Bug #1228495 “[ASUSTeK COMPUTER INC. K55VM] suspend/resume failu...” : Bugs : linux package : Ubuntu

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Amit Sedai (amitsedaiz) wrote on 2013-09-21:

#1

AlsaInfo.txt Edit (28.1 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (83.1 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (4.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.6 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (650 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (33.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (445 bytes, text/plain; charset="utf-8")
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ProcInterrupts.txt Edit (3.8 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (19.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.0 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (775 bytes, text/plain; charset="utf-8")
RfKill.txt Edit (186 bytes, text/plain; charset="utf-8")
SleepLog.txt Edit (1.2 MiB, text/plain; charset="utf-8")
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WifiSyslog.txt Edit (636.4 KiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2013-09-21: Status changed to Confirmed

#2

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2013-09-23:

#3

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc1-saucy/

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Amit Sedai (amitsedaiz) wrote on 2013-09-24: Re: [Bug 1228495] Re: [ASUSTeK COMPUTER INC. K55VM] suspend/resume failure

#4

Download full text (4.5 KiB)

Hi Joseph,

The mouse flickering is not a consistent issue and after reboot has not
appeared. However, I have just installed the kernel:
linux-image-3.12.0-031200rc1-generic_3.12.0-031200rc1.201309161735_amd64.deb<http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc1-saucy/linux-image-3.12.0-031200rc1-generic_3.12.0-031200rc1.201309161735_amd64.deb>.
I will update if any issue persists after restart in next few days.

I am facing one more issue. Since few months, I have not been receiving any
updates from Ubuntu except for Google chrome for which a separate
repository exists. Is this normal or should I change any configuration.
Thanks.

On Mon, Sep 23, 2013 at 10:30 PM, Joseph Salisbury <
<email address hidden>> wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.12 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc1-saucy/
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1228495
>
> Title:
> [ASUSTeK COMPUTER INC. K55VM] suspend/resume failure
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> Mouse started flickering after reboot and continued to flicker.
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 13.04
> Package: linux-image-3.8.0-4-generic 3.8.0-4.8
> ProcVersionSignature: Ubuntu 3.8.0-4.8-generic 3.8.0-rc6
> Uname: Linux 3.8.0-4-generic x86_64
> Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
> ApportVersion: 2.8-0ubuntu4
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: sankalp 3684 F.... pulseaudio
> /dev/snd/pcmC0D0p: sankalp 3684 F...m pulseaudio
> Date: Mon Sep 16 22:53:46 2013
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend/resume
> HibernationDevice: RESUME=UUID=7a890c5d-1515-462b-95dc-5d2140b0c509
> InstallationDate: Installed on 2013-03-07 (197 days ago)
> InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64
> (20121017.5)
> InterpreterPath: /usr/bin/python3.3
> MachineType: ASUSTeK COMPUTER INC. K55VM
> MarkForUpload: True
> ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
> ProcEnviron:
> TERM=linux
> PATH=(custom, no user)
> ProcFB: 0 EFI VGA
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-4-generic
> root=UUID=7095bd25-6b9e-4a72-abc0-3692cbed727c ro recover...

Hi Joseph,

The mouse flickering is not a consistent issue and after reboot has not
appeared. However, I have just installed the kernel:
linux-image-3.12.0-031200rc1-generic_3.12.0-031200rc1.201309161735_amd64.deb<http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc1-saucy/linux-image-3.12.0-031200rc1-generic_3.12.0-031200rc1.201309161735_amd64.deb>.
I will update if any issue persists after restart in next few days.

I am facing one more issue. Since few months, I have not been receiving any
updates from Ubuntu except for Google chrome for which a separate
repository exists. Is this normal or should I change any configuration.
Thanks.

On Mon, Sep 23, 2013 at 10:30 PM, Joseph Salisbury <
joseph.salisbury@canonical.com> wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.12 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc1-saucy/
>
>
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1228495
>
> Title:
>   [ASUSTeK COMPUTER INC. K55VM] suspend/resume failure
>
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Mouse started flickering after reboot and continued to flicker.
>
>   ProblemType: KernelOops
>   DistroRelease: Ubuntu 13.04
>   Package: linux-image-3.8.0-4-generic 3.8.0-4.8
>   ProcVersionSignature: Ubuntu 3.8.0-4.8-generic 3.8.0-rc6
>   Uname: Linux 3.8.0-4-generic x86_64
>   Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
>   ApportVersion: 2.8-0ubuntu4
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  sankalp    3684 F.... pulseaudio
>    /dev/snd/pcmC0D0p:   sankalp    3684 F...m pulseaudio
>   Date: Mon Sep 16 22:53:46 2013
>   ExecutablePath: /usr/share/apport/apportcheckresume
>   Failure: suspend/resume
>   HibernationDevice: RESUME=UUID=7a890c5d-1515-462b-95dc-5d2140b0c509
>   InstallationDate: Installed on 2013-03-07 (197 days ago)
>   InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64
> (20121017.5)
>   InterpreterPath: /usr/bin/python3.3
>   MachineType: ASUSTeK COMPUTER INC. K55VM
>   MarkForUpload: True
>   ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
>   ProcEnviron:
>    TERM=linux
>    PATH=(custom, no user)
>   ProcFB: 0 EFI VGA
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-4-generic
> root=UUID=7095bd25-6b9e-4a72-abc0-3692cbed727c ro recovery nomodeset
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
>    linux-restricted-modules-3.8.0-4-generic N/A
>    linux-backports-modules-3.8.0-4-generic  N/A
>    linux-firmware                           1.100
>   SourcePackage: linux
>   Title: [ASUSTeK COMPUTER INC. K55VM] suspend/resume failure
>   UpgradeStatus: Upgraded to raring on 2013-04-26 (147 days ago)
>   UserGroups:
>
>   dmi.bios.date: 03/13/2012
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: K55VM.202
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: K55VM
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrK55VM.202:bd03/13/2012:svnASUSTeKCOMPUTERINC.:pnK55VM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55VM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.name: K55VM
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1228495/+subscriptions
>

-- 
Keep Walking,
Amit Sedai

Looking For Blood In Karnataka. Call 94800 44444

Revision history for this message

Amit Sedai (amitsedaiz) wrote on 2013-09-25:

#5

Download full text (4.9 KiB)

Hi Joseph,

The mouse flicker issue still persists in the new linux image.

On Tue, Sep 24, 2013 at 4:12 PM, Amit Sedai <email address hidden> wrote:

> Hi Joseph,
>
> The mouse flickering is not a consistent issue and after reboot has not
> appeared. However, I have just installed the kernel:
> linux-image-3.12.0-031200rc1-generic_3.12.0-031200rc1.201309161735_amd64.deb<http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc1-saucy/linux-image-3.12.0-031200rc1-generic_3.12.0-031200rc1.201309161735_amd64.deb>.
> I will update if any issue persists after restart in next few days.
>
> I am facing one more issue. Since few months, I have not been receiving
> any updates from Ubuntu except for Google chrome for which a separate
> repository exists. Is this normal or should I change any configuration.
> Thanks.
>
>
> On Mon, Sep 23, 2013 at 10:30 PM, Joseph Salisbury <
> <email address hidden>> wrote:
>
>> Would it be possible for you to test the latest upstream kernel? Refer
>> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
>> v3.12 kernel[0].
>>
>> If this bug is fixed in the mainline kernel, please add the following
>> tag 'kernel-fixed-upstream'.
>>
>> If the mainline kernel does not fix this bug, please add the tag:
>> 'kernel-bug-exists-upstream'.
>>
>> If you are unable to test the mainline kernel, for example it will not
>> boot, please add the tag: 'kernel-unable-to-test-upstream'.
>> Once testing of the upstream kernel is complete, please mark this bug as
>> "Confirmed".
>>
>>
>> Thanks in advance.
>>
>> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc1-saucy/
>>
>>
>> ** Changed in: linux (Ubuntu)
>> Importance: Undecided => Medium
>>
>> ** Changed in: linux (Ubuntu)
>> Status: Confirmed => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1228495
>>
>> Title:
>> [ASUSTeK COMPUTER INC. K55VM] suspend/resume failure
>>
>> Status in “linux” package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> Mouse started flickering after reboot and continued to flicker.
>>
>> ProblemType: KernelOops
>> DistroRelease: Ubuntu 13.04
>> Package: linux-image-3.8.0-4-generic 3.8.0-4.8
>> ProcVersionSignature: Ubuntu 3.8.0-4.8-generic 3.8.0-rc6
>> Uname: Linux 3.8.0-4-generic x86_64
>> Annotation: This occured during a previous suspend and prevented it
>> from resuming properly.
>> ApportVersion: 2.8-0ubuntu4
>> Architecture: amd64
>> AudioDevicesInUse:
>> USER PID ACCESS COMMAND
>> /dev/snd/controlC0: sankalp 3684 F.... pulseaudio
>> /dev/snd/pcmC0D0p: sankalp 3684 F...m pulseaudio
>> Date: Mon Sep 16 22:53:46 2013
>> ExecutablePath: /usr/share/apport/apportcheckresume
>> Failure: suspend/resume
>> HibernationDevice: RESUME=UUID=7a890c5d-1515-462b-95dc-5d2140b0c509
>> InstallationDate: Installed on 2013-03-07 (197 days ago)
>> InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64
>> (20121017.5)
>> InterpreterPath: /usr/bin/python3.3
>> MachineType: ASUSTeK COMPUTER INC. K55VM
>> MarkForUpload: True
>> ProcCmdline: /usr/bin/python...

Hi Joseph,

The mouse flicker issue still persists in the new linux image.

On Tue, Sep 24, 2013 at 4:12 PM, Amit Sedai <amitsedaiz@gmail.com> wrote:

> Hi Joseph,
>
> The mouse flickering is not a consistent issue and after reboot has not
> appeared. However, I have just installed the kernel:
> linux-image-3.12.0-031200rc1-generic_3.12.0-031200rc1.201309161735_amd64.deb<http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc1-saucy/linux-image-3.12.0-031200rc1-generic_3.12.0-031200rc1.201309161735_amd64.deb>.
> I will update if any issue persists after restart in next few days.
>
> I am facing one more issue. Since few months, I have not been receiving
> any updates from Ubuntu except for Google chrome for which a separate
> repository exists. Is this normal or should I change any configuration.
> Thanks.
>
>
> On Mon, Sep 23, 2013 at 10:30 PM, Joseph Salisbury <
> joseph.salisbury@canonical.com> wrote:
>
>> Would it be possible for you to test the latest upstream kernel? Refer
>> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
>> v3.12 kernel[0].
>>
>> If this bug is fixed in the mainline kernel, please add the following
>> tag 'kernel-fixed-upstream'.
>>
>> If the mainline kernel does not fix this bug, please add the tag:
>> 'kernel-bug-exists-upstream'.
>>
>> If you are unable to test the mainline kernel, for example it will not
>> boot, please add the tag: 'kernel-unable-to-test-upstream'.
>> Once testing of the upstream kernel is complete, please mark this bug as
>> "Confirmed".
>>
>>
>> Thanks in advance.
>>
>> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc1-saucy/
>>
>>
>> ** Changed in: linux (Ubuntu)
>>    Importance: Undecided => Medium
>>
>> ** Changed in: linux (Ubuntu)
>>        Status: Confirmed => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1228495
>>
>> Title:
>>   [ASUSTeK COMPUTER INC. K55VM] suspend/resume failure
>>
>> Status in “linux” package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   Mouse started flickering after reboot and continued to flicker.
>>
>>   ProblemType: KernelOops
>>   DistroRelease: Ubuntu 13.04
>>   Package: linux-image-3.8.0-4-generic 3.8.0-4.8
>>   ProcVersionSignature: Ubuntu 3.8.0-4.8-generic 3.8.0-rc6
>>   Uname: Linux 3.8.0-4-generic x86_64
>>   Annotation: This occured during a previous suspend and prevented it
>> from resuming properly.
>>   ApportVersion: 2.8-0ubuntu4
>>   Architecture: amd64
>>   AudioDevicesInUse:
>>    USER        PID ACCESS COMMAND
>>    /dev/snd/controlC0:  sankalp    3684 F.... pulseaudio
>>    /dev/snd/pcmC0D0p:   sankalp    3684 F...m pulseaudio
>>   Date: Mon Sep 16 22:53:46 2013
>>   ExecutablePath: /usr/share/apport/apportcheckresume
>>   Failure: suspend/resume
>>   HibernationDevice: RESUME=UUID=7a890c5d-1515-462b-95dc-5d2140b0c509
>>   InstallationDate: Installed on 2013-03-07 (197 days ago)
>>   InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64
>> (20121017.5)
>>   InterpreterPath: /usr/bin/python3.3
>>   MachineType: ASUSTeK COMPUTER INC. K55VM
>>   MarkForUpload: True
>>   ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
>>   ProcEnviron:
>>    TERM=linux
>>    PATH=(custom, no user)
>>   ProcFB: 0 EFI VGA
>>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-4-generic
>> root=UUID=7095bd25-6b9e-4a72-abc0-3692cbed727c ro recovery nomodeset
>>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
>> PulseAudio daemon running, or not running as session daemon.
>>   RelatedPackageVersions:
>>    linux-restricted-modules-3.8.0-4-generic N/A
>>    linux-backports-modules-3.8.0-4-generic  N/A
>>    linux-firmware                           1.100
>>   SourcePackage: linux
>>   Title: [ASUSTeK COMPUTER INC. K55VM] suspend/resume failure
>>   UpgradeStatus: Upgraded to raring on 2013-04-26 (147 days ago)
>>   UserGroups:
>>
>>   dmi.bios.date: 03/13/2012
>>   dmi.bios.vendor: American Megatrends Inc.
>>   dmi.bios.version: K55VM.202
>>   dmi.board.asset.tag: ATN12345678901234567
>>   dmi.board.name: K55VM
>>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>>   dmi.board.version: 1.0
>>   dmi.chassis.asset.tag: No Asset Tag
>>   dmi.chassis.type: 10
>>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>>   dmi.chassis.version: 1.0
>>   dmi.modalias:
>> dmi:bvnAmericanMegatrendsInc.:bvrK55VM.202:bd03/13/2012:svnASUSTeKCOMPUTERINC.:pnK55VM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55VM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>>   dmi.product.name: K55VM
>>   dmi.product.version: 1.0
>>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1228495/+subscriptions
>>
>
>
>
> --
> Keep Walking,
> Amit Sedai
>
> Looking For Blood In Karnataka. Call 94800 44444
>

-- 
Keep Walking,
Amit Sedai

Looking For Blood In Karnataka. Call 94800 44444

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-11-25:

#6

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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[ASUSTeK COMPUTER INC. K55VM] suspend/resume failure

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[ASUSTeK COMPUTER INC. K55VM] suspend/resume failure

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