LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.

Bug #123282 reported by reberhar
16
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Fix Released
Medium
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

Our server is mail.jaars.org

for ID we have to use our whole email address.

e.g. <email address hidden>

The domain is NOT mail.jaars.org. The domain is sil.org.

We use SSL. Authentification is DN. Port 636.

Evolution never asks for a password but simply says the server is spelled wrong or not available.

Our whole organization of 7000 can't use this feature with Evolution because of this problem.

Roy Eberhardt - <email address hidden>

Tags: ldap
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug.What version of Ubuntu do you use? Could you try getting a debug log as described on http://www.gnome.org/projects/evolution/bugs.shtml?

Changed in evolution:
assignee: nobody → desktop-bugs
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
reberhar (roy-eberhardt) wrote : RE: [Bug 123282] Re: LDAP fails. Says it can't find the server,but the server is

Hi Sebastien,

I am using Ubuntu Feisty Fawn. However LDAP hasn't worked on any of the
Ubuntu versions we use.

I will get you a bug log first chance.

Roy Eberhardt

>From: Sebastien Bacher <email address hidden>
>Reply-To: Bug 123282 <email address hidden>
>To: <email address hidden>
>Subject: [Bug 123282] Re: LDAP fails. Says it can't find the server,but the
>server is there and spelled correctly. Works in Windows.Problem is probably
>with the authentifiaction.
>Date: Sun, 01 Jul 2007 11:04:10 -0000
>
>Thank you for your bug.What version of Ubuntu do you use? Could you try
>getting a debug log as described on
>http://www.gnome.org/projects/evolution/bugs.shtml?
>
>** Changed in: evolution (Ubuntu)
> Importance: Undecided => Medium
> Assignee: (unassigned) => Ubuntu Desktop Bugs
> Status: New => Incomplete
>
>--
>LDAP fails. Says it can't find the server, but the server is there and
>spelled correctly. Works in Windows. Problem is probably with the
>authentifiaction.
>https://bugs.launchpad.net/bugs/123282
>You received this bug notification because you are a direct subscriber
>of the bug.

_________________________________________________________________
http://newlivehotmail.com

Revision history for this message
reberhar (roy-eberhardt) wrote :

Did you get this?

>From: reberhar <email address hidden>
>Reply-To: Bug 123282 <email address hidden>
>To: <email address hidden>
>Subject: RE: [Bug 123282] Re: LDAP fails. Says it can't find the server,but
>the server is
>Date: Wed, 04 Jul 2007 04:05:37 -0000
>
>Hi Sebastien,
>
>I am using Ubuntu Feisty Fawn. However LDAP hasn't worked on any of the
>Ubuntu versions we use.
>
>I will get you a bug log first chance.
>
>Roy Eberhardt
>
>
> >From: Sebastien Bacher <email address hidden>
> >Reply-To: Bug 123282 <email address hidden>
> >To: <email address hidden>
> >Subject: [Bug 123282] Re: LDAP fails. Says it can't find the server,but
>the
> >server is there and spelled correctly. Works in Windows.Problem is
>probably
> >with the authentifiaction.
> >Date: Sun, 01 Jul 2007 11:04:10 -0000
> >
> >Thank you for your bug.What version of Ubuntu do you use? Could you try
> >getting a debug log as described on
> >http://www.gnome.org/projects/evolution/bugs.shtml?
> >
> >** Changed in: evolution (Ubuntu)
> > Importance: Undecided => Medium
> > Assignee: (unassigned) => Ubuntu Desktop Bugs
> > Status: New => Incomplete
> >
> >--
> >LDAP fails. Says it can't find the server, but the server is there and
> >spelled correctly. Works in Windows. Problem is probably with the
> >authentifiaction.
> >https://bugs.launchpad.net/bugs/123282
> >You received this bug notification because you are a direct subscriber
> >of the bug.
>
>_________________________________________________________________
>http://newlivehotmail.com
>
>--
>LDAP fails. Says it can't find the server, but the server is there and
>spelled correctly. Works in Windows. Problem is probably with the
>authentifiaction.
>https://bugs.launchpad.net/bugs/123282
>You received this bug notification because you are a direct subscriber
>of the bug.

_________________________________________________________________
http://imagine-windowslive.com/hotmail/?locale=en-us&ocid=TXT_TAGHM_migration_HM_mini_pcmag_0507

Revision history for this message
reberhar (roy-eberhardt) wrote :

Here is the Log File

description: updated
Revision history for this message
reberhar (roy-eberhardt) wrote : Here is the log file.
Download full text (314.4 KiB)

CalDAV Eplugin starting up ...

(evolution-2.10:7430): evolution-mail-WARNING **: ignored this junk plugin: not enabled or we have already loaded one

(evolution-2.10:7430): e-utils-WARNING **: Plugin 'Spamassassin junk plugin' failed to load hook 'org.gnome.evolution.mail.junk:1.0'
** (evolution-2.10:7430): DEBUG: mailto URL command: evolution %s
** (evolution-2.10:7430): DEBUG: mailto URL program: evolution
libnm_glib_nm_state_cb: dbus returned an error.
  (org.freedesktop.DBus.Error.ServiceUnknown) The name org.freedesktop.NetworkManager was not provided by any .service files
Thread b66fa6c0 >
CamelStore('mbox:/home/julie/.evolution/mail/local'):get_folder('Inbox', 1) = 0x823af00
< b66fa6c0 >
Thread b66fa6c0 >
CamelStore('mbox:/home/julie/.evolution/mail/local'):get_folder('Drafts', 1) = 0x823b1d8
< b66fa6c0 >
Thread b66fa6c0 >
CamelStore('mbox:/home/julie/.evolution/mail/local'):get_folder('Outbox', 1) = 0x823b170
< b66fa6c0 >
Thread b66fa6c0 >
CamelStore('mbox:/home/julie/.evolution/mail/local'):get_folder('Sent', 1) = 0x823b108
< b66fa6c0 >
Thread b66fa6c0 >
CamelStore('mbox:/home/julie/.evolution/mail/local'):get_folder('Inbox', 1) = 0x823af00
< b66fa6c0 >
Thread b428cb90 >
Get folder info(0x8312fe8:vfolder:/home/julie/.evolution/mail/vfolder, '<null>') =
  uri: vfolder:/home/julie/.evolution/mail/vfolder#UNMATCHED
  full_name: UNMATCHED
  flags: 0000006a
< b428cb90 >
Thread b66fa6c0 >
CamelStore('mbox:/home/julie/.evolution/mail/local'):get_folder('.#evolution/Trash', 0) = 0x863f500
< b66fa6c0 >
Thread b66fa6c0 >
CamelStore('mbox:/home/julie/.evolution/mail/local'):get_folder('.#evolution/Junk', 0) = 0x863f768
< b66fa6c0 >
Thread b428cb90 >
Get folder info(0x823a738:mbox:/home/julie/.evolution/mail/local, '<null>') =
  uri: mbox:/home/julie/.evolution/mail/local#Unsent%20Messages
  full_name: Unsent Messages
  flags: 00000008
  uri: mbox:/home/julie/.evolution/mail/local#Outbox
  full_name: Outbox
  flags: 00000008
  uri: mbox:/home/julie/.evolution/mail/local#Drafts
  full_name: Drafts
  flags: 00000008
  uri: mbox:/home/julie/.evolution/mail/local#Sent
  full_name: Sent
  flags: 00000008
  uri: mbox:/home/julie/.evolution/mail/local#Inbox
  full_name: Inbox
  flags: 00000008
  uri: mbox:/home/julie/.evolution/mail/local#Outlook%20Express%20Mail
  full_name: Outlook Express Mail
  flags: 00000004
    uri: mbox:/home/julie/.evolution/mail/local#Outlook%20Express%20Mail/Inbox
    full_name: Outlook Express Mail/Inbox
    flags: 00000004
      uri: mbox:/home/julie/.evolution/mail/local#Outlook%20Express%20Mail/Inbox/Christmas%202006%20plans
      full_name: Outlook Express Mail/Inbox/Christmas 2006 plans
      flags: 00000008
      uri: mbox:/home/julie/.evolution/mail/local#Outlook%20Express%20Mail/Inbox/Eberhardts'%20Edition
      full_name: Outlook Express Mail/Inbox/Eberhardts' Edition
      flags: 00000004
        uri: mbox:/home/julie/.evolution/mail/local#Outlook%20Express%20Mail/Inbox/Eberhardts'%20Edition/25%20years%20in%20Mexico!1
        full_name: Outlook Express Mail/Inbox/Eberhardts' Edition/25 years in Mexico!1
        flags: 00000008
        uri: mbox:/home/julie/.evolution/mail/local#Outlook%20Express%20Mail/Inbox/Eber...

description: updated
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for the log

Changed in evolution:
status: Incomplete → New
Revision history for this message
reberhar (roy-eberhardt) wrote : RE: [Bug 123282] Re: LDAP fails. Says it can't find the server,but the server is

You are welcome. Thanks for working on the bug!

>From: Sebastien Bacher <email address hidden>
>Reply-To: Bug 123282 <email address hidden>
>To: <email address hidden>
>Subject: [Bug 123282] Re: LDAP fails. Says it can't find the server,but the
>server is there and spelled correctly. Works in Windows.Problem is probably
>with the authentifiaction.
>Date: Fri, 27 Jul 2007 15:49:23 -0000
>
>Thank you for the log
>
>** Changed in: evolution (Ubuntu)
> Status: Incomplete => New
>
>--
>LDAP fails. Says it can't find the server, but the server is there and
>spelled correctly. Works in Windows. Problem is probably with the
>authentifiaction.
>https://bugs.launchpad.net/bugs/123282
>You received this bug notification because you are a direct subscriber
>of the bug.

_________________________________________________________________
http://newlivehotmail.com

Revision history for this message
Adam Barbary (home-adambarbary) wrote :

LDAP was causing me heaps of problems, but the Bug is not specific to Ubuntu. It appears that a plugin in Evolution (installed by default) is at fault. It is highly likely that your LDAP settings are fine, you just need to disable the Exchange Operations plugin. To do this, click Edit, then Plugins, and then unmark the Exchange Operations plugin. Exit, and restart Evolution.

Cheers,

Joe Bloggs

Revision history for this message
reberhar (roy-eberhardt) wrote : RE: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled

Hi Joe,

Thanks for the tip. However, I still have the same problem.
My problem must be different from yours.

Roy Eberhardt

> From: <email address hidden>
> To: <email address hidden>
> Date: Tue, 23 Oct 2007 09:05:29 +0000
> Subject: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.
>
> LDAP was causing me heaps of problems, but the Bug is not specific to
> Ubuntu. It appears that a plugin in Evolution (installed by default) is
> at fault. It is highly likely that your LDAP settings are fine, you just
> need to disable the Exchange Operations plugin. To do this, click Edit,
> then Plugins, and then unmark the Exchange Operations plugin. Exit, and
> restart Evolution.
>
> Cheers,
>
> Joe Bloggs
>
> --
> LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.
> https://bugs.launchpad.net/bugs/123282
> You received this bug notification because you are a direct subscriber
> of the bug.

_________________________________________________________________
Peek-a-boo FREE Tricks & Treats for You!
http://www.reallivemoms.com?ocid=TXT_TAGHM&loc=us

Revision history for this message
Rahul Jain (rahulthewall3000) wrote :

I can just say that I have the same problem. The disabling of the exchange operations plugin does not help.

Rahul Jain

Revision history for this message
reberhar (roy-eberhardt) wrote :

Thank-you!

> From: <email address hidden>
> To: <email address hidden>
> Date: Wed, 7 Nov 2007 12:13:57 +0000
> Subject: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.
>
> I can just say that I have the same problem. The disabling of the
> exchange operations plugin does not help.
>
> Rahul Jain
>
> --
> LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.
> https://bugs.launchpad.net/bugs/123282
> You received this bug notification because you are a direct subscriber
> of the bug.

_________________________________________________________________
Boo! Scare away worms, viruses and so much more! Try Windows Live OneCare!
http://onecare.live.com/standard/en-us/purchase/trial.aspx?s_cid=wl_hotmailnews

Revision history for this message
JohnK (john-kendrick) wrote :

Has there been any progress on this problem?
I am trying to connect to a scheduleworld LDAP server.
server: ldap.scheduleworld.com
Port: 389
No encryption
Using distinguished name
Login: uid=xxxxx,dc=scheduleworld,dc=com

If I try to find search bases on the details tab, I get Failed to Authenticate
I get no prompt for my password. So the message is not surprising.
I have removed the exchange add in.

I can access the database using ldapsearch
 ldapsearch -H ldap://ldap.scheduleworld.com:389/ -D "uid=xxxx,dc=scheduleworld,dc=com" -vvv -x -W -L -b "uid=xxxx,dc=scheduleworld,dc=com" -s one

If I run the data server and evolution from the console I see the following.
 evolution
impl_GNOME_Evolution_Addressbook_BookFactory_getBook
 + ldap://ldap.scheduleworld.com:389/??one?
in server_log_handler
libebookbackend-Message: libldap vendor/version: OpenLDAP 2.00.407
in server_log_handler
libebookbackend-Message: library extensions present:
in server_log_handler
libebookbackend-Message: X_OPENLDAP
in server_log_handler
libebookbackend-Message: THREAD_SAFE
in server_log_handler
libebookbackend-Message: X_OPENLDAP_THREAD_SAFE
 => 0x63c980
impl_GNOME_Evolution_Addressbook_Book_open (0x63c980)
in server_log_handler

(evolution-data-server-2.22:16866): libebookbackend-WARNING **: Invalid credentials while connecting (ldap_error 0x31)
impl_GNOME_Evolution_Addressbook_BookFactory_getBook
 + file:///home/jkendric/.evolution/addressbook/local/system
 => 0x648920
impl_GNOME_Evolution_Addressbook_Book_open (0x648920)

(evolution-data-server-2.22:16866): libedata-book-WARNING **: impl_GNOME_Evolution_Addressbook_Book_getBookView ((contains "x-evolution-any-field" ""))

e_data_book_respond_get_book_view
book_view file uref

Revision history for this message
Adam Barbary (home-adambarbary) wrote : Re: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.

John, have you tried disabling the exchange plugin from the main menu
of Evolution. I found this was the problem on my install.

Cheers,

Adam
On 05/06/2008, at 8:07 PM, JohnK wrote:

> Has there been any progress on this problem?
> I am trying to connect to a scheduleworld LDAP server.
> server: ldap.scheduleworld.com
> Port: 389
> No encryption
> Using distinguished name
> Login: uid=xxxxx,dc=scheduleworld,dc=com
>
> If I try to find search bases on the details tab, I get Failed to
> Authenticate
> I get no prompt for my password. So the message is not surprising.
> I have removed the exchange add in.
>
>
> I can access the database using ldapsearch
> ldapsearch -H ldap://ldap.scheduleworld.com:389/ -D
> "uid=xxxx,dc=scheduleworld,dc=com" -vvv -x -W -L -b
> "uid=xxxx,dc=scheduleworld,dc=com" -s one
>
> If I run the data server and evolution from the console I see the
> following.
> evolution
> impl_GNOME_Evolution_Addressbook_BookFactory_getBook
> + ldap://ldap.scheduleworld.com:389/??one?
> in server_log_handler
> libebookbackend-Message: libldap vendor/version: OpenLDAP 2.00.407
> in server_log_handler
> libebookbackend-Message: library extensions present:
> in server_log_handler
> libebookbackend-Message: X_OPENLDAP
> in server_log_handler
> libebookbackend-Message: THREAD_SAFE
> in server_log_handler
> libebookbackend-Message: X_OPENLDAP_THREAD_SAFE
> => 0x63c980
> impl_GNOME_Evolution_Addressbook_Book_open (0x63c980)
> in server_log_handler
>
> (evolution-data-server-2.22:16866): libebookbackend-WARNING **:
> Invalid credentials while connecting (ldap_error 0x31)
> impl_GNOME_Evolution_Addressbook_BookFactory_getBook
> + file:///home/jkendric/.evolution/addressbook/local/system
> => 0x648920
> impl_GNOME_Evolution_Addressbook_Book_open (0x648920)
>
> (evolution-data-server-2.22:16866): libedata-book-WARNING **:
> impl_GNOME_Evolution_Addressbook_Book_getBookView ((contains "x
> -evolution-any-field" ""))
>
> e_data_book_respond_get_book_view
> book_view file uref
>
> --
> LDAP fails. Says it can't find the server, but the server is there
> and spelled correctly. Works in Windows. Problem is probably with
> the authentifiaction.
> https://bugs.launchpad.net/bugs/123282
> You received this bug notification because you are a direct subscriber
> of the bug.

Revision history for this message
reberhar (roy-eberhardt) wrote : RE: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled
  • unnamed Edit (4.0 KiB, text/html; charset="iso-8859-1")
Download full text (3.2 KiB)

Yes

> From: <email address hidden>
> To: <email address hidden>
> Date: Thu, 5 Jun 2008 10:20:57 +0000
> Subject: Re: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.
>
> John, have you tried disabling the exchange plugin from the main menu
> of Evolution. I found this was the problem on my install.
>
> Cheers,
>
> Adam
> On 05/06/2008, at 8:07 PM, JohnK wrote:
>
> > Has there been any progress on this problem?
> > I am trying to connect to a scheduleworld LDAP server.
> > server: ldap.scheduleworld.com
> > Port: 389
> > No encryption
> > Using distinguished name
> > Login: uid=xxxxx,dc=scheduleworld,dc=com
> >
> > If I try to find search bases on the details tab, I get Failed to
> > Authenticate
> > I get no prompt for my password. So the message is not surprising.
> > I have removed the exchange add in.
> >
> >
> > I can access the database using ldapsearch
> > ldapsearch -H ldap://ldap.scheduleworld.com:389/ -D
> > "uid=xxxx,dc=scheduleworld,dc=com" -vvv -x -W -L -b
> > "uid=xxxx,dc=scheduleworld,dc=com" -s one
> >
> > If I run the data server and evolution from the console I see the
> > following.
> > evolution
> > impl_GNOME_Evolution_Addressbook_BookFactory_getBook
> > + ldap://ldap.scheduleworld.com:389/??one?
> > in server_log_handler
> > libebookbackend-Message: libldap vendor/version: OpenLDAP 2.00.407
> > in server_log_handler
> > libebookbackend-Message: library extensions present:
> > in server_log_handler
> > libebookbackend-Message: X_OPENLDAP
> > in server_log_handler
> > libebookbackend-Message: THREAD_SAFE
> > in server_log_handler
> > libebookbackend-Message: X_OPENLDAP_THREAD_SAFE
> > => 0x63c980
> > impl_GNOME_Evolution_Addressbook_Book_open (0x63c980)
> > in server_log_handler
> >
> > (evolution-data-server-2.22:16866): libebookbackend-WARNING **:
> > Invalid credentials while connecting (ldap_error 0x31)
> > impl_GNOME_Evolution_Addressbook_BookFactory_getBook
> > + file:///home/jkendric/.evolution/addressbook/local/system
> > => 0x648920
> > impl_GNOME_Evolution_Addressbook_Book_open (0x648920)
> >
> > (evolution-data-server-2.22:16866): libedata-book-WARNING **:
> > impl_GNOME_Evolution_Addressbook_Book_getBookView ((contains "x
> > -evolution-any-field" ""))
> >
> > e_data_book_respond_get_book_view
> > book_view file uref
> >
> > --
> > LDAP fails. Says it can't find the server, but the server is there
> > and spelled correctly. Works in Windows. Problem is probably with
> > the authentifiaction.
> > https://bugs.launchpad.net/bugs/123282
> > You received this bug notification because you are a direct subscriber
> > of the bug.
>
> --
> LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.
> https://bugs.launchpad.net/bugs/123282
> You received this bug notification because you are a direct subscriber
> of the bug.

_________________________________________________________________
Enjoy 5 GB of free, password-protected online storage.
http://www.windowslive.com/skydriv...

Read more...

Revision history for this message
reberhar (roy-eberhardt) wrote :
  • unnamed Edit (3.1 KiB, text/html; charset="Windows-1252")

I have moved to Thunderbird.

> From: <email address hidden>
> To: <email address hidden>
> Date: Thu, 5 Jun 2008 10:07:34 +0000
> Subject: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.
>
> Has there been any progress on this problem?
> I am trying to connect to a scheduleworld LDAP server.
> server: ldap.scheduleworld.com
> Port: 389
> No encryption
> Using distinguished name
> Login: uid=xxxxx,dc=scheduleworld,dc=com
>
> If I try to find search bases on the details tab, I get Failed to Authenticate
> I get no prompt for my password. So the message is not surprising.
> I have removed the exchange add in.
>
>
> I can access the database using ldapsearch
> ldapsearch -H ldap://ldap.scheduleworld.com:389/ -D "uid=xxxx,dc=scheduleworld,dc=com" -vvv -x -W -L -b "uid=xxxx,dc=scheduleworld,dc=com" -s one
>
> If I run the data server and evolution from the console I see the following.
> evolution
> impl_GNOME_Evolution_Addressbook_BookFactory_getBook
> + ldap://ldap.scheduleworld.com:389/??one?
> in server_log_handler
> libebookbackend-Message: libldap vendor/version: OpenLDAP 2.00.407
> in server_log_handler
> libebookbackend-Message: library extensions present:
> in server_log_handler
> libebookbackend-Message: X_OPENLDAP
> in server_log_handler
> libebookbackend-Message: THREAD_SAFE
> in server_log_handler
> libebookbackend-Message: X_OPENLDAP_THREAD_SAFE
> => 0x63c980
> impl_GNOME_Evolution_Addressbook_Book_open (0x63c980)
> in server_log_handler
>
> (evolution-data-server-2.22:16866): libebookbackend-WARNING **: Invalid credentials while connecting (ldap_error 0x31)
> impl_GNOME_Evolution_Addressbook_BookFactory_getBook
> + file:///home/jkendric/.evolution/addressbook/local/system
> => 0x648920
> impl_GNOME_Evolution_Addressbook_Book_open (0x648920)
>
> (evolution-data-server-2.22:16866): libedata-book-WARNING **:
> impl_GNOME_Evolution_Addressbook_Book_getBookView ((contains "x
> -evolution-any-field" ""))
>
> e_data_book_respond_get_book_view
> book_view file uref
>
> --
> LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.
> https://bugs.launchpad.net/bugs/123282
> You received this bug notification because you are a direct subscriber
> of the bug.

_________________________________________________________________
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Revision history for this message
captive (salvo-schifani) wrote :

Same here, on hardy.

Revision history for this message
Tobias Strauß (tocomo) wrote :

I can confirm the the bug descriptions, but not the exchange plugin depedencies.

Revision history for this message
Julius Roberts (hooliowobbits) wrote :

"I can confirm the the bug descriptions, but not the exchange plugin depedencies."

Ditto. Is it reasonable for me to expect some kind of timely resolution? :)

Revision history for this message
Arno Teigseth (arno-teigseth) wrote :

Remember that sometimes DNS is not properly setup. In my organization the computer dept has a mixed setup of resolving IP addresses via DNS and via SMB/NETBIOS/WINS or something samba-related.

I had this exact problem until I tried to ping the address book server from my linux machine, telling me it couldn't be found. From a windows machine it was found. One of the internal webservers are "set up" the same way - only "windows-IP-resolution" works, not DNS.

Solutions:
a) Setting up samba and make it resolve addresses for you might help the situation. If this works it's probably "best" because it mimics whatever windows does, and in my case the computer department mostly think windowsy.

b) or, you could add the address book server IP address to /etc/hosts, like I did and it works like a charm. If you go to Evolution Prefecences, the exchange account and under Receiving options find global catalog server name to be nooslse002.sonnico.local, you need to find out the IP address of that server. I just ran " ping nooslse002.sonnico.local " on a windows machine. Now add that address to your /etc/hosts file:

127.0.0.1 localhost
32.8.8.70 nooslse002 nooslse002.sonnico.local

Bob should now be your uncle. He was in my case; I didn't get the "LDAP authentication failed" and when I composed a new message, the lookup effectively worked. This will break when computer department changes the IP of the global addressbook server. They probably won't, but we're aware of Murphy's law.

To developers: Maybe something could be done already in the settings window, like to see if the server can be contacted at all?

Revision history for this message
Julius Roberts (hooliowobbits) wrote : Re: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.

> I had this exact problem until I tried to ping the address book server
> from my linux machine, telling me it couldn't be found. From a windows
> machine it was found. One of the internal webservers are "set up" the
> same way - only "windows-IP-resolution" works, not DNS.

Unfortunately that is not the case in my instance; DNS is fine and
there are no issues with name resolution. The server
(intranet.wilderness.org.au) exists and indeed i can access websites
running on the same server from my linux machine with no worries at
all.

from my windows machine:
c:\windows\ping -n 2 intranet.wilderness.org.au
Pinging intranet.wilderness.org.au [10.10.1.3] with 32 bytes of data:
Reply from 10.10.1.3: bytes=32 time<1ms TTL=64
Reply from 10.10.1.3: bytes=32 time<1ms TTL=64
Ping statistics for 10.10.1.3:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

from my linux machine:
juliusr@Oriole:/media$ ping -c 2 intranet.wilderness.org.au
PING intranet.wilderness.org.au (10.10.1.3) 56(84) bytes of data.
64 bytes from 10.10.1.3: icmp_seq=1 ttl=64 time=0.262 ms
64 bytes from 10.10.1.3: icmp_seq=2 ttl=64 time=0.310 ms
--- intranet.wilderness.org.au ping statistics ---
2 packets transmitted, 2 received, 0% packet loss, time 5057ms
rtt min/avg/max/mdev = 0.262/0.286/0.310/0.024 ms

The issue i am having is that i am not getting prompted for
authentication to the LDAP server.

--
Kind regards, Jules

"..There comes a time when the operation of the machine becomes so
odious, makes you so sick at heart, that you can't take part, you can't
even passively take part; and you've got to put your bodies upon the
gears and upon the wheels, upon all the apparatus, and you've got to
make it stop, And you've got to indicate to the people who run it, the
people who own it, that unless you're free the machine will be prevented
from working at all.." - Mario Savio (1964)

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Intrepid Ibex. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your help.

Changed in evolution:
status: New → Incomplete
Revision history for this message
Julius Roberts (hooliowobbits) wrote :

Hi mate, it's rather unfortunate, but at this particular time our LDAP
contact directory is broken, so i can't test the new evolution. I am
happy to do so when that other issue is resolved, but i cannot at this
stage say when that might be.

kind regards, Jules

2008/10/21 Pedro Villavicencio <email address hidden>:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. The issue that you reported is one that should be
> reproducible with the live environment of the Desktop CD of the
> development release - Intrepid Ibex. It would help us greatly if you
> could test with it so we can work on getting it fixed in the next
> release of Ubuntu. You can find out more about the development release
> at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your
> help.
>
> ** Changed in: evolution (Ubuntu)
> Status: New => Incomplete

Revision history for this message
reberhar (roy-eberhardt) wrote : RE: [Bug 123282] I'll give it a try. Roy Eberhardt

> From: <email address hidden>> To: <email address hidden>> Date: Mon, 27 Oct 2008 23:00:22 +0000> Subject: Re: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.>> Hi mate, it's rather unfortunate, but at this particular time our LDAP> contact directory is broken, so i can't test the new evolution. I am> happy to do so when that other issue is resolved, but i cannot at this> stage say when that might be.>> kind regards, Jules>> 2008/10/21 Pedro Villavicencio :>> Thank you for taking the time to report this bug and helping to make>> Ubuntu better. The issue that you reported is one that should be>> reproducible with the live environment of the Desktop CD of the>> development release - Intrepid Ibex. It would help us greatly if you>> could test with it so we can work on getting it fixed in the next>> release of Ubuntu. You can find out more about the development release>> at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your>> help.>>>> ** Changed in: evolution (Ubuntu)>> Status: New => Incomplete>> --> LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.> https://bugs.launchpad.net/bugs/123282> You received this bug notification because you are a direct subscriber> of the bug.
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Revision history for this message
reberhar (roy-eberhardt) wrote : RE: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.

I'll take a shot at it.

Roy Eberhardt> From: <email address hidden>> To: <email address hidden>> Date: Mon, 27 Oct 2008 23:00:22 +0000> Subject: Re: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.> > Hi mate, it's rather unfortunate, but at this particular time our LDAP> contact directory is broken, so i can't test the new evolution. I am> happy to do so when that other issue is resolved, but i cannot at this> stage say when that might be.> > kind regards, Jules> > 2008/10/21 Pedro Villavicencio <email address hidden>:> > Thank you for taking the time to report this bug and helping to make> > Ubuntu better. The issue that you reported is one that should be> > reproducible with the live environment of the Desktop CD of the> > development release - Intrepid Ibex. It would help us greatly if you> > could test with it so we can work on getting it fixed in the next> > release of Ubuntu. You can find out more about the development release> > at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your> > help.> >> > ** Changed in: evolution (Ubuntu)> > Status: New => Incomplete> > -- > LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.> https://bugs.launchpad.net/bugs/123282> You received this bug notification because you are a direct subscriber> of the bug.
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Revision history for this message
Julius Roberts (hooliowobbits) wrote : Re: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.

Okay, looks like evolution (2.24.1) is in the clear. We have had a
close look at our LDAP server and the problem we were having lies
there; *not* with evolution. Having resolved the LDAP server issues,
LDAP name lookup in evolution is now running fine. Thanks for your
help and sorry to have led you astray.

Kind regards, Jules

2008/10/28 Julius Roberts <email address hidden>:
> Hi mate, it's rather unfortunate, but at this particular time our LDAP
> contact directory is broken, so i can't test the new evolution. I am
> happy to do so when that other issue is resolved, but i cannot at this
> stage say when that might be.
>
> kind regards, Jules
>
> 2008/10/21 Pedro Villavicencio <email address hidden>:
>> Thank you for taking the time to report this bug and helping to make
>> Ubuntu better. The issue that you reported is one that should be
>> reproducible with the live environment of the Desktop CD of the
>> development release - Intrepid Ibex. It would help us greatly if you
>> could test with it so we can work on getting it fixed in the next
>> release of Ubuntu. You can find out more about the development release
>> at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your
>> help.
>>
>> ** Changed in: evolution (Ubuntu)
>> Status: New => Incomplete
>

--
Kind regards, Jules

"..There comes a time when the operation of the machine becomes so
odious, makes you so sick at heart, that you can't take part, you
can't even passively take part; and you've got to put your bodies upon
the gears and upon the wheels, upon all the apparatus, and you've got
to make it stop, And you've got to indicate to the people who run it,
the people who own it, that unless you're free the machine will be
prevented from working at all.." - Mario Savio (1964)

Revision history for this message
reberhar (roy-eberhardt) wrote : RE: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.

I had no luck. It did ask for the password unlike before, but after that it claimed varous things, like no TLS, which I wasn't using. I was using SSL It claimed an authentication error. It never allowed me to enter the password a second time. I tried various ways of logging in.

I have tried on the live 32 bit CD and my currently installed 64 bit 8.10.

I have no control over the LDAP server.

Roy

> From: <email address hidden>
> To: <email address hidden>
> Date: Mon, 17 Nov 2008 23:16:40 +0000
> Subject: Re: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.
>
> Okay, looks like evolution (2.24.1) is in the clear. We have had a
> close look at our LDAP server and the problem we were having lies
> there; *not* with evolution. Having resolved the LDAP server issues,
> LDAP name lookup in evolution is now running fine. Thanks for your
> help and sorry to have led you astray.
>
> Kind regards, Jules
>
> 2008/10/28 Julius Roberts <email address hidden>:
> > Hi mate, it's rather unfortunate, but at this particular time our LDAP
> > contact directory is broken, so i can't test the new evolution. I am
> > happy to do so when that other issue is resolved, but i cannot at this
> > stage say when that might be.
> >
> > kind regards, Jules
> >
> > 2008/10/21 Pedro Villavicencio <email address hidden>:
> >> Thank you for taking the time to report this bug and helping to make
> >> Ubuntu better. The issue that you reported is one that should be
> >> reproducible with the live environment of the Desktop CD of the
> >> development release - Intrepid Ibex. It would help us greatly if you
> >> could test with it so we can work on getting it fixed in the next
> >> release of Ubuntu. You can find out more about the development release
> >> at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your
> >> help.
> >>
> >> ** Changed in: evolution (Ubuntu)
> >> Status: New => Incomplete
> >
>
>
> --
> Kind regards, Jules
>
> "..There comes a time when the operation of the machine becomes so
> odious, makes you so sick at heart, that you can't take part, you
> can't even passively take part; and you've got to put your bodies upon
> the gears and upon the wheels, upon all the apparatus, and you've got
> to make it stop, And you've got to indicate to the people who run it,
> the people who own it, that unless you're free the machine will be
> prevented from working at all.." - Mario Savio (1964)
>
> --
> LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.
> https://bugs.launchpad.net/bugs/123282
> You received this bug notification because you are a direct subscriber
> of the bug.

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Revision history for this message
Julius Roberts (hooliowobbits) wrote : Re: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.

I should add that we can't get it working using SSL/TLS we determined
that was a problem with our LDAP as well. in other words, i can't
confirm evolution is working accessing an LDAP server using SSL/TLS

Jules

2008/11/21 reberhar <email address hidden>:
>
> I had no luck. It did ask for the password unlike before, but after that it claimed varous things, like no TLS, which I wasn't using. I was using SSL It claimed an authentication error. It never allowed me to enter the password a second time. I tried various ways of logging in.
>
> I have tried on the live 32 bit CD and my currently installed 64 bit
> 8.10.
>
> I have no control over the LDAP server.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Thanks in advance.

Revision history for this message
Julius Roberts (hooliowobbits) wrote : Re: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.

Hi there, it turns out that our LDAP install was screwy. It's now
working all ok and evolution has a clean bill of health!

Thankyou for getting back to me!! :)

kind regards, jules

2009/2/14 Pedro Villavicencio <email address hidden>:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering is this still an issue
> for you? Thanks in advance.
>
> --
> LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.
> https://bugs.launchpad.net/bugs/123282
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "evolution" source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: evolution
>
> Our server is mail.jaars.org
>
> for ID we have to use our whole email address.
>
> e.g. <email address hidden>
>
> The domain is NOT mail.jaars.org. The domain is sil.org.
>
> We use SSL. Authentification is DN. Port 636.
>
> Evolution never asks for a password but simply says the server is spelled wrong or not available.
>
> Our whole organization of 7000 can't use this feature with Evolution because of this problem.
>
> Roy Eberhardt - <email address hidden>
>
>

--
Kind regards, Jules

free. open. honest. love. kindness. generosity. energy. frenetic.
electric. light. lasers. spinning spotlights. stage dancers. heads
bathed in yellow light. silence. stillness. awareness. empathy. the
beat. magic, not mushrooms. thick. tight. solid. commanding.
compelling. uplifting. euphoric. ecstatic, not e. ongoing. releasing.
reforming. meandering. focussing. quickening. quickening. quickening.
aloft. floating. then.... the beat. fat exploding thick bass-line.
eyes, everywhere. smiling. sharing. giving. trust. understanding.
tolerance. peace. equanimity. emptiness (Earthcore, 2008)

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Awesome news, marking this as fixed, please feel free to re open or open a new bug if you experience this again with newest packages on jaunty, thanks in advance!.

Changed in evolution:
status: Incomplete → Fix Released
Revision history for this message
reberhar (roy-eberhardt) wrote : RE: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.

It remains the same.

> Date: Fri, 13 Feb 2009 18:32:44 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 123282] Re: LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering is this still an issue
> for you? Thanks in advance.
>
> --
> LDAP fails. Says it can't find the server, but the server is there and spelled correctly. Works in Windows. Problem is probably with the authentifiaction.
> https://bugs.launchpad.net/bugs/123282
> You received this bug notification because you are a direct subscriber
> of the bug.

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Revision history for this message
bitinerant (bitinerant) wrote :

If this still effects anyone, the solution for me was to edit /etc/ldap/ldap.conf and add the line:

TLS_REQCERT never

(You probably then need to restart Evolution.)

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