[Samsung NP900X3E-A01UK] Bluetooth no longer works since ubuntu 13.10

[Paul Mackinlay]

I have an avantalk bluetooth headset that worked with ubuntu 13.04. After upgrading to ubuntu 13.10 it no longer works.

The behaviour is erratic. When the headset is in pairing mode, it is sometimes detected other times it isn't. Once paired it is usually not possible to connect to it - it connected once and work ok until I rebooted.

In addition to this there are two bluetooth notification icons in the toolbar (I am using gnome classic) one of which is unresponsive. In the bluetooth settings when the headset is paired it isn't possible to turn it on.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: cmacki 2545 F.... pulseaudio
Date: Sat Nov 9 08:52:13 2013
HibernationDevice: RESUME=UUID=20acde3d-8950-4430-b1bf-41de108395ce
InstallationDate: Installed on 2013-07-20 (112 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X3E/900X4C/900X4D
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic.efi.signed root=UUID=a70b9e3c-e0a4-4841-b17f-90aad1ee6919 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-13-generic N/A
 linux-backports-modules-3.11.0-13-generic N/A
 linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-10-26 (13 days ago)
dmi.bios.date: 04/09/2013
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: P07ABK
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: NP900X3E-A01UK
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP07ABK:bd04/09/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X3E/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP900X3E-A01UK:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 900X3C/900X3D/900X3E/900X4C/900X4D
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Paul Mackinlay, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please just make a comment to this.

Also, could you please test the latest upstream kernel available (not the daily folder, but the one all the way at the bottom) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]