Bug #1233631 “Changing Skin causes Mixxx to APPCRASH on Win” : Bugs : Mixxx

Revision history for this message

Daniel Schürmann (daschuer) wrote on 2013-10-01:

#1

Hi Bryan,

I think the Mixxx 1.7 problem is outdated.

Please give more details about your system and the way to reproduce the bug.
What is your OS, what is the current waveform setting, what are the skins you change from and to?

Thank you,

Daniel

Changed in mixxx:
status:	New → Incomplete

Revision history for this message

Bryan Sharpe (0-bryan) wrote on 2013-10-01: Re: [Bug 1233631] Re: Changing Skin causes Mixxx to hang

#2

Hi Daniel
( I'm not sure if I should use launchpad to reply, but if so I don't know
how)

My system is a Dell Vosto 1510 running Windows 7 Ultimate
It should be a relatively clean system
(I restored the system recently back to factory settings followed by Window
7 upgrade)

To reproduce to bug I use menu Options → Preferences → Interface → Skin
Any skin change causes the program to stop working.
I even created a copy of the Default Deer.. skin, renamed it MyDeer..
But when I went to change to it, same problem.
Winows reports Mixxx has stopped working with following details
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: mixxx.exe
  Application Version: 1.11.0.3862
  Application Timestamp: 518ada45
  Fault Module Name: ig4icd32.dll
  Fault Module Version: 8.14.10.1930
  Fault Module Timestamp: 4aba6fc2
  Exception Code: c0000005
  Exception Offset: 0029baa8
  OS Version: 6.1.7601.2.1.0.256.1
  Locale ID: 2057
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Hope this helps

Bryan

2013/10/1 Daniel Schürmann <email address hidden>

> Hi Bryan,
>
> I think the Mixxx 1.7 problem is outdated.
>
> Please give more details about your system and the way to reproduce the
> bug.
> What is your OS, what is the current waveform setting, what are the skins
> you change from and to?
>
> Thank you,
>
> Daniel
>
> ** Changed in: mixxx
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1233631
>
> Title:
> Changing Skin causes Mixxx to hang
>
> Status in Mixxx:
> Incomplete
>
> Bug description:
> Hello
> When changing Skin, the system hangs on my Dell Vostro. This does not
> happen on another PC I have.
>
> In the FAQ there is a known issue with Mobile Intel 4 Series chipset
> with I945/965 graphics driver ;
> I seem to have I965 Express Chipset Family driver ( but with latest
> driver version)
>
> The mixxx.log file last entry is "Debug [Main]: resize QSize(1014,
> 759)" , so it seems something to do with the QT libraries.
>
> The FAQ says
> This is fixed by upgrading your version of the Qt libraries on Linux or
> getting the latest Mixxx 1.7 package for Windows.
>
> As I have the latest MIXXX version 1.11.0 build r3862, is it necessary
> to try to upgrade QT; if so how ?
>
> Regards
> Bryan
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/mixxx/+bug/1233631/+subscriptions
>

Hi Daniel
( I'm not sure if I should use launchpad to reply, but if so I don't know
how)

My system is a Dell Vosto 1510 running Windows 7 Ultimate
It should be a relatively clean system
(I restored the system recently back to factory settings followed by Window
7 upgrade)

To reproduce to bug I use menu  Options  → Preferences → Interface → Skin
Any skin change causes the program to stop working.
I even created a copy of the Default Deer.. skin, renamed it MyDeer..
But when I went to change to it, same problem.
Winows reports Mixxx has stopped working with following details
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: mixxx.exe
  Application Version: 1.11.0.3862
  Application Timestamp: 518ada45
  Fault Module Name: ig4icd32.dll
  Fault Module Version: 8.14.10.1930
  Fault Module Timestamp: 4aba6fc2
  Exception Code: c0000005
  Exception Offset: 0029baa8
  OS Version: 6.1.7601.2.1.0.256.1
  Locale ID: 2057
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Hope this helps

Bryan

2013/10/1 Daniel Schürmann <1233631@bugs.launchpad.net>

> Hi Bryan,
>
> I think the Mixxx 1.7 problem is outdated.
>
> Please give more details about your system and the way to reproduce the
> bug.
> What is your OS, what is the current waveform setting, what are the skins
> you change from and to?
>
> Thank you,
>
> Daniel
>
> ** Changed in: mixxx
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1233631
>
> Title:
>   Changing Skin causes Mixxx to hang
>
> Status in Mixxx:
>   Incomplete
>
> Bug description:
>   Hello
>   When changing Skin, the system hangs on my Dell Vostro. This does not
> happen on another PC I have.
>
>   In the FAQ there is a known issue with Mobile Intel 4 Series chipset
> with I945/965 graphics driver ;
>   I seem to have I965 Express Chipset Family driver ( but with latest
> driver version)
>
>   The mixxx.log file last entry is "Debug [Main]: resize QSize(1014,
>   759)" , so it seems something to do with the QT libraries.
>
>   The FAQ says
>   This is fixed by upgrading your version of the Qt libraries on Linux or
> getting the latest Mixxx 1.7 package for Windows.
>
>   As I have the latest MIXXX version 1.11.0 build r3862, is it necessary
>   to try to upgrade QT; if so how ?
>
>   Regards
>   Bryan
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/mixxx/+bug/1233631/+subscriptions
>

Revision history for this message

Daniel Schürmann (daschuer) wrote on 2013-10-01: Re: Changing Skin causes Mixxx to hang

#3

Hi Bryan,

you did it right! Your mail was already published Launchpad.

I hope one windows expert can help here.

Here are my hints:
It looks like a graphics driver issue triggered by Mixxx.

ig4icd32.dll seem to be part of the Intel graphics driver.
Do you use a recent version of it?

Can you check if it is possible to reproduce the issue with waveforms = empty and spinnies disabled?

You also may try a recent development build to check if the issue is still there:
http://builds.mixxx.org/builds/trunk/ (Please backup you library folder %LOCALAPPDATA%\Mixxx first)

If you are able to build Mixxx on your system we may investigate this issue by a backtrace.

Kind regards,

Daniel

Changed in mixxx:
status:	Incomplete → Confirmed
summary:	- Changing Skin causes Mixxx to hang + Changing Skin causes Mixxx to APPCRASH on Win

Revision history for this message

Bryan Sharpe (0-bryan) wrote on 2013-10-01: Re: [Bug 1233631] Re: Changing Skin causes Mixxx to hang

#4

Hi Daniel

Yes, ig4icd32.dl seems to be part of the intel graphics driver, my system
reports version 8.14.10.1930
Going to the Intel support site, this is the latest driver.

I tried waveforms = empty and spinnies disabled in Mixxx, but same problem

I uninstalled mixxx 1.11 and installed
http://builds.mixxx.org/builds/trunk/mixxx-1.12.0-alpha-pre-master-git3513-x86.exe
But, sorry to say result was the same application stopped working

Building Mixx would be beyond my capabilities unless there is an "easy"
visual studio project file to help out.
My C++ programming is limited to "playing around"; ;-(
Although I did get some OpenCV stuff to run to my, amateur, satisfaction.

Bryan

2013/10/1 Daniel Schürmann <email address hidden>

> Hi Bryan,
>
> you did it right! Your mail was already published Launchpad.
>
> I hope one windows expert can help here.
>
> Here are my hints:
> It looks like a graphics driver issue triggered by Mixxx.
>
> ig4icd32.dll seem to be part of the Intel graphics driver.
> Do you use a recent version of it?
>
> Can you check if it is possible to reproduce the issue with waveforms =
> empty and spinnies disabled?
>
> You also may try a recent development build to check if the issue is still
> there:
> http://builds.mixxx.org/builds/trunk/ (Please backup you library folder
> %LOCALAPPDATA%\Mixxx first)
>
> If you are able to build Mixxx on your system we may investigate this
> issue by a backtrace.
>
> Kind regards,
>
> Daniel
>
>
>
>
>
>
>
> ** Changed in: mixxx
> Status: Incomplete => Confirmed
>
> ** Summary changed:
>
> - Changing Skin causes Mixxx to hang
> + Changing Skin causes Mixxx to APPCRASH on Win
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1233631
>
> Title:
> Changing Skin causes Mixxx to APPCRASH on Win
>
> Status in Mixxx:
> Confirmed
>
> Bug description:
> Hello
> When changing Skin, the system hangs on my Dell Vostro. This does not
> happen on another PC I have.
>
> In the FAQ there is a known issue with Mobile Intel 4 Series chipset
> with I945/965 graphics driver ;
> I seem to have I965 Express Chipset Family driver ( but with latest
> driver version)
>
> The mixxx.log file last entry is "Debug [Main]: resize QSize(1014,
> 759)" , so it seems something to do with the QT libraries.
>
> The FAQ says
> This is fixed by upgrading your version of the Qt libraries on Linux or
> getting the latest Mixxx 1.7 package for Windows.
>
> As I have the latest MIXXX version 1.11.0 build r3862, is it necessary
> to try to upgrade QT; if so how ?
>
> Regards
> Bryan
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/mixxx/+bug/1233631/+subscriptions
>

Hi Daniel

Yes, ig4icd32.dl seems to be part of the intel graphics driver, my system
reports version 8.14.10.1930
Going to the Intel support site, this is the latest driver.

I tried  waveforms = empty and spinnies disabled in Mixxx, but same problem

I uninstalled mixxx 1.11 and installed
http://builds.mixxx.org/builds/trunk/mixxx-1.12.0-alpha-pre-master-git3513-x86.exe
But, sorry to say result was the same application stopped working

Building Mixx would be beyond my capabilities unless there is an "easy"
visual studio project file to help out.
My C++ programming is limited to "playing around";  ;-(
Although I did get some OpenCV stuff to run to my, amateur, satisfaction.

Bryan

2013/10/1 Daniel Schürmann <1233631@bugs.launchpad.net>

> Hi Bryan,
>
> you did it right! Your mail was already published Launchpad.
>
> I hope one windows expert can help here.
>
> Here are my hints:
> It looks like a graphics driver issue triggered by Mixxx.
>
> ig4icd32.dll seem to be part of the Intel graphics driver.
> Do you use a recent version of it?
>
> Can you check if it is possible  to reproduce the issue with waveforms =
> empty and spinnies disabled?
>
> You also may try a recent development build to check if the issue is still
> there:
> http://builds.mixxx.org/builds/trunk/ (Please backup you library folder
> %LOCALAPPDATA%\Mixxx first)
>
> If you are able to build Mixxx on your system we may investigate this
> issue by a backtrace.
>
> Kind regards,
>
> Daniel
>
>
>
>
>
>
>
> ** Changed in: mixxx
>        Status: Incomplete => Confirmed
>
> ** Summary changed:
>
> - Changing Skin causes Mixxx to hang
> + Changing Skin causes Mixxx to APPCRASH on Win
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1233631
>
> Title:
>   Changing Skin causes Mixxx to APPCRASH on Win
>
> Status in Mixxx:
>   Confirmed
>
> Bug description:
>   Hello
>   When changing Skin, the system hangs on my Dell Vostro. This does not
> happen on another PC I have.
>
>   In the FAQ there is a known issue with Mobile Intel 4 Series chipset
> with I945/965 graphics driver ;
>   I seem to have I965 Express Chipset Family driver ( but with latest
> driver version)
>
>   The mixxx.log file last entry is "Debug [Main]: resize QSize(1014,
>   759)" , so it seems something to do with the QT libraries.
>
>   The FAQ says
>   This is fixed by upgrading your version of the Qt libraries on Linux or
> getting the latest Mixxx 1.7 package for Windows.
>
>   As I have the latest MIXXX version 1.11.0 build r3862, is it necessary
>   to try to upgrade QT; if so how ?
>
>   Regards
>   Bryan
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/mixxx/+bug/1233631/+subscriptions
>

Revision history for this message

Daniel Schürmann (daschuer) wrote on 2013-10-01:

#5

I have no experience in building Mixxx on Win.
@all: Who can help here?

Revision history for this message

Bryan Sharpe (0-bryan) wrote on 2013-10-05: Re: [Bug 1233631] Re: Changing Skin causes Mixxx to APPCRASH on Win

#6

MixxxBuild.txt Edit (9.0 KiB, text/plain; charset=US-ASCII; name="MixxxBuild.txt")

Hi

I found guide http://mixxx.org/wiki/doku.php/compiling_on_windows which I
tells me how to
*Build the 32-bit version using Microsoft Visual Studio Express*

So I again set my laptop back to factory settings + Windows 7 upgrade to
make sure everything is clean

I followed the guide , OK untill step 4

Get our pre-compiled dependencies "Checkout the dependencies repository
(and have it placed beside your “mixxx” directory) from the
winlib-msvc10-x86-static
branch.

I couldn't see how to do this with GIT, so after much hunting around, used
Bazaar.

But when I trisd to run step 5c, Scons terminated with errors
scons: Building targets ...
protoc -Isrc --cpp_out=win32_build src\proto\skin.proto
'protoc' is not recognized as an internal or external command,
operable program or batch file.
scons: *** [win32_build\proto\skin.pb.cc] Error 1
scons: building terminated because of errors.

I have included the whole scons process in the attached file

Hope someone can help

Bryan

2013/10/1 Daniel Schürmann <email address hidden>

> I have no experience in building Mixxx on Win.
> @all: Who can help here?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1233631
>
> Title:
> Changing Skin causes Mixxx to APPCRASH on Win
>
> Status in Mixxx:
> Confirmed
>
> Bug description:
> Hello
> When changing Skin, the system hangs on my Dell Vostro. This does not
> happen on another PC I have.
>
> In the FAQ there is a known issue with Mobile Intel 4 Series chipset
> with I945/965 graphics driver ;
> I seem to have I965 Express Chipset Family driver ( but with latest
> driver version)
>
> The mixxx.log file last entry is "Debug [Main]: resize QSize(1014,
> 759)" , so it seems something to do with the QT libraries.
>
> The FAQ says
> This is fixed by upgrading your version of the Qt libraries on Linux or
> getting the latest Mixxx 1.7 package for Windows.
>
> As I have the latest MIXXX version 1.11.0 build r3862, is it necessary
> to try to upgrade QT; if so how ?
>
> Regards
> Bryan
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/mixxx/+bug/1233631/+subscriptions
>

Hi

I found guide http://mixxx.org/wiki/doku.php/compiling_on_windows which I
tells me how to
*Build the 32-bit version using Microsoft Visual Studio Express*

So I again set my laptop back to factory settings + Windows 7 upgrade to
make sure everything is clean

I followed the guide , OK untill step 4

Get our pre-compiled dependencies "Checkout the dependencies repository
(and have it placed beside your “mixxx” directory) from the
winlib-msvc10-x86-static
branch.

I couldn't see how to do this with GIT, so after much hunting around, used
Bazaar.

But when I trisd to run step 5c, Scons terminated with errors
scons: Building targets ...
protoc -Isrc --cpp_out=win32_build src\proto\skin.proto
'protoc' is not recognized as an internal or external command,
operable program or batch file.
scons: *** [win32_build\proto\skin.pb.cc] Error 1
scons: building terminated because of errors.

I have included the whole scons process in the attached file

Hope someone can help

Bryan

2013/10/1 Daniel Schürmann <1233631@bugs.launchpad.net>

> I have no experience in building Mixxx on Win.
> @all: Who can help here?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1233631
>
> Title:
>   Changing Skin causes Mixxx to APPCRASH on Win
>
> Status in Mixxx:
>   Confirmed
>
> Bug description:
>   Hello
>   When changing Skin, the system hangs on my Dell Vostro. This does not
> happen on another PC I have.
>
>   In the FAQ there is a known issue with Mobile Intel 4 Series chipset
> with I945/965 graphics driver ;
>   I seem to have I965 Express Chipset Family driver ( but with latest
> driver version)
>
>   The mixxx.log file last entry is "Debug [Main]: resize QSize(1014,
>   759)" , so it seems something to do with the QT libraries.
>
>   The FAQ says
>   This is fixed by upgrading your version of the Qt libraries on Linux or
> getting the latest Mixxx 1.7 package for Windows.
>
>   As I have the latest MIXXX version 1.11.0 build r3862, is it necessary
>   to try to upgrade QT; if so how ?
>
>   Regards
>   Bryan
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/mixxx/+bug/1233631/+subscriptions
>

Revision history for this message

Bryan Sharpe (0-bryan) wrote on 2013-10-07:

#7

Hi
You can close this bug.

My system has a Dell OEM installation over which I have installed Windows 7
I had a disk problem and reinstalled Windows 7 ( wiping out the OEM
partition)

Whether the bug is related to the OEM installation or a corrupt disk bit ;
I don't know,
but the problem no longer exists.

I'll keep trying to install compilable Mixxx for windows on my machine as I
have invested
a considerable ti;e on this already.

Regards

bryan

2013/10/5 Bryan Sharpe <email address hidden>

> Hi
>
> I found guide http://mixxx.org/wiki/doku.php/compiling_on_windows which I
> tells me how to
> *Build the 32-bit version using Microsoft Visual Studio Express*
>
> So I again set my laptop back to factory settings + Windows 7 upgrade to
> make sure everything is clean
>
> I followed the guide , OK untill step 4
>
> Get our pre-compiled dependencies "Checkout the dependencies repository
> (and have it placed beside your “mixxx” directory) from the winlib-msvc10-x86-static
> branch.
>
> I couldn't see how to do this with GIT, so after much hunting around, used
> Bazaar.
>
> But when I trisd to run step 5c, Scons terminated with errors
> scons: Building targets ...
> protoc -Isrc --cpp_out=win32_build src\proto\skin.proto
> 'protoc' is not recognized as an internal or external command,
> operable program or batch file.
> scons: *** [win32_build\proto\skin.pb.cc] Error 1
> scons: building terminated because of errors.
>
> I have included the whole scons process in the attached file
>
> Hope someone can help
>
> Bryan
>
>
>
>
>
>
>
>
> 2013/10/1 Daniel Schürmann <email address hidden>
>
>> I have no experience in building Mixxx on Win.
>> @all: Who can help here?
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1233631
>>
>> Title:
>> Changing Skin causes Mixxx to APPCRASH on Win
>>
>> Status in Mixxx:
>> Confirmed
>>
>> Bug description:
>> Hello
>> When changing Skin, the system hangs on my Dell Vostro. This does not
>> happen on another PC I have.
>>
>> In the FAQ there is a known issue with Mobile Intel 4 Series chipset
>> with I945/965 graphics driver ;
>> I seem to have I965 Express Chipset Family driver ( but with latest
>> driver version)
>>
>> The mixxx.log file last entry is "Debug [Main]: resize QSize(1014,
>> 759)" , so it seems something to do with the QT libraries.
>>
>> The FAQ says
>> This is fixed by upgrading your version of the Qt libraries on Linux or
>> getting the latest Mixxx 1.7 package for Windows.
>>
>> As I have the latest MIXXX version 1.11.0 build r3862, is it necessary
>> to try to upgrade QT; if so how ?
>>
>> Regards
>> Bryan
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/mixxx/+bug/1233631/+subscriptions
>>
>
>

Hi
You can close this bug.

My system has a Dell OEM installation over which I have installed Windows 7
I had a disk problem and reinstalled Windows 7 ( wiping out the OEM
partition)

Whether the bug is related to the OEM installation or a corrupt disk bit ;
I don't know,
but the problem no longer exists.

I'll keep trying to install compilable Mixxx for windows on my machine as I
have invested
a considerable ti;e on this already.

Regards

bryan

2013/10/5 Bryan Sharpe <bryan@sharpe.fr>

> Hi
>
> I found guide http://mixxx.org/wiki/doku.php/compiling_on_windows which I
> tells me how to
> *Build the 32-bit version using Microsoft Visual Studio Express*
>
> So I again set my laptop back to factory settings + Windows 7 upgrade to
> make sure everything is clean
>
> I followed the guide , OK untill step 4
>
> Get our pre-compiled dependencies "Checkout the dependencies repository
> (and have it placed beside your “mixxx” directory) from the winlib-msvc10-x86-static
> branch.
>
> I couldn't see how to do this with GIT, so after much hunting around, used
> Bazaar.
>
> But when I trisd to run step 5c, Scons terminated with errors
> scons: Building targets ...
> protoc -Isrc --cpp_out=win32_build src\proto\skin.proto
> 'protoc' is not recognized as an internal or external command,
> operable program or batch file.
> scons: *** [win32_build\proto\skin.pb.cc] Error 1
> scons: building terminated because of errors.
>
> I have included the whole scons process in the attached file
>
> Hope someone can help
>
> Bryan
>
>
>
>
>
>
>
>
> 2013/10/1 Daniel Schürmann <1233631@bugs.launchpad.net>
>
>> I have no experience in building Mixxx on Win.
>> @all: Who can help here?
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1233631
>>
>> Title:
>>   Changing Skin causes Mixxx to APPCRASH on Win
>>
>> Status in Mixxx:
>>   Confirmed
>>
>> Bug description:
>>   Hello
>>   When changing Skin, the system hangs on my Dell Vostro. This does not
>> happen on another PC I have.
>>
>>   In the FAQ there is a known issue with Mobile Intel 4 Series chipset
>> with I945/965 graphics driver ;
>>   I seem to have I965 Express Chipset Family driver ( but with latest
>> driver version)
>>
>>   The mixxx.log file last entry is "Debug [Main]: resize QSize(1014,
>>   759)" , so it seems something to do with the QT libraries.
>>
>>   The FAQ says
>>   This is fixed by upgrading your version of the Qt libraries on Linux or
>> getting the latest Mixxx 1.7 package for Windows.
>>
>>   As I have the latest MIXXX version 1.11.0 build r3862, is it necessary
>>   to try to upgrade QT; if so how ?
>>
>>   Regards
>>   Bryan
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/mixxx/+bug/1233631/+subscriptions
>>
>
>

Daniel Schürmann (daschuer) on 2013-10-07

Changed in mixxx:
status:	Confirmed → Won't Fix

Revision history for this message

Swiftb0y (swiftb0y) wrote on 2022-10-08:

#8

Mixxx now uses GitHub for bug tracking. This bug has been migrated to:
https://github.com/mixxxdj/mixxx/issues/7183

lock status:

Metadata changes locked and limited to project staff

Mixxx

Changing Skin causes Mixxx to APPCRASH on Win

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