topics not covered by help. (Improve this guide)

Thanks.

We can only do what we can do!

DrC

On Mon, 2014-02-17 at 00:30 +0000, Gunnar Hjalmarsson wrote:
> Your thoughts are well understood, DrC.
>
> I suppose one possibility would be to make Google Earth available in the
> Canonical Partners repository in the same way as e.g. Skype. That way
> users would be able to install it through the Ubuntu Software Centre.
> Don't know the prerequisites for doing that, though.
>
> @Steve: Is this possibly something you have considered?
>

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