Bluetooth stopped working after upgrade to ubuntu 13.10

Bug #1244768 reported by Vladimir Ig
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

cat /proc/version_signature
Ubuntu 3.11.0-13.20-generic 3.11.6
----------------------------
dmesg | grep -i bluetooth
[ 2.214484] thinkpad_acpi: rfkill switch tpacpi_bluetooth_sw: radio is unblocked
[ 2.241367] Bluetooth: Core ver 2.16
[ 2.241383] Bluetooth: HCI device and connection manager initialized
[ 2.241390] Bluetooth: HCI socket layer initialized
[ 2.241392] Bluetooth: L2CAP socket layer initialized
[ 2.241397] Bluetooth: SCO socket layer initialized
[ 2.325165] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 2.325166] Bluetooth: BNEP filters: protocol multicast
[ 2.325172] Bluetooth: BNEP socket layer initialized
[ 2.336771] Bluetooth: RFCOMM TTY layer initialized
[ 2.336779] Bluetooth: RFCOMM socket layer initialized
[ 2.336780] Bluetooth: RFCOMM ver 1.11
[ 2.423106] Bluetooth: can't load firmware, may not work correctly
[ 1106.750498] Bluetooth: can't load firmware, may not work correctly
[ 1110.079697] Bluetooth: can't load firmware, may not work correctly
[ 1111.360045] Bluetooth: can't load firmware, may not work correctly
[ 1113.664919] Bluetooth: can't load firmware, may not work correctly
[ 1118.786717] Bluetooth: can't load firmware, may not work correctly
[ 1120.835455] Bluetooth: can't load firmware, may not work correctly
[ 1129.029982] Bluetooth: can't load firmware, may not work correctly
[ 1131.589729] Bluetooth: can't load firmware, may not work correctly
[ 1140.553215] Bluetooth: can't load firmware, may not work correctly
[ 1142.344158] Bluetooth: can't load firmware, may not work correctly
[ 1146.954210] Bluetooth: can't load firmware, may not work correctly
[ 1150.026402] Bluetooth: can't load firmware, may not work correctly
[ 1151.563511] Bluetooth: can't load firmware, may not work correctly
[ 1152.586974] Bluetooth: can't load firmware, may not work correctly
[ 1153.612224] Bluetooth: can't load firmware, may not work correctly
[ 1155.148246] Bluetooth: can't load firmware, may not work correctly
[ 9109.086486] Bluetooth: can't load firmware, may not work correctly
[ 9110.366899] Bluetooth: can't load firmware, may not work correctly
[ 9111.647188] Bluetooth: can't load firmware, may not work correctly
-----------------------------
Trying to switch on bluetooth in System settings/Bluetooth
sudo tail -f /var/log/syslog

Oct 25 12:23:29 th-t430 bluetoothd[526]: Endpoint registered: sender=:1.64 path=/MediaEndpoint/HFPAG
Oct 25 12:23:29 th-t430 bluetoothd[526]: Endpoint registered: sender=:1.64 path=/MediaEndpoint/HFPHS
Oct 25 12:23:29 th-t430 bluetoothd[526]: Endpoint registered: sender=:1.64 path=/MediaEndpoint/A2DPSource
Oct 25 12:23:29 th-t430 bluetoothd[526]: Endpoint registered: sender=:1.64 path=/MediaEndpoint/A2DPSink
Oct 25 12:23:29 th-t430 bluetoothd[526]: Unregister path: /org/bluez/526/hci0
Oct 25 12:23:29 th-t430 bluetoothd[526]: Endpoint unregistered: sender=:1.64 path=/MediaEndpoint/A2DPSink
Oct 25 12:23:29 th-t430 bluetoothd[526]: Endpoint unregistered: sender=:1.64 path=/MediaEndpoint/A2DPSource
Oct 25 12:23:29 th-t430 bluetoothd[526]: Endpoint unregistered: sender=:1.64 path=/MediaEndpoint/HFPAG
Oct 25 12:23:29 th-t430 bluetoothd[526]: Endpoint unregistered: sender=:1.64 path=/MediaEndpoint/HFPHS
Oct 25 12:23:29 th-t430 kernel: [ 9111.860295] usb 1-1.4: USB disconnect, device number 26
Oct 25 12:30:01 th-t430 kernel: [ 9503.584755] usb 1-1.4: new full-speed USB device number 27 using ehci-pci
Oct 25 12:30:01 th-t430 kernel: [ 9503.682257] usb 1-1.4: New USB device found, idVendor=0a5c, idProduct=21e6
Oct 25 12:30:01 th-t430 kernel: [ 9503.682265] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Oct 25 12:30:01 th-t430 kernel: [ 9503.682268] usb 1-1.4: Product: BCM20702A0
Oct 25 12:30:01 th-t430 kernel: [ 9503.682271] usb 1-1.4: Manufacturer: Broadcom Corp
Oct 25 12:30:01 th-t430 kernel: [ 9503.682274] usb 1-1.4: SerialNumber: 083E8EE5852F
Oct 25 12:30:01 th-t430 mtp-probe: checking bus 1, device 27: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4"
Oct 25 12:30:01 th-t430 kernel: [ 9503.685298] Bluetooth: can't load firmware, may not work correctly
Oct 25 12:30:01 th-t430 mtp-probe: bus: 1, device: 27 was not an MTP device
Oct 25 12:30:01 th-t430 bluetoothd[526]: Unknown command complete for opcode 19
Oct 25 12:30:01 th-t430 bluetoothd[526]: Endpoint registered: sender=:1.64 path=/MediaEndpoint/HFPAG
Oct 25 12:30:01 th-t430 bluetoothd[526]: Endpoint registered: sender=:1.64 path=/MediaEndpoint/HFPHS
Oct 25 12:30:01 th-t430 bluetoothd[526]: Endpoint registered: sender=:1.64 path=/MediaEndpoint/A2DPSource
Oct 25 12:30:01 th-t430 bluetoothd[526]: Endpoint registered: sender=:1.64 path=/MediaEndpoint/A2DPSink
Oct 25 12:30:01 th-t430 kernel: [ 9503.897784] usb 1-1.4: USB disconnect, device number 27
Oct 25 12:30:01 th-t430 bluetoothd[526]: Unregister path: /org/bluez/526/hci0
Oct 25 12:30:01 th-t430 bluetoothd[526]: Endpoint unregistered: sender=:1.64 path=/MediaEndpoint/A2DPSink
Oct 25 12:30:01 th-t430 bluetoothd[526]: Endpoint unregistered: sender=:1.64 path=/MediaEndpoint/A2DPSource
Oct 25 12:30:01 th-t430 bluetoothd[526]: Endpoint unregistered: sender=:1.64 path=/MediaEndpoint/HFPAG
Oct 25 12:30:01 th-t430 bluetoothd[526]: Endpoint unregistered: sender=:1.64 path=/MediaEndpoint/HFPHS
---------------------------
---
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: vladimir 2428 F.... pulseaudio
 /dev/snd/controlC0: vladimir 2428 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=3cd5ea84-b34e-4840-9836-9d1238b946e7
InstallationDate: Installed on 2013-10-24 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: LENOVO 2342CTO
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=871b069a-0a74-479b-a4fe-1ee29c1902b5 ro quiet splash
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-13-generic N/A
 linux-backports-modules-3.11.0-13-generic N/A
 linux-firmware 1.116
Tags: saucy
Uname: Linux 3.11.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 10/19/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G1ET73WW (2.09 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2342CTO
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro MBR TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG1ET73WW(2.09):bd10/19/2012:svnLENOVO:pn2342CTO:pvrThinkPadT430:rvnLENOVO:rn2342CTO:rvrWin8ProMBRTPG:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2342CTO
dmi.product.version: ThinkPad T430
dmi.sys.vendor: LENOVO

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected saucy
description: updated
Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : BootDmesg.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : CRDA.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : IwConfig.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : Lspci.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : Lsusb.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : ProcEnviron.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : ProcModules.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : PulseList.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : RfKill.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : UdevDb.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : UdevLog.txt

apport information

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote : WifiSyslog.txt

apport information

Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
tags: added: bios-outdated-2.57 needs-upstream-testing regression-release
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Does bluetooth start working again if you boot back into the previous kernel?

Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote :

Bios update to the version 2.57 fixed the problem.

Thank you.

sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
[sudo] password for vladimir:
G1ET97WW (2.57 )
09/04/2013

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
penalvch (penalvch)
Changed in linux (Ubuntu):
status: Fix Released → Invalid
Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote :
Download full text (3.6 KiB)

Happiness did not last for a long.

I have same issue again.

What information should I post?

cat /proc/version_signature
Ubuntu 3.11.0-15.22-generic 3.11.10
---------------
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
G1ET97WW (2.57 )
09/04/2013
--------------
dmesg | grep -i bluetooth
[ 2.032140] thinkpad_acpi: rfkill switch tpacpi_bluetooth_sw: radio is unblocked
-------------
Trying to switch on bluetooth in System settings/Bluetooth

sudo tail -f /var/log/syslog
Dec 9 11:04:35 th-t430 NetworkManager[765]: <info> (wlan0): DHCPv4 state changed renew -> renew
Dec 9 11:04:35 th-t430 NetworkManager[765]: <info> address 128.120.104.176
Dec 9 11:04:35 th-t430 NetworkManager[765]: <info> prefix 23 (255.255.254.0)
Dec 9 11:04:35 th-t430 NetworkManager[765]: <info> gateway 128.120.105.254
Dec 9 11:04:35 th-t430 NetworkManager[765]: <info> nameserver '169.237.250.250'
Dec 9 11:04:35 th-t430 NetworkManager[765]: <info> nameserver '169.237.1.250'
Dec 9 11:04:35 th-t430 NetworkManager[765]: <info> domain name 'ucdavis.edu'
Dec 9 11:04:35 th-t430 dbus[463]: [system] Activating service name='org.freedesktop.nm_dispatcher' (using servicehelper)
Dec 9 11:04:35 th-t430 dbus[463]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher'
Dec 9 11:09:01 th-t430 CRON[16311]: (root) CMD ( [ -x /usr/lib/php5/maxlifetime ] && [ -x /usr/lib/php5/sessionclean ] && [ -d /var/lib/php5 ] && /usr/lib/php5/sessionclean /var/lib/php5 $(/usr/lib/php5/maxlifetime))
Dec 9 11:09:55 th-t430 kernel: [152392.522929] usb 1-1.4: new full-speed USB device number 11 using ehci-pci
Dec 9 11:09:56 th-t430 kernel: [152392.619948] usb 1-1.4: New USB device found, idVendor=0a5c, idProduct=21e6
Dec 9 11:09:56 th-t430 kernel: [152392.619956] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 9 11:09:56 th-t430 kernel: [152392.619960] usb 1-1.4: Product: BCM20702A0
Dec 9 11:09:56 th-t430 kernel: [152392.619963] usb 1-1.4: Manufacturer: Broadcom Corp
Dec 9 11:09:56 th-t430 kernel: [152392.619966] usb 1-1.4: SerialNumber: 083E8EE5852F
Dec 9 11:09:56 th-t430 kernel: [152392.622081] Bluetooth: can't load firmware, may not work correctly
Dec 9 11:09:56 th-t430 mtp-probe: checking bus 1, device 11: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4"
Dec 9 11:09:56 th-t430 mtp-probe: bus: 1, device: 11 was not an MTP device
Dec 9 11:09:56 th-t430 bluetoothd[496]: Unknown command complete for opcode 19
Dec 9 11:09:56 th-t430 bluetoothd[496]: hci0: Set Powered (0x0005) failed: <unknown status> (0x12)
Dec 9 11:09:56 th-t430 bluetoothd[496]: Unregister path: /org/bluez/496/hci0
Dec 9 11:09:56 th-t430 kernel: [152392.837601] usb 1-1.4: USB disconnect, device number 11
[ 2.081428] Bluetooth: Core ver 2.16
[ 2.081445] Bluetooth: HCI device and connection manager initialized
[ 2.081452] Bluetooth: HCI socket layer initialized
[ 2.081454] Bluetooth: L2CAP socket layer initialized
[ 2.081457] Bluetooth: SCO socket layer initialized
[ 2.091669] Bluetooth: RFCOMM TTY layer initialized
[ 2.091682] Bluetooth: RFCOMM socket layer initialized
[ 2.091683] Bluetooth: RFCOMM ver 1.11
[ ...

Read more...

Changed in linux (Ubuntu):
status: Invalid → New
Revision history for this message
Brad Figg (brad-figg) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
tags: added: bios-outdated-2.59
removed: bios-outdated-2.57
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote :

sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
[sudo] password for vladimir:
G1ET99WW (2.59 )
11/13/2013

penalvch (penalvch)
tags: added: latest-bios-2.59
removed: bios-outdated-2.59
Revision history for this message
Vladimir Ig (iglovikov-gmail) wrote :

I've checked with linux-image-3.12.0-031200-generic_3.12.0-031200.201311031935_amd64.deb

Does not work.

tags: added: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.12.0
removed: needs-upstream-testing
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Vladimir lg, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please just make a comment to this.

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: needs-upstream-testing
removed: kernel-bug-exists-upstream
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.