[Lenovo Thinkpad T430u] random freezes

Bug #1231231 reported by Michael
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

System will randomly lock up and freeze. The key combo Alt + SysReq + REISUB does nothing. The only solution so far has been to hard restart. Typically happens on the order of once every day, sometimes more frequently. No discernible pattern regarding activity or computer load.

I believe a similarly reported bug is Bug #1197869.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-53-generic 3.2.0-53.81
ProcVersionSignature: Ubuntu 3.2.0-53.81-generic 3.2.50
Uname: Linux 3.2.0-53-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: michael 1986 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf1810000 irq 45'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0269,17aa500c,00100203 HDA:80862806,80860101,00100000'
   Controls : 30
   Simple ctrls : 12
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown'
   Mixer name : 'ThinkPad EC (unknown)'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Wed Sep 25 19:29:13 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=e59bfbc5-8022-4aba-b6a7-3ecebc3e6513
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: LENOVO 3351CTO
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-53-generic root=UUID=ed1f8785-c52c-4c15-9c96-56fa1401baa1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-53-generic N/A
 linux-backports-modules-3.2.0-53-generic N/A
 linux-firmware 1.79.6
SourcePackage: linux
StagingDrivers: rts_pstor mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/11/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: H6ET90WW (2.08 )
dmi.board.asset.tag: Not Available
dmi.board.name: 3351CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrH6ET90WW(2.08):bd01/11/2013:svnLENOVO:pn3351CTO:pvrThinkPadT430u:rvnLENOVO:rn3351CTO:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 3351CTO
dmi.product.version: ThinkPad T430u
dmi.sys.vendor: LENOVO

Revision history for this message
Michael (mstobb) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Michael, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, please make a comment to this.

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12-rc2

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-2.08 needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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