[HP Pavilion 15] Wireless key is not working

Bug #1265110 reported by Po-Hsu Lin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Low
Unassigned

Bug Description

CID: 201307-13902 HP Pavilion 15

The wireless key is not working on this system

Steps:
1. Install 12.04.3 + update (3.8.0-34)
2. Press the wireless key to see if it can turn on/off the wireless connection

Expected result:
* Wireless key shold work properly

Actual result:
* Wireless key not responding, however, the wireless still can be disabled by using the NetworkManager

Debugging information:
"showkey" command - key press events were not detected
"xev" command - key press events were not detected
"acpi_listen" - key press events were not detected

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-34-generic 3.8.0-34.49~precise1
ProcVersionSignature: Ubuntu 3.8.0-34.49~precise1-generic 3.8.13.12
Uname: Linux 3.8.0-34-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-34-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: Generic_1 [HD-Audio Generic], device 0: ALC282 Analog [ALC282 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1764 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1764 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0xf0340000 irq 80'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100500'
   Controls : 7
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'Generic_1'/'HD-Audio Generic at 0xf0344000 irq 81'
   Mixer name : 'Realtek ALC282'
   Components : 'HDA:10ec0282,103c216f,00100003'
   Controls : 20
   Simple ctrls : 9
Date: Tue Dec 31 10:37:28 2013
HibernationDevice: RESUME=UUID=0653ac45-af83-4721-a85f-456bb73e61eb
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MachineType: Hewlett-Packard HP Pavilion g4 Notebook PC
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=16cb3b7b-0655-4a92-99e7-6c865bbe60fa ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-34-generic N/A
 linux-backports-modules-3.8.0-34-generic N/A
 linux-firmware 1.79.9
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux-lts-raring
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2013
dmi.bios.vendor: Insyde
dmi.bios.version: B.0C
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 216F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 31.0E
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrB.0C:bd07/12/2013:svnHewlett-Packard:pnHPPaviliong4NotebookPC:pvr088D120000005910000620100:rvnHewlett-Packard:rn216F:rvr31.0E:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g4 Notebook PC
dmi.product.version: 088D120000005910000620100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Also affects 201307-14029 HP Pavilion 14

Debugging information:
 "showkey" command - key press events were not detected
 "xev" command - key press events were not detected
 "acpi_listen" - key press events were not detected

tags: added: 201307-14029
Changed in linux-lts-raring (Ubuntu):
assignee: Anthony Wong (anthonywong) → nobody
Daniel Manrique (roadmr)
Changed in linux-lts-raring (Ubuntu):
importance: Undecided → Low
Revision history for this message
penalvch (penalvch) wrote :

Po-Hsu Lin, thank you for reporting this bug to Ubuntu. linux-lts-raring reached EOL on August 2014.
See the following documents for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases
https://wiki.ubuntu.com/Kernel/LTSEnablementStack

If this is still reproducible in a supported release, please execute the following in a terminal:
apport-collect 1265110

Otherwise, please mark this as Invalid.

affects: linux-lts-raring (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Verified on 3.13.0-65, wireless key works on 201307-13902 and 201307-14029

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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