e1000e drive fails after suspend. Manual rmmod/insmod fixes it. Intel 82574L NIC.

Bug #1252158 reported by Bryce Nesbitt
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

After upgrade to 12.04 LTS, resume after suspend results in no networking.
Unchecking "enable networking" and rechecking does nothing.
ifup/ifdown do nothing.

Networking can be restored with:
# sudo rmmod e1000e
# sudo insmod /lib/modules/3.2.0-56-generic/kernel/drivers/net/ethernet/intel/e1000e/e1000e.ko

Often pulling the network cable, and replugging, triggers the same issue.

---
This is a server motherboard with dual Intel Corporation 82574L Gigabit Network Connection NICs.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-56-generic 3.2.0-56.86
ProcVersionSignature: Ubuntu 3.2.0-56.86-generic 3.2.51
Uname: Linux 3.2.0-56-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: bnesbitt 4529 F.... pulseaudio
 /dev/snd/controlC0: bnesbitt 4529 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbad8000 irq 57'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,15d9f380,00100202'
   Controls : 43
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xf9f7c000 irq 17'
   Mixer name : 'Nvidia GPU 14 HDMI/DP'
   Components : 'HDA:10de0014,10de0101,00100100'
   Controls : 24
   Simple ctrls : 4
Date: Sun Nov 17 22:33:06 2013
HibernationDevice: RESUME=UUID=86acb365-d5a4-4249-a28c-5ab4b694181b
MachineType: Supermicro X8SAX
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-56-generic root=UUID=8a67d411-9750-46e4-8a53-b2059e5a4eeb ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-56-generic N/A
 linux-backports-modules-3.2.0-56-generic N/A
 linux-firmware 1.79.7
RfKill:

SourcePackage: linux
UpgradeStatus: Upgraded to precise on 2013-11-11 (6 days ago)
dmi.bios.date: 09/17/10
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.0
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: X8SAX
dmi.board.vendor: Supermicro
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Supermicro
dmi.chassis.version: 1234567890
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.0:bd09/17/10:svnSupermicro:pnX8SAX:pvr1234567890:rvnSupermicro:rnX8SAX:rvr2.0:cvnSupermicro:ct3:cvr1234567890:
dmi.product.name: X8SAX
dmi.product.version: 1234567890
dmi.sys.vendor: Supermicro

Revision history for this message
Bryce Nesbitt (bryce2) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream stable kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.2 stable kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.2.52-precise/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.