8086:0be1 [Acer AOD270] Blackscreen after boot after splash sceen

Bug #1250298 reported by psil0cybin
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Current Operating System: Linux 3.2.0-56-generic-pae #86-Ubuntu SMP Wed Oct 23 17:51:27 UTC 2013 i686

00:02.0 VGA compatible controller: Intel Corporation Atom Processor D2xxx/N2xxx Integrated Graphics Controller (rev 09)

I get a blackscreen 50 percent of the time i boot into the new kernel, if i restart enough times I will eventually get in..I usually resort to using the previous kernel instead of rebooting 35 times to get into Ubuntu!

Only with the new kernel does this issue happen, every other kernel is fine..someone said intel is not supporting the new kernels...this is bad news for me...very bad.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-56-generic-pae 3.2.0-56.86
ProcVersionSignature: Ubuntu 3.2.0-55.85-generic-pae 3.2.51
Uname: Linux 3.2.0-55-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: psilocybin 2163 F.... xfce4-volumed
                      psilocybin 2179 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x46100000 irq 46'
   Mixer name : 'Realtek ALC269VB'
   Components : 'HDA:80862880,80860101,00100000 HDA:10ec0269,10250590,00100100'
   Controls : 27
   Simple ctrls : 13
Date: Mon Nov 11 22:43:06 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=b28be601-c685-4169-9709-da13638271a5
MachineType: Acer AOD270
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_CA:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcFB: 0 psbfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-55-generic-pae root=UUID=331d6d2c-2d1d-48e1-ad62-4e14993a393c ro quiet splash acpi_backlight=vendor acpi_osi=Linux acer_wmi.blacklist=yes mem=896mb
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-55-generic-pae N/A
 linux-backports-modules-3.2.0-55-generic-pae N/A
 linux-firmware 1.79.7
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
StagingDrivers: rts_pstor
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/05/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE01_CT
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.06:bd03/05/2012:svnAcer:pnAOD270:pvrV1.06:rvnAcer:rnJE01_CT:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: AOD270
dmi.product.version: V1.06
dmi.sys.vendor: Acer

Revision history for this message
psil0cybin (psil0cybin) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
psil0cybin (psil0cybin)
description: updated
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: blackscreen after boot after splash sceen

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-trusty/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: kernel-da-key
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
psil0cybin (psil0cybin) wrote :

I am going to give it a shot now...Thank you

Revision history for this message
psil0cybin (psil0cybin) wrote :

kernel-unable-to-test-upstream failed
does not work cannot find monitor boots into low graphic settings then goes into console
why does this happen? does intel not support new kernel upgrades?
What am i gong to do?
is it fine to use 3.2.0-55-generic-pae
for now

tags: added: kernel-unable-to-test-upstream
penalvch (penalvch)
summary: - blackscreen after boot after splash sceen
+ 8086:0be1 blackscreen after boot after splash sceen
tags: added: bios-outdated-v1.10
summary: - 8086:0be1 blackscreen after boot after splash sceen
+ 8086:0be1 [Acer AOD270] Blackscreen after boot after splash sceen
Revision history for this message
psil0cybin (psil0cybin) wrote :

Hey Christopher,
I went to the acer web site, and when I typed in my serial number it said Service was unavalible.
It looks like my laptop is not supported for the new Bios Update. Could you perhaps directly link me, because I cannot find it...This is my problem to begin with it looks like acer is not supporting my laptop anymore!

Revision history for this message
psil0cybin (psil0cybin) wrote :

Hey, I have updated the BIOS. The problem still persists, Any kernel other then 3.2.0-55-generic-pae
boots into low graphic settings, nothing works, does not actually boot, gives me option to reset graphic settings, or continue in low graphic settings that does not actually work..

I do not know what to do, do you have any other suggestions
I really would love to use new kernel updates, and keep my computer and system running linux incase any security breaches arise within the older kernels.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
penalvch (penalvch)
Changed in linux (Ubuntu):
status: Expired → Incomplete
Revision history for this message
psil0cybin (psil0cybin) wrote :

I am still having this bug with newer kernels, what can I do in order to activate it again?
Sorry for the delay!

Revision history for this message
psil0cybin (psil0cybin) wrote :

Christopher, here is the output

V1.10
07/23/2013

Revision history for this message
penalvch (penalvch) wrote :

psil0cybin, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, please just make a comment to this.

tags: added: latest-bios-v1.10
removed: bios-outdated-v1.10
tags: added: regression-release
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.