Error communicating with Kobo Glo

[David J. Anderson]

When trying to send books to the Kobo Glo (version 2.10.0) with Calibre 1.12.0, (on OS x 10.90), I get "Error communicating with device" message every time. Here is the detailed message:

ERROR: Error: Error communicating with device

Failed to parse '1Q84' by 'Haruki Murakami' with error: '' (file:
calibre_plugins.kobotouch_extended.container, line: 120)

Traceback (most recent call last):
File "site-packages/calibre/gui2/device.py", line 85, in run
File "site-packages/calibre/gui2/device.py", line 561, in _upload_books
File "calibre_plugins.kobotouch_extended.device.driver", line 276, in upload_books
File "site-packages/calibre/devices/kobo/driver.py", line 1888, in upload_books
File "calibre_plugins.kobotouch_extended.device.driver", line 220, in _modify_epub
InvalidEPub: Failed to parse '1Q84' by 'Haruki Murakami' with error: '' (file: calibre_plugins.kobotouch_extended.container, line: 120)

I tried sending a book with the previous version (1.11) on a different computer, and it worked (although with a message about being unable to update the Kobo database because of the Kobo software version.)

The epub files do not have errors. I have validated them. And, it happens with all my books.

I have contacted Kovid, but he wanted me to send a bug report to you.

After sending the previous bug report to Kovid, I reinstalled Calibre 1.11, and everything works correctly. I am running the latest version of the Kobo Extended driver, 2.2.13.

Thanks for your help, and good luck.

[Joel Goguen (jgoguen)]

I need the book itself, you must mark the bug as Private before uploading a book, and I still want the calibre debug log. Please go read the README file at https://github.com/jgoguen/calibre-kobo-driver and read the section on reporting bugs to see exactly what is needed. These directions are also shown when you open a new bug.

[David J. Anderson (redjawriter)]

I figured out how to mark this private, so I'm now sending the book, which is attached. Here is the content of the Calibre debug file:

2013-11-23 08:57:56.482 calibre-debug[1210:507] CoreText performance note: Client called CTFontCreateWithName() using name "Optima" and got font with PostScript name "Optima-Regular". For best performance, only use PostScript names when calling this API.
2013-11-23 08:57:56.483 calibre-debug[1210:507] CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
2013-11-23 08:57:57.681 calibre-debug[1210:507] CoreText performance note: Client called CTFontCreateWithName() using name "Optima" and got font with PostScript name "Optima-Regular". For best performance, only use PostScript names when calling this API.
2013-11-23 08:57:59.548 calibre-debug[1210:507] CoreText performance note: Client called CTFontCreateWithName() using name "Optima" and got font with PostScript name "Optima-Regular". For best performance, only use PostScript names when calling this API.
2013-11-23 08:57:59.550 calibre-debug[1210:507] CoreText performance note: Client called CTFontCreateWithName() using name "Optima" and got font with PostScript name "Optima-Regular". For best performance, only use PostScript names when calling this API.
2013-11-23 08:57:59.721 calibre-debug[1210:507] CoreText performance note: Client called CTFontCreateWithName() using name "Optima" and got font with PostScript name "Optima-Regular". For best performance, only use PostScript names when calling this API.
2013-11-23 08:58:00.214 calibre-debug[1210:507] CoreText performance note: Client called CTFontCreateWithName() using name "Optima" and got font with PostScript name "Optima-Regular". For best performance, only use PostScript names when calling this API.
2013-11-23 08:58:00.215 calibre-debug[1210:507] CoreText performance note: Client called CTFontCreateWithName() using name "calibre Symbols" and got font with PostScript name "calibreSymbols". For best performance, only use PostScript names when calling this API.
2013-11-23 08:58:02.949 Calibre[1217:507] deliverNotificationWithTitle()
* Notification delivered.
calibre Debug log
calibre 1.12 isfrozen: True is64bit: True
Darwin-13.0.0-x86_64-i386-64bit Darwin ('64bit', '')
('Darwin', '13.0.0', 'Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64')
Python 2.7.5
OSX: ('10.9', ('', '', ''), 'x86_64')
Starting up...
DEBUG: 0.0 KoboUtilites::dialogs.py - loading translations
DEBUG: 0.0 KoboUtilites::action.py - loading translations
DEBUG: 2.0 No Kobo Touch, Glo or Mini appears to be connected
DEBUG: 2.0 rebuild_menus - self.supports_ratings=False
Job: 1 Get device information started
DeviceJob: 1 Get device information done, calling callback
DeviceJob: 1 Get device information callback returned
Job: 2 Get list of books on device started
DEBUG: 0.0 KoboTouch:books - oncard='None'
DEBUG: 0.0 KoboTouch:books - oncard='None', prefix='/Volumes/KOBOeReader/'
DEBUG: 0.0 Kobo device: Kobo Glo
DEBUG: 0.0 Version of driver: (2, 2, 13) Has kepubs: True
DEBUG: 0.0 Version of firmware: (2, 10, 0) Has kepubs: True
DEBUG: 0.0 F...

[Joel Goguen (jgoguen)]

For my own reference later, this is also seen with http://cthulhuchick.com/?dl_id=2

[Joel Goguen (jgoguen)]

This stack trace from the conversion plugin gives some better information:

Converti libro 1 di 1 (Hyperion)
Traceback (most recent call last):
  File "site-packages/calibre/customize/zipplugin.py", line 42, in get_resources
  File "lib/python2.7/zipfile.py", line 931, in read
  File "lib/python2.7/zipfile.py", line 957, in open
  File "lib/python2.7/zipfile.py", line 905, in getinfo
KeyError: "There is no item named u'translations/it.mo' in the archive"
Traceback (most recent call last):
  File "site-packages/calibre/customize/zipplugin.py", line 42, in get_resources
  File "lib/python2.7/zipfile.py", line 931, in read
  File "lib/python2.7/zipfile.py", line 957, in open
  File "lib/python2.7/zipfile.py", line 905, in getinfo
KeyError: "There is no item named u'translations/it.mo' in the archive"
Resolved conversion options
calibre version: 1.12.0
{'asciiize': False,
 'author_sort': None,
 'authors': None,
 'base_font_size': 0.0,
 'book_producer': None,
 'change_justification': u'original',
 'chapter': u"//*[((name()='h1' or name()='h2') and re:test(., '\\s*((chapter|book|section|part)\\s+)|((prolog|prologue|epilogue)(\\s+|$))', 'i')) or @class = 'chapter']",
 'chapter_mark': u'pagebreak',
 'comments': None,
 'cover': u'/var/folders/v1/3_pgkn4j2gd69w23q2_glvm40000gn/T/calibre_1.12.0_tmp_8GyoMq/PivoIe.jpeg',
 'debug_pipeline': None,
 'dehyphenate': True,
 'delete_blank_paragraphs': True,
 'disable_font_rescaling': False,
 'dont_split_on_page_breaks': False,
 'duplicate_links_in_toc': False,
 'embed_all_fonts': False,
 'embed_font_family': None,
 'enable_heuristics': False,
 'epub_flatten': False,
 'epub_inline_toc': False,
 'epub_toc_at_end': False,
 'expand_css': False,
 'extra_css': None,
 'extract_to': None,
 'filter_css': u'',
 'fix_indents': True,
 'flow_size': 260,
 'font_size_mapping': None,
 'format_scene_breaks': True,
 'html_unwrap_factor': 0.4,
 'input_encoding': None,
 'input_profile': <calibre.customize.profiles.InputProfile object at 0x10b567150>,
 'insert_blank_line': False,
 'insert_blank_line_size': 0.5,
 'insert_metadata': False,
 'isbn': None,
 'italicize_common_cases': True,
 'keep_ligatures': False,
 'kepub_clean_markup': True,
 'kepub_hyphenate': True,
 'kepub_replace_lang': True,
 'language': None,
 'level1_toc': None,
 'level2_toc': None,
 'level3_toc': None,
 'line_height': 0.0,
 'linearize_tables': False,
 'margin_bottom': 5.0,
 'margin_left': 5.0,
 'margin_right': 5.0,
 'margin_top': 5.0,
 'markup_chapter_headings': True,
 'max_toc_links': 50,
 'minimum_line_height': 120.0,
 'no_chapters_in_toc': False,
 'no_default_epub_cover': False,
 'no_inline_navbars': False,
 'no_svg_cover': False,
 'output_profile': <calibre.customize.profiles.KoboReaderOutput object at 0x10b5678d0>,
 'page_breaks_before': u"//*[name()='h1' or name()='h2']",
 'prefer_metadata_cover': False,
 'preserve_cover_aspect_ratio': False,
 'pretty_print': True,
 'pubdate': None,
 'publisher': None,
 'rating': None,
 'read_metadata_from_opf': u'/var/folders/v1/3_pgkn4j2gd69w23q2_glvm40000gn/T/calibre_1.12.0_tmp_8GyoMq/XNmthT.opf',
 'remove_fake_margins': True,
 'remove_first_image': False,
 'remove_paragraph_spacing': False,
 'remove_paragraph_spacing_i...

[Joel Goguen (jgoguen)]

This appears to be a bug in calibre. See https://github.com/kovidgoyal/calibre/pull/143

[Joel Goguen (jgoguen)]

The pull request has been merged. The next calibre release will fix this issue.