Microsoft Natural Keyboard not recognized by drivers in kernel 3.2.0-54.82

[ppanon]

This worked fine with the previous kernel, 3.2.0-53.81, on the same hardware.

I have included a dmesg output of 3.2.0-54.82 showing the lack of detection of the keyboard. If it was possible to attach more than one file, I would also have included a dmesg output of successful MS Natural 4000 Keyboard detection during a 3.2.0-53.81 kernel boot.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-54-generic 3.2.0-54.82
ProcVersionSignature: Ubuntu 3.2.0-53.81-generic 3.2.50
Uname: Linux 3.2.0-53-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ppanon 3205 F.... pulseaudio
 /dev/snd/controlC0: ppanon 3205 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfdff4000 irq 16'
   Mixer name : 'Realtek ALC889'
   Components : 'HDA:10ec0889,1458a132,00100004'
   Controls : 47
   Simple ctrls : 23
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfddfc000 irq 45'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Tue Oct 8 22:12:23 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=0428dbea-4209-4d21-9e1f-e3e7895eba6f
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
IwConfig:
 lo no wireless extensions.

 eth1 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. GA-990FXA-UD3
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_CA:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-53-generic root=/dev/mapper/RaidVol1-LogRoot ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-53-generic N/A
 linux-backports-modules-3.2.0-53-generic N/A
 linux-firmware 1.79.6
RfKill:

SourcePackage: linux
UpgradeStatus: Upgraded to precise on 2012-04-28 (528 days ago)
WifiSyslog:

dmi.bios.date: 05/30/2012
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F8
dmi.board.name: GA-990FXA-UD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8:bd05/30/2012:svnGigabyteTechnologyCo.,Ltd.:pnGA-990FXA-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-990FXA-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-990FXA-UD3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[ppanon (ppanon)]

Ah, so the CurrentDmesg.txt produced by apport shows the correct detection under 3.2.0-53.81 since that's what needed to run for me to have a working keyboard to file the report. And the extra attachment at the top is an older dmesg output (gzipped) from last Sunday when I was trying to figure out what was going wrong while running with the newer 3.2.0-54.82 kernel.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

I started a kernel bisect betweenUbuntu-3.2.0-53.81 and Ubuntu-3.2.0-54.82. The kernel bisect will require testing of about 4 or so test kernels.

I built the first test kernel, up to the following commit:
fa08e2bd8fb9618d92c4fe44d405c10887b5bb88

The test kernel can be downloaded from:
http://kernel.ubuntu.com/~jsalisbury/lp1237204

Can you test that kernel and report back if it has the bug or not. I will build the next test kernel based on your test results.

Thanks in advance

[ppanon (ppanon)]

It looks like this bug was fixed upstream. Recent kernels don't have the problem.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu Precise) because there has been no activity for 60 days.]