System freezes when Suspending or Hibernating (WIFI driver glitch?)

Bug #1266120 reported by Tyler Johnson
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Hello, My system freezes everytime I try to run #pm-suspend or #pm-hibernate. Generally, I am forced to perform a hard shutdown of my system to get it working again. However, if I remove my USB WI-FI adaptor before hand, all is well. I'm currently using a Netgear WNA 1100 (http://wikidevi.com/wiki/Netgear_WNA1100), which is connected to a USB 3.0 PCI Hub, A sebrent CP4-TU (which, I believe is a rebranded Fresco Logic FL1100 device, as I have to use FL1100 drivers on Windows), but have tried plugging the device directly into one of my computer's built-in ports with the same results.

I'm currently running Ubuntu 13.10, x64 desktop edition. I've tested this device using the 3.11.0-14, and the 3.11.0-15 kernels. Please let me know if there's any more information I can provide to help resolve this issue.

It may be worth noting that this bug might be related to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1251684

Tags: bot-comment
description: updated
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1266120/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
John Kim (kotux) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.

Please run the following command which will attach necessary information:

apport-collect BUGNUMBER
if you are using Karmic Koala (9.10) or newer, or

apport-collect -p linux-image-`uname -r` BUGNUMBER
if you are using Hardy Heron (8.04)

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are using an older release or cannot use apport please at least add the following information (pay attention to lspci's additional options):
First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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