10ec:5286 New RealTek SD card reader has no driver

[Alessio Gatti]

On my ASUS X551CA (model with FreeDOS, immediately replaced by a clean install of Ubuntu 12.04 64Bit) the SD card reader does not seem to access any SD card in any way.

WHen an SD card is introduced into the slot, there is no reaction by the system. USB Flash drives are OK (when introduced they're mounted and a new windows pops up, showing their content).

I did the test with two diferent SD cards, working OK on different PCs: a SANDisk SDHC32GB and a Kingston SD 2GB.

I also tried to boot the computer with the SD card already in the slot, but - again - no fun.

Please let me know if I can help further by adding info or running any additional test.

Thanks

Alessio

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-34-generic 3.8.0-34.49~precise1
ProcVersionSignature: Ubuntu 3.8.0-34.49~precise1-generic 3.8.13.12
Uname: Linux 3.8.0-34-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-34-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC270 Analog [ALC270 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sergio 1739 F.... pulseaudio
CRDA: Error: [Errno 2] File o directory non esistente
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e10000 irq 45'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0270,1043145d,00100100 HDA:80862806,80860101,00100000'
   Controls : 26
   Simple ctrls : 10
Date: Mon Jan 6 19:14:56 2014
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=7f6f4728-92bf-4414-8934-29febfed8c44
HotplugNewDevices:

HotplugNewMounts:

InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MachineType: ASUSTeK COMPUTER INC. X551CAP
MarkForUpload: True
ProcEnviron:
 LANGUAGE=it:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=6a3a3ea9-c5dd-405a-bb6d-b18c1a6cfec2 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-34-generic N/A
 linux-backports-modules-3.8.0-34-generic N/A
 linux-firmware 1.79.9
SourcePackage: linux-lts-raring
Symptom: storage
UdevMonitorLog:
 monitor will print the received events for:
 UDEV - the event which udev sends out after rule processing
UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/10/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X551CAP.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X551CAP
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX551CAP.203:bd09/10/2013:svnASUSTeKCOMPUTERINC.:pnX551CAP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551CAP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X551CAP
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Alessio Gatti (volperossa)]

I read from ASUS Laptop Download page that the card reader is a Realtek Multi-Card Reader Driver

Here the windows drivers should be found:
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=X551CA&hashedid=NjTBDAvwQa2EHvsG

[Alessio Gatti (volperossa)]

I've seen and tried to implement fix for bug 971876, but the supplied patch did not compile. I understand we have a similar one, but for a different driver or kernel, therefore I'm replicating same package assignment for this one.

[Phillip Susi (psusi)]

Alessio, a missing driver is not a bug in udisks.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue occur in a previous version of Ubuntu, or is this a new issue?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.13 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-rc7-trusty/

[Luis Henriques (henrix)]

Seems to be the same as bug #1250605 (same card 10ec:5286). Marking as duplicate.

[Alessio Gatti (volperossa)]

As you possibly saw Luis Enrique has marked my bug as duplicated with bug
#1250605 <https://bugs.launchpad.net/bugs/1250605>.

In any case, I've tried to do the test with the upsream kernel #13, and it
failed. I also got some worrying message during the dpkg of the kernel, but
it installed. And the SD reader did not work. I just wanted you to know and
I could not write it anymore in the bug, so this mail. Now I'm following up
the "new" bug, but apparently there aren't better news for me there (I
cannot compile OK, apparently). But Iìll keep trying.

Thank you SO MUCH for the great work you and your friends are doing!

Alex

On Thu, Jan 9, 2014 at 11:06 PM, Joseph Salisbury <
<email address hidden>> wrote:

> Did this issue occur in a previous version of Ubuntu, or is this a new
> issue?
>
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.13 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-rc7-trusty/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1266535
>
> Title:
> New RealTek SD card reader has no driver
>
> Status in “linux” package in Ubuntu:
> Confirmed
>
> Bug description:
> On my ASUS X551CA (model with FreeDOS, immediately replaced by a clean
> install of Ubuntu 12.04 64Bit) the SD card reader does not seem to
> access any SD card in any way.
>
> WHen an SD card is introduced into the slot, there is no reaction by
> the system. USB Flash drives are OK (when introduced they're mounted
> and a new windows pops up, showing their content).
>
> I did the test with two diferent SD cards, working OK on different
> PCs: a SANDisk SDHC32GB and a Kingston SD 2GB.
>
> I also tried to boot the computer with the SD card already in the
> slot, but - again - no fun.
>
> Please let me know if I can help further by adding info or running any
> additional test.
>
> Thanks
>
> Alessio
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: linux-image-3.8.0-34-generic 3.8.0-34.49~precise1
> ProcVersionSignature: Ubuntu 3.8.0-34.49~precise1-generic 3.8.13.12
> Uname: Linux 3.8.0-34-generic x86_64
> AlsaVersion: Advanced Linux Sound Architecture Driver Version
> k3.8.0-34-generic.
> ApportVersion: 2.0.1-0ubuntu17.6
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: PCH [HDA Intel PCH], device 0: ALC270 Analog [ALC270 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER ...