1814:3290 [HP ProBook 4540s Notebook PC] RT3290 driver keeps disconnecting.

[Graeme Pietersz]

Since I upgraded to Saucy my RT3290 wifi disconnects after a while and, cannot reconnect. Networks are visible but connecting fails.

Rebooting fixes it for a few minutes, then it disconnects again.

dmseg output:

[ 2712.692030] wlan0: direct probe to 1c:af:f7:6a:1f:5b (try 1/3)
[ 2712.895945] wlan0: direct probe to 1c:af:f7:6a:1f:5b (try 2/3)
[ 2713.100176] wlan0: direct probe to 1c:af:f7:6a:1f:5b (try 3/3)
[ 2713.304416] wlan0: authentication with 1c:af:f7:6a:1f:5b timed out
[ 2713.312581] ieee80211 phy0: rt2x00queue_write_tx_frame: Error - Arrived at non-free entry in the non-full queue 0
[ 2713.312581] Please file bug report to http://rt2x00.serialmonkey.com
[ 2713.448643] ieee80211 phy0: rt2x00queue_write_tx_frame: Error - Arrived at non-free entry in the non-full queue 0
[ 2713.448643] Please file bug report to http://rt2x00.serialmonkey.com
[ 2714.473932] ieee80211 phy0: rt2x00queue_write_tx_frame: Error - Arrived at non-free entry in the non-full queue 0
[ 2714.473932] Please file bug report to http://rt2x00.serialmonkey.com
[ 2719.187137] ieee80211 phy0: rt2x00queue_write_tx_frame: Error - Arrived at non-free entry in the non-full queue 0
[ 2719.187137] Please file bug report to http://rt2x00.serialmonkey.com
[ 2720.212474] ieee80211 phy0: rt2x00queue_write_tx_frame: Error - Arrived at non-free entry in the non-full queue 0
[ 2720.212474] Please file bug report to http://rt2x00.serialmonkey.com
[ 2722.214667] ieee80211 phy0: rt2x00queue_write_tx_frame: Error - Arrived at non-free entry in the non-full queue 0
[ 2722.214667] Please file bug report to http://rt2x00.serialmonkey.com
[ 2723.236836] wlan0: authenticate with 1c:af:f7:6a:1f:5b
[ 2723.243918] ieee80211 phy0: rt2x00queue_write_tx_frame: Error - Arrived at non-free entry in the non-full queue 0
[ 2723.243918] Please file bug report to http://rt2x00.serialmonkey.com
[ 2723.244032] wlan0: direct probe to 1c:af:f7:6a:1f:5b (try 1/3)
[ 2723.448094] wlan0: direct probe to 1c:af:f7:6a:1f:5b (try 2/3)
[ 2723.652289] wlan0: direct probe to 1c:af:f7:6a:1f:5b (try 3/3)
[ 2723.856508] wlan0: authentication with 1c:af:f7:6a:1f:5b timed out
[ 2723.872653] ieee80211 phy0: rt2x00queue_write_tx_frame: Error - Arrived at non-free entry in the non-full queue 0
[ 2723.872653] Please file bug report to http://rt2x00.serialmonkey.com
[ 2724.008668] ieee80211 phy0: rt2x00queue_write_tx_frame: Error - Arrived at non-free entry in the non-full queue 0
[ 2724.008668] Please file bug report to http://rt2x00.serialmonkey.com
[ 2725.033954] ieee80211 phy0: rt2x00queue_write_tx_frame: Error - Arrived at non-free entry in the non-full queue 0
[ 2725.033954] Please file bug report to http://rt2x00.serialmonkey.com
[ 2730.067660] ieee80211 phy0: rt2x00queue_write_tx_frame: Error - Arrived at non-free entry in the non-full queue 0
[ 2730.067660] Please file bug report to http://rt2x00.serialmonkey.com
[ 2731.092941] ieee80211 phy0: rt2x00queue_write_tx_frame: Error - Arrived at non-free entry in the non-full queue 0
[ 2731.092941] Please file bug report to http://rt2x00.serialmonkey.com
---
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: graeme 2157 F.... pulseaudio
DistroRelease: Ubuntu 13.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=2d107179-35e2-4b1f-8bdd-90a01132ec70
InstallationDate: Installed on 2013-05-17 (166 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Hewlett-Packard HP ProBook 4540s
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=ac74fd89-3445-4a6d-b91b-ae4987867afe ro quiet splash acpi_backlight=vendor vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-12-generic N/A
 linux-backports-modules-3.11.0-12-generic N/A
 linux-firmware 1.116
RfKill:
 9: phy9: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: saucy
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-26 (3 days ago)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/06/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68IRR Ver. F.32
dmi.board.name: 17F6
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 58.1D
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68IRRVer.F.32:bd11/06/2012:svnHewlett-Packard:pnHPProBook4540s:pvrA1018C1100:rvnHewlett-Packard:rn17F6:rvrKBCVersion58.1D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 4540s
dmi.product.version: A1018C1100
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1245819

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc7-saucy/

[Graeme Pietersz (fgpietersz)]

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[Graeme Pietersz (fgpietersz)]

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[Graeme Pietersz (fgpietersz)]

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[Graeme Pietersz (fgpietersz)]

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[Graeme Pietersz (fgpietersz)]

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[Graeme Pietersz (fgpietersz)]

Seems to work with 3.12 kernel, although I have not yet had it running very long. There have been no unexpected disconnects, and it reconnects after suspend (which previously required removing and reloading the module).

[Evan Derickson (derickson-e)]

Graeme, how long will your connection last before you get a disconnect? I may have the same bug; I'm getting anywhere from 30~90 minutes before losing connection. I will try the 3.12 kernel as well.

[Graeme Pietersz (fgpietersz)]

Evan, my disconnet time is much shorter.

I now have an issue that may or may not be related to the kernel upgrade: unity-panel-services takes 100% of a CPU after running for a few minutes.

[penalvch (penalvch)]

Graeme Pietersz, as per http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5229457&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4059%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#BIOS an update is available for your BIOS (F.43). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

[penalvch (penalvch)]

saljacky, please do not mark this report a duplicate of another or vice versa.

[Shomz (shomz)]

Testing on 3.12, so far, so good.

[Shomz (shomz)]

Ok, survived half a day on 3.12, with suspends, and had no issues with the WiFi!

[Graeme Pietersz (fgpietersz)]

As per earlier comment (#23) , works fine with 3.12 for me.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]