filemanager connect to server crashes when using sftp

[Bjorn Madsen]

Connect to server from file manager by entering sftp://sftp.example.com results repeatedly in crash of filemanager on 13.10 frsh install in virtual box and on asusEEE

No harddisk faults detected.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: nautilus 1:3.8.2-0ubuntu2
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic i686
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: i386
Date: Tue Nov 26 09:19:37 2013
EcryptfsInUse: Yes
GsettingsChanges: b'org.gnome.nautilus.window-state' b'geometry' b"'840x550+182+189'"
InstallationDate: Installed on 2013-10-20 (36 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
MarkForUpload: True
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)

[Sebastien Bacher (seb128)]

Thank you for your bug report, could you install nautilus-dbg and use gdb to get a backtrace of the issue?

[Bjorn Madsen (bjorn-madsen)]

nautilus-dbg installed.
How do I provide you with the details you need? I'm a scientist. I need instructions :-)

[Sebastien Bacher (seb128)]

https://wiki.ubuntu.com/Backtrace should have the instructions you need! ;-)

[Sebastien Bacher (seb128)]

(in the case of nautilus, either use the "Already running programs" section of the wikipage, or exit nautilus with "nautilus -q")

[Bjorn Madsen (bjorn-madsen)]

Hi Sebastian - my apologies for the few days of delay.

[Bjorn Madsen (bjorn-madsen)]

...and here is the terminal dump.

[Bjorn Madsen (bjorn-madsen)]

...and finally a screenshot from when I attempted to unmount the sftp.

Just one more thing:
I don't know if it is a symptom (or it might be misleading), but it seems to work on lan, but crashes on wan. I know it is not router settings or similar as filezilla shows no problem in either case.

[Bjorn Madsen (bjorn-madsen)]

FYI: Error message given at "$ Nautilus restart"

[Sebastien Bacher (seb128)]

it seems like it should be fixed with that commit
https://git.gnome.org/browse/nautilus/commit/?id=c2a5e05231ea0743ef89e666c37a0a77534b9573

Could you try if that's the case?

[Bjorn Madsen (bjorn-madsen)]

Hi Sebastien,
Sorry for being in the blanks, but does that change propagate through
ubuntu updates automatically or do I need to do anything at my end?

On 2 December 2013 10:04, Sebastien Bacher <email address hidden> wrote:

> it seems like it should be fixed with that commit
>
> https://git.gnome.org/browse/nautilus/commit/?id=c2a5e05231ea0743ef89e666c37a0a77534b9573
>
> Could you try if that's the case?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1255025
>
> Title:
> filemanager connect to server crashes when using sftp
>
> Status in “nautilus” package in Ubuntu:
> Incomplete
>
> Bug description:
> Connect to server from file manager by entering
> sftp://sftp.example.com results repeatedly in crash of filemanager on
> 13.10 frsh install in virtual box and on asusEEE
>
> No harddisk faults detected.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 13.10
> Package: nautilus 1:3.8.2-0ubuntu2
> ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
> Uname: Linux 3.11.0-13-generic i686
> ApportVersion: 2.12.5-0ubuntu2.1
> Architecture: i386
> Date: Tue Nov 26 09:19:37 2013
> EcryptfsInUse: Yes
> GsettingsChanges: b'org.gnome.nautilus.window-state' b'geometry'
> b"'840x550+182+189'"
> InstallationDate: Installed on 2013-10-20 (36 days ago)
> InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386
> (20131016.1)
> MarkForUpload: True
> SourcePackage: nautilus
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1255025/+subscriptions
>

--
Bjorn Madsen
*Researcher Complex Systems Research*
Ph.: ([phone]
<email address hidden>

[Sebastien Bacher (seb128)]

Le 02/12/2013 11:57, Bjorn Madsen a écrit :
> Hi Sebastien,
> Sorry for being in the blanks, but does that change propagate through
> ubuntu updates automatically or do I need to do anything at my end?

Hey,

If you could test to confirm the fix it would be good. Otherwise it's
going to be in some update, but that might take a while if nobosy is
able to reproduce the issue/confirm the fix...

Cheers,
Sebastien Bacher

[Bjorn Madsen (bjorn-madsen)]

Hi
I'm a scientist working with supply chain, trucks, warehouses and
production lines. I have no clue what to do with a .c file.

To reproduce the error that I reported is easy:
1) open a free account at livedrive.com (takes <90 seconds)
2) get your username (mine was bjornmadsen)
3) open nautilus to connect to server.
4) enter ssh://sftp.livedrive.com
5) in the popup box enter username and passw (bjornmadsen, xxxxxxxxx)
6) Watch nautilus crash.

That is all that I did.

Kind regards,
Bjorn

On 2 December 2013 11:08, Sebastien Bacher <email address hidden> wrote:

> Le 02/12/2013 11:57, Bjorn Madsen a écrit :
> > Hi Sebastien,
> > Sorry for being in the blanks, but does that change propagate through
> > ubuntu updates automatically or do I need to do anything at my end?
>
> Hey,
>
> If you could test to confirm the fix it would be good. Otherwise it's
> going to be in some update, but that might take a while if nobosy is
> able to reproduce the issue/confirm the fix...
>
> Cheers,
> Sebastien Bacher
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1255025
>
> Title:
> filemanager connect to server crashes when using sftp
>
> Status in “nautilus” package in Ubuntu:
> Incomplete
>
> Bug description:
> Connect to server from file manager by entering
> sftp://sftp.example.com results repeatedly in crash of filemanager on
> 13.10 frsh install in virtual box and on asusEEE
>
> No harddisk faults detected.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 13.10
> Package: nautilus 1:3.8.2-0ubuntu2
> ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
> Uname: Linux 3.11.0-13-generic i686
> ApportVersion: 2.12.5-0ubuntu2.1
> Architecture: i386
> Date: Tue Nov 26 09:19:37 2013
> EcryptfsInUse: Yes
> GsettingsChanges: b'org.gnome.nautilus.window-state' b'geometry'
> b"'840x550+182+189'"
> InstallationDate: Installed on 2013-10-20 (36 days ago)
> InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386
> (20131016.1)
> MarkForUpload: True
> SourcePackage: nautilus
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1255025/+subscriptions
>

--
Bjorn Madsen
*Researcher Complex Systems Research*
Ph.: ([phone]
<email address hidden>

[Sebastien Bacher (seb128)]

ok, I've uploaded a test package to https://launchpad.net/~ubuntu-desktop/+archive/ppa/+packages

if you could install nautilus from there, restart it (nautilus -q) and try with that version?

[Bjorn Madsen (bjorn-madsen)]

yep. I'm looking at the launchpad site right now. What should I do from
here?

On 2 December 2013 12:37, Sebastien Bacher <email address hidden> wrote:

> ok, I've uploaded a test package to https://launchpad.net/~ubuntu-
> desktop/+archive/ppa/+packages
>
> if you could install nautilus from there, restart it (nautilus -q) and
> try with that version?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1255025
>
> Title:
> filemanager connect to server crashes when using sftp
>
> Status in “nautilus” package in Ubuntu:
> Incomplete
>
> Bug description:
> Connect to server from file manager by entering
> sftp://sftp.example.com results repeatedly in crash of filemanager on
> 13.10 frsh install in virtual box and on asusEEE
>
> No harddisk faults detected.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 13.10
> Package: nautilus 1:3.8.2-0ubuntu2
> ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
> Uname: Linux 3.11.0-13-generic i686
> ApportVersion: 2.12.5-0ubuntu2.1
> Architecture: i386
> Date: Tue Nov 26 09:19:37 2013
> EcryptfsInUse: Yes
> GsettingsChanges: b'org.gnome.nautilus.window-state' b'geometry'
> b"'840x550+182+189'"
> InstallationDate: Installed on 2013-10-20 (36 days ago)
> InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386
> (20131016.1)
> MarkForUpload: True
> SourcePackage: nautilus
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1255025/+subscriptions
>

--
Bjorn Madsen
*Researcher Complex Systems Research*
Ph.: ([phone]
<email address hidden>

[Sebastien Bacher (seb128)]

you just go to https://launchpad.net/~ubuntu-desktop/+archive/ppa and the instructions are written there

[Bjorn Madsen (bjorn-madsen)]

(...more brainpower available today...)
I've added the ppa and installed with sudo apt-get update; sudo apt-get upgrade -y --force-yes

I get the warning that libnautilus-extension1a nautilus-dbg nautilus-data nautilus are not authenticated, but it installs under the --force-y

[Bjorn Madsen (bjorn-madsen)]

... and terminal dump...

However though I managed to connect nautilus still crashed. The gdb dump gives you the whole overview.

[Sebastien Bacher (seb128)]

could you describe what happens exactly? the new stacktrace seems like a bookmark related error which is different

[Bjorn Madsen (bjorn-madsen)]

can you send an IRC stackexchange invitation to my launchpad email? Then I
can show you more...

On 3 December 2013 10:34, Sebastien Bacher <email address hidden> wrote:

> could you describe what happens exactly? the new stacktrace seems like a
> bookmark related error which is different
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1255025
>
> Title:
> filemanager connect to server crashes when using sftp
>
> Status in “nautilus” package in Ubuntu:
> Incomplete
>
> Bug description:
> Connect to server from file manager by entering
> sftp://sftp.example.com results repeatedly in crash of filemanager on
> 13.10 frsh install in virtual box and on asusEEE
>
> No harddisk faults detected.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 13.10
> Package: nautilus 1:3.8.2-0ubuntu2
> ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
> Uname: Linux 3.11.0-13-generic i686
> ApportVersion: 2.12.5-0ubuntu2.1
> Architecture: i386
> Date: Tue Nov 26 09:19:37 2013
> EcryptfsInUse: Yes
> GsettingsChanges: b'org.gnome.nautilus.window-state' b'geometry'
> b"'840x550+182+189'"
> InstallationDate: Installed on 2013-10-20 (36 days ago)
> InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386
> (20131016.1)
> MarkForUpload: True
> SourcePackage: nautilus
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1255025/+subscriptions
>

--
Bjorn Madsen
*Researcher Complex Systems Research*
Ph.: ([phone]
<email address hidden>

[Launchpad Janitor (janitor)]

[Expired for nautilus (Ubuntu) because there has been no activity for 60 days.]