After updating (flashing) the phone, my infographic doesn't include data from before the update

Bug #1218270 reported by Katie Taylor
16
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Phablet Tools
Fix Released
Undecided
Unassigned
Ubuntu UX
Fix Released
High
Katie Taylor
libusermetrics
Invalid
Undecided
Unassigned
libusermetrics (Ubuntu)
Invalid
Undecided
Unassigned
phablet-tools (Ubuntu)
Fix Released
Undecided
Unassigned
unity8 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I have a beautiful infographic on my phone. I've been taking photos everyday and it looks very pretty.

I flash the phone to get the latest image.

My infographic goes back to blank. No circles. No data. :( Even though my photos I took before the update are in the gallery application.

Desired:
- infographic should include data from before the update

Related branches

Katie Taylor (katie-t)
Changed in ubuntu-ux:
assignee: nobody → Katie Taylor (katie-t)
importance: Undecided → Medium
importance: Medium → High
status: New → Fix Committed
tags: added: infographic-aug-13
Revision history for this message
kevin gunn (kgunn72) wrote :

nic - this might be backend ? not sure...

or maybe katie is --wiping ?

Changed in unity8:
assignee: nobody → Nicolas d'Offay (nicolas-doffay)
importance: Undecided → Medium
Revision history for this message
Michał Sawicz (saviq) wrote :

Well... this is not really a bug in libusermetrics, rather in phablet-tools? Should /var/lib be maintained when flashing?

no longer affects: unity8
Changed in unity8 (Ubuntu):
status: New → Invalid
Revision history for this message
Pete Woods (pete-woods) wrote :

This bug should go away when users switch to using the system image based flashing, where /var/lib is preserved between updates.

Revision history for this message
Katie Taylor (katie-t) wrote :

I'm not --wiping (don't even know what that means...) :)

Revision history for this message
Pete Woods (pete-woods) wrote :

When using the officially supported system update mechanism, the data is preserved.

Changed in libusermetrics:
status: New → Invalid
Changed in libusermetrics (Ubuntu):
status: New → Invalid
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in phablet-tools (Ubuntu):
status: New → Confirmed
Revision history for this message
Sergio Schvezov (sergiusens) wrote :

The original bug was logged using cdimage images; the backup/restore option is on the image itself; backing up when switching from cdimage images to upgradable ones had a facility to not lose $HOME when making the switch; it did not take into account all the writable paths that started to show up and was never intended to stay for long.

I've fixed this so that if you are running on an upgradable image and wish to update your data partition isn't formatted.

cdimage builds are not intended for users and won't be fixed.

Revision history for this message
PS Jenkins bot (ps-jenkins) wrote :

Fix committed into lp:phablet-tools at revision 219, scheduled for release in phablet-tools, milestone Unknown

Changed in phablet-tools:
status: New → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package phablet-tools - 1.0+14.04.20131030.2-0ubuntu1

---------------
phablet-tools (1.0+14.04.20131030.2-0ubuntu1) trusty; urgency=low

  [ Sergio Schvezov ]
  * phablet-flash: Adding a friendly error message when device detection
    fails. (LP: #1228129)
  * Using wait_for_recovery when flashig. (LP: #1215436)
  * Provide some information of revision/version and channel used when
    flashing. (LP: #1233800)
  * phablet-flash: Switching default from saucy to trusty for cdimage-
    touch. (LP: #1245569)
  * phablet-flash: not formatting data when already on a system image
    and not doing a bootstrap and removing support from cdimage ->
    upgradable image backup support. --no-backup is a deprecated option.
    (LP: #1218270)

  [ Andy Doan ]
  * get error information from phablet-config package installation Since
    adb-shell sends the actual stderr via stdout, we were hiding the key
    information to a user if a package failed to install. This prints it
    out for them.
  * remove an incorrect logging statement about rebooting the device.

  [ Ubuntu daily release ]
  * Automatic snapshot from revision 220
 -- Ubuntu daily release <email address hidden> Wed, 30 Oct 2013 18:06:01 +0000

Changed in phablet-tools (Ubuntu):
status: Confirmed → Fix Released
Changed in phablet-tools:
status: Fix Committed → Fix Released
John Lea (johnlea)
Changed in ubuntu-ux:
status: Fix Committed → Fix Released
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