Samsung Series 9 NP900X4C-A04US lid state not detected in ubuntu 13.10.

Bug #1232528 reported by mluser
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

I have had no problems with suspend on laptop lid close for over a year, using 12.04. But since my upgrade to 13.10 I no longer get any lid state messages.
cat /proc/acpi/button/lid/LID0/state
always shows state: open.

On my way to 13.10 from 12.04 I did upgrade to 13.04 and lid state change was working properly.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-9-generic 3.11.0-9.16
ProcVersionSignature: Ubuntu 3.11.0-9.16-generic 3.11.2
Uname: Linux 3.11.0-9-generic x86_64
ApportVersion: 2.12.5-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mfindley 3886 F.... pulseaudio
Date: Sat Sep 28 13:31:40 2013
HibernationDevice: RESUME=UUID=650eddf4-538e-4897-b8c3-1117ce1a99a9
InstallationDate: Installed on 2012-08-02 (422 days ago)
InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X4C/900X4D
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-9-generic root=UUID=9bf87e9e-75f1-4d65-8778-7b8c4b98a31f ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-9-generic N/A
 linux-backports-modules-3.11.0-9-generic N/A
 linux-firmware 1.114
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-09-15 (13 days ago)
dmi.bios.date: 02/08/2013
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: P06AAC
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: SAMSUNG_NP1234567890
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP06AAC:bd02/08/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 900X3C/900X3D/900X4C/900X4D
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

Revision history for this message
mluser (mluser) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc3-saucy/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
mluser (mluser) wrote :

I have tested as requested with linux-image-3.12.0-999-generic_3.12.0-999.201309300405_amd64.deb.
Still no change with lid state as reported by cat /proc/acpi/button/lid/LID0/state
Please let me know if there is anything else you'd like me to test.

Thanks

tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
mmalmeida (mmalmeida) wrote :

I am running Ubuntu 13.04 and I've just noticed that closing the lid doesn't suspend my NP900X4C.

This is new to me - I've had the laptop close to a year now and this always worked. I don't know when it stopped working.

Revision history for this message
mmalmeida (mmalmeida) wrote :

I forgot to add that closing the lid turns the screen off instead of suspending.

Revision history for this message
mluser (mluser) wrote :

OK, I think I have resolved my problems with suspend on lid close and they had nothing to do with K/Ubuntu.
First of all, the power button problem I described above was caused by some acpid scripts in /etc/acpi, after I uninstalled it, pressing the power button would put the laptop to sleep just as I had setup in the system power management settings.

As far as the lid is concerned, it turned out to be a problem with my last bios upgrade.  Apparently you are supposed to completely power down the bios (separate it from the battery) for a few seconds so the new bios settings can take effect.  To do this one has to depress a tiny little button in the bottom of the laptop using a paperclip while the laptop is disconnected from a power source. To start it again, you first have to connect a powersource to the laptop, or it wont start.
After I did this, everything started working fine.  Infact everything is working perfectly on my
NP900X4C-A04US Samsung laptop.  I’m loving the new 10.10 release.

As far as comment #6 is concerned, I believe the screen turning off on lid close is being controlled by the hardware and not the OS. So that behavior is normal and expected.
I hope this helps others out there.. took me a whole month and a half to figure this out.
I’m now going to mark this bug as resolved.
Thanks

Changed in linux (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
mluser (mluser) wrote :

Actually I marked it invalid, since there was not 'Resolved' option. Invalid makes more sense since it really had nothing to do with the OS. Thanks again.

mmalmeida (mmalmeida)
Changed in linux (Ubuntu):
status: Invalid → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

mmalmeida, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being addressed as quickly as possible.

No need exists to comment here at this time. After reading the above documentation in it's entirety, if you have further questions, you are welcome to redirect them to the appropriate mailing list or forum via http://www.ubuntu.com/support/community/mailinglists , or you may contact me directly.

Thank you for your understanding.

description: updated
tags: added: latest-bios-p06aac regression-release
Changed in linux (Ubuntu):
status: Confirmed → Invalid
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