Printer used with previous versions of Ubuntu will not work under Feisty

[eugenia]

I upgraded to Feisty from 6.10 recently.

I have been using Ubuntu since 5.10 (a great OS that happily allowed me to use my CanoScan N670U flatbed Scanner and printer).

Once I upgraded to 6.06 I lost the use of the scanner and it hasn't worked with Ubuntu since (6.06, 6.10 or 7.04). The scanner still works with Windows.

The printer stopped working once I upgraded to 7.04. I upgraded online with the Update Manager.

I eventually found that I could get the printer to work if I install it using CUPS (http://localhost:631/)

For your information I "removed" the printer, which had still showed as being installed after the upgrade, but would not work and tried to reinstall it using add "New Printer" in System > Administration > Printing

Step 1 - Using the wizard no printer is detected -so

Step 2 - Manually specified parallel port CANON and select the model and apply

Result - get "BJC-255SP ready" icon in Printers but it still would not work.

I hope the information I have provided is of some assistance.

-----------------------------------------------------------

Below is the output as per https://wiki.ubuntu.com/DebuggingPrintingProblems gathered after removing the printer and rebooting. After gathering this information I again tried to install the printer using System > Administration > Printing > Add Printer and got the same result (a "printer ready" icon that would not print)

ray@wannabee:~$ lsmod | grep lp
lp 12452 0
parport 36936 3 ppdev,lp,parport_pc

ray@wannabee:~$ cat /var/log/messages | grep par
Jun 18 12:17:41 wannabee kernel: [ 20.618835] Booting paravirtualized kernel on bare hardware
Jun 18 12:17:41 wannabee kernel: [ 44.934582] parport: PnPBIOS parport detected.
Jun 18 12:17:41 wannabee kernel: [ 44.934702] parport0: PC-style at 0x378 (0x778), irq 7, dma 3 [PCSPP,TRISTATE,COMPAT,EPP,ECP,DMA]
Jun 18 12:17:41 wannabee kernel: [ 52.024400] parport0: Printer, Canon BJC-255SP
Jun 18 12:17:41 wannabee kernel: [ 52.253892] lp0: using parport0 (interrupt-driven).
Jun 18 12:17:48 wannabee kernel: [ 68.862838] ppdev: user-space parallel port driver
Jun 18 17:34:04 wannabee kernel: [ 12.718650] Booting paravirtualized kernel on bare hardware
Jun 18 17:34:04 wannabee kernel: [ 36.736415] parport: PnPBIOS parport detected.
Jun 18 17:34:04 wannabee kernel: [ 36.736537] parport0: PC-style at 0x378 (0x778), irq 7, dma 3 [PCSPP,TRISTATE,COMPAT,EPP,ECP,DMA]
Jun 18 17:34:04 wannabee kernel: [ 37.023989] parport0: Printer, Canon BJC-255SP
Jun 18 17:34:04 wannabee kernel: [ 38.395682] lp0: using parport0 (interrupt-driven).
Jun 18 17:34:11 wannabee kernel: [ 55.069698] ppdev: user-space parallel port driver

ray@wannabee:~$ lpinfo -v
network socket
network beh
network bluetooth
direct hpfax
direct hp
network http
network ipp
network lpd
direct parallel:/dev/lp0
direct canon:/dev/lp0
direct epson:/dev/lp0
direct scsi
serial serial:/dev/ttyS0?baud=115200
network smb

From the script printingbuginfo:-
ProblemType: printingbuginfo v2.0: printingbug+locallpt (https://wiki.ubuntu.com/PrintingBugInfoScript)
CupsConfiguredDevices: lpstat: No destinations added.
CupsConfiguredPPDs: grep: /etc/cups/ppd/*.ppd: No such file or directory
Date: Mon Jun 18 17:38:59 2007
DesktopEnvironment: GNOME
DistroRelease: Ubuntu 7.04
EtcPapersize: a4
InstalledPrintingPackages:
 ii cupsys 1.2.8-0ubuntu8 Common UNIX Printing System(tm) - server
 ii cupsys-driver-gutenprint 5.0.0.99.1-0ubuntu2 printer drivers for CUPS
 ii foo2zjs 20061224-0ubuntu3 Support for printing to ZjStream-based printers
 ii foomatic-db 20070327-0ubuntu1 OpenPrinting printer support - database
 ii foomatic-db-engine 3.0.2-20070303-0ubuntu1 OpenPrinting printer support - programs
 ii foomatic-db-hpijs 20070327-0ubuntu1 OpenPrinting printer support - database for HPIJS driver
 ii foomatic-filters 3.0.2-20070323-0ubuntu1 OpenPrinting printer support - filters
 ii gnome-cups-manager 0.31-3ubuntu5 CUPS printer admin tool for GNOME
 ii gs-common 0.3.11ubuntu1 Common files for different Ghostscript releases
 ii gs-esp 8.15.4.dfsg.1-0ubuntu1 The Ghostscript PostScript interpreter - ESP version
 ii gs-esp-x 8.15.4.dfsg.1-0ubuntu1 The Ghostscript PostScript interpreter - ESP version
 ii hpijs 2.7.2+1.7.3-0ubuntu1 HP Linux Printing and Imaging - gs IJS driver (hpijs)
 ii hplip 1.7.3-0ubuntu1 HP Linux Printing and Imaging System (HPLIP)
 ii libgnomeprint2.2-0 2.18.0-0ubuntu1 The GNOME 2.2 print architecture - runtime files
 ii min12xxw 0.0.9-1build1 Printer driver for KonicaMinolta PagePro 1[234]xxW
 ii openprinting-ppds 20070327-0ubuntu1 OpenPrinting printer support - PostScript PPD files
 ii pnm2ppa 1.12-16 PPM to PPA converter
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8, LC_PAPER=en_US.UTF-8
LptPrinterDevices:
 crw-rw---- 1 root lp 6, 0 Jun 18 17:33 /dev/lp0
 crw-rw---- 1 root lp 99, 0 Jun 18 17:34 /dev/parport0
LptPrinterIEEE1284Id:
 /dev/parport0:
 CLASS:PRINTER;
 MODEL:BJC-255SP;
 MANUFACTURER:Canon;
 DESCRIPTION:Canon BJC-255SP;
 COMMAND SET:BJ,LQ,BJL,BJRaster,BSCC;
LptPrinterKernelModules:
 ppdev 10116 0
 lp 12452 0
 parport 36936 3 ppdev,lp,parport_pc
Uname: Linux wannabee 2.6.20-16-generic #2 SMP Thu Jun 7 20:19:32 UTC 2007 i686 GNU/Linux

[Dennis Dirdjaja (dcd-ditsch)]

Thanks for your bug report and your detailed debugging so far. Could you please also attach the CUPS error log? Just follow the instructions in https://wiki.ubuntu.com/DebuggingPrintingProblems (the part called »CUPS error_log«) to get the log.

[eugenia (clausenr)]

Dennis,

I have attached the error log.

I deleted the printer (Used delete printer from System > Admin > Printers
and then went into CUPS and deleted from there) rebooted then tried to
install the printer using System > Admin > etc. and then created the
compressed archive attached.

I hope this helps. Please get back to me if I can be of any further
assistance.

Many thanks

Ray Clausen

On 20/06/07, Dennis Dirdjaja <email address hidden> wrote:
>
> Thanks for your bug report and your detailed debugging so far. Could you
> please also attach the CUPS error log? Just follow the instructions in
> https://wiki.ubuntu.com/DebuggingPrintingProblems (the part called »CUPS
> error_log«) to get the log.
>
> ** Changed in: cupsys (Ubuntu)
> Sourcepackagename: None => cupsys
> Assignee: (unassigned) => Dennis Dirdjaja
> Status: Unconfirmed => Needs Info
>
> --
> Printer used with previous versions of Ubuntu will not work under Feisty
> https://bugs.launchpad.net/bugs/120948
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Pascal De Vuyst (pascal-devuyst)]

Attachments of e-mails don't work in Launchpad.
Please go to https://bugs.launchpad.net/bugs/120948 and click add a comment/attachment to add you attachment to this bug report.

[eugenia (clausenr)]

Error log attached

[Pascal De Vuyst (pascal-devuyst)]

You should NOT select "Parallel Port #1 (CANON)" but LPT #1 when setting up your printer.
The CANON port is a special port only used for gutenprint drivers, the BJC-255SP has no gutenprint driver.
Does it work now?

[eugenia (clausenr)]

Yes, it does thanks.

"Parallell Port #1 (CANON)" seemed to be the obvious one because that is exactly what it is - a Canon connected physically to the parallel port

Why was it not picked up when the 'wizard' reads the database - has it been deleted in Feisty?

Anyhow I really appreciate your time and help Dennis.

Best Wishes

[eugenia (clausenr)]

Sorry Pascal, thanks to you also - I didn't look at the name of the sender before I replied.

[Pascal De Vuyst (pascal-devuyst)]

This issue will be resolved when bug #104166 is fixed, therefore closing this bug as a duplicate of bug #104166.