thunderbird process does not end on exiting the application

Bug #1203847 reported by John
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When closing thunderbird, the process does not stop. As a result, when I next attempt to start the process, I have to do manually kill the process in order to reopen thunderbird.

Although this installation was 8 days ago, that was a fresh installation. Since then, I also wiped my .thunderbird folder.

Current Add-ons I have installed are:

Autoarchive 0.2.2*
EDS Contact Integration 0.5
Enigmail 1.4.6**
ExQuilla for Microsoft Exchange 21.0*
Global Menu Bar integration 3.6.4
Messaging Menu and Unity Launcher integration 1.3.1
(More detailed info in Extensions.txt, attached).
Plugins:

DivX (R) Web Player 1.4.0.233
iTunes Application Detector
QuickTiem Plug-in 7.6.6
Shockwave Flash 11,2,202,297
VLC Multimedia Plugin (compatible Videos 3.6.3)
Windows Media Player Plug-in 10 (compatible; Videos)

Before you ask, I didn't install most of this. The only add-ons I have installed personally, that were not already there are labelled with an asterix.
**Installed from Ubuntu repository, NOT Mozilla.

Of course, the bug may well be in an add-on, but similar problems seem to have been reported in the past regarding other add-ons, but as they are separate, I would suspect a bug within thunderbird itself.

using:

Thunderbird 17.0.7
Ubuntu 13.04 (amd64)

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: thunderbird 17.0.7+build1-0ubuntu0.13.04.1
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
Uname: Linux 3.8.0-26-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: john 1970 F.... pulseaudio
 /dev/snd/controlC0: john 1970 F.... pulseaudio
BuildID: 20130623220824
Channel: Unavailable
CurrentDmesg: [ 535.373066] systemd-hostnamed[2989]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
Date: Mon Jul 22 19:57:54 2013
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2013-07-14 (8 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IpRoute:
 default via 192.168.11.1 dev wlan0 proto static
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.11.0/24 dev wlan0 proto kernel scope link src 192.168.11.4 metric 9
MarkForUpload: True
PrefSources:
 prefs.js
 /usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
 /usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/000system.js
 [Profile]/<email address hidden>/defaults/preferences/preferences.js
Prefs:
 extensions.lastAppVersion: "17.0.7" (prefs.js)
 network.cookie.prefsMigrated: true (prefs.js)
 network.protocol-handler.expose.exquilla: true ([Profile]/<email address hidden>/defaults/preferences/preferences.js)
 places.database.lastMaintenance: 1374474055 (prefs.js)
 places.history.expiration.transient_current_max_pages: 72199 (prefs.js)
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=17.0.7/20130623220824 (In use)
RelatedPackageVersions:
 totem-mozilla 3.6.3-0ubuntu6
 rhythmbox-mozilla 2.98-0ubuntu5
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 Jul 22 16:14:28 john-laptop NetworkManager[920]: <warn> nl_recvmsgs() error: (-33) Dump inconsistency detected, interrupted
 Jul 22 18:30:28 john-laptop NetworkManager[920]: <warn> nl_recvmsgs() error: (-33) Dump inconsistency detected, interrupted
dmi.bios.date: 11/08/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1604
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 88.06
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.06:bd11/08/2010:svnHewlett-Packard:pnHPG56NotebookPC:pvr0596100000242710010020100:rvnHewlett-Packard:rn1604:rvr88.06:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP G56 Notebook PC
dmi.product.version: 0596100000242710010020100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
John (john-deactivatedaccount) wrote :
description: updated
Revision history for this message
Vseerror (vseerror) wrote :

John O,
Do you still see this problem?

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello John,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2013 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect BUGNUMBER

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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