090c:1000 USB drive with VFAT not mountable in saucy

[Jussi Pakkanen]

I have two USB disk devices that don't work anymore when I updated to Saucy.

The first is a plain USB stick, which prints this into dmesg:

[26938.517257] sd 7:0:0:0: [sdd] 7928832 512-byte logical blocks: (4.05 GB/3.78 GiB)
[26938.518243] sd 7:0:0:0: [sdd] Write Protect is off
[26938.518248] sd 7:0:0:0: [sdd] Mode Sense: 43 00 00 00
[26938.519271] sd 7:0:0:0: [sdd] No Caching mode page present
[26938.519277] sd 7:0:0:0: [sdd] Assuming drive cache: write through
[26969.329050] usb 1-1.4.5.3: reset high-speed USB device number 8 using ehci-pci

The second is an Android phone, which prints this to dmesg:

[27177.508842] usb-storage 1-1.4.5.2:1.0: USB Mass Storage device detected
[27177.509078] scsi9 : usb-storage 1-1.4.5.2:1.0
[27178.511239] scsi 9:0:0:0: Direct-Access HTC Android Phone 0100 PQ: 0 ANSI: 2
[27178.511539] sd 9:0:0:0: Attached scsi generic sg4 type 0
[27178.518163] sd 9:0:0:0: [sdd] 15523840 512-byte logical blocks: (7.94 GB/7.40 GiB)
[27178.520156] sd 9:0:0:0: [sdd] Write Protect is off
[27178.520161] sd 9:0:0:0: [sdd] Mode Sense: 0f 00 00 00
[27178.522172] sd 9:0:0:0: [sdd] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[27178.548336] sdd: sdd1
[27178.569834] sd 9:0:0:0: [sdd] Attached SCSI removable disk
[27181.553057] usb 1-1.4.5.2: USB disconnect, device number 16
[27181.559355] FAT-fs (sdd1): unable to read boot sector to mark fs as dirty

Both devices:

- work on other machines
- fail when plugged to a hub or directly in the computer

A USB disk with ext4 works flawlessly.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
Uname: Linux 3.10.0-6-generic x86_64
ApportVersion: 2.12-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jpakkane 2060 F.... pulseaudio
 /dev/snd/controlC0: jpakkane 2060 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Date: Tue Aug 13 17:23:03 2013
InstallationDate: Installed on 2013-05-20 (85 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.10.0-6-generic root=UUID=7dd49803-456a-4327-aeb5-7ea47105ef3e ro rootflags=subvol=@ quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.10.0-6-generic N/A
 linux-backports-modules-3.10.0-6-generic N/A
 linux-firmware 1.113
RfKill:

SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-08-08 (5 days ago)
dmi.bios.date: 05/16/2013
dmi.bios.vendor: Intel Corp.
dmi.bios.version: EBH7710H.86A.0101.2013.0516.1649
dmi.board.name: DH77EB
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG39073-304
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrEBH7710H.86A.0101.2013.0516.1649:bd05/16/2013:svn:pn:pvr:rvnIntelCorporation:rnDH77EB:rvrAAG39073-304:cvn:ct3:cvr:

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

It appears you are running the 3.10.0-6.17 kernel. Saucy has recently been rebased to v3.11. Can you apply the latest updates and post back if this bug still exists or not?

[Jussi Pakkanen (jpakkane)]

It still exists.

[penalvch (penalvch)]

Jussi Pakkanen, regarding the plain USB stick, could you please unplug all USB devices from your computer, plug in only this USB device, immediately place the following in a terminal and attach the results:
lsusb -v > lsusb-v.log

[Jussi Pakkanen (jpakkane)]

Requested file attached.

[penalvch (penalvch)]

Jussi Pakkanen, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Jussi Pakkanen (jpakkane)]

The latest saucy update fixed this. Closing.