Activity log for bug #1203847

Date Who What changed Old value New value Message
2013-07-22 19:11:05 John bug added bug
2013-07-22 19:12:47 John description When closing thunderbird, the process does not stop. As a result, when I next attempt to start the process, I have to do manually kill the process in order to reopen thunderbird. Although this installation was 8 days ago, that was a fresh installation. Since then, I also wiped my .thunderbird folder. Current Add-ons I have installed are: Autoarchive 0.2.2* EDS Contact Integration 0.5 Enigmail 1.4.6** ExQuilla for Microsoft Exchange 21.0* Global Menu Bar integration 3.6.4 Messaging Menu and Unity Launcher integration 1.3.1 Plugins: DivX (R) Web Player 1.4.0.233 iTunes Application Detector QuickTiem Plug-in 7.6.6 Shockwave Flash 11,2,202,297 VLC Multimedia Plugin (compatible Videos 3.6.3) Windows Media Player Plug-in 10 (compatible; Videos) Before you ask, I didn't install most of this. The only add-ons I have installed personally, that were not already there are labelled with an asterix. **Installed from Ubuntu repository, NOT Mozilla. Of course, the bug may well be in an add-on, but similar problems seem to have been reported in the past regarding other add-ons, but as they are separate, I would suspect a bug within thunderbird itself. using: Thunderbird 17.0.7 Ubuntu 13.04 (amd64) ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: thunderbird 17.0.7+build1-0ubuntu0.13.04.1 ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2 Uname: Linux 3.8.0-26-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: john 1970 F.... pulseaudio /dev/snd/controlC0: john 1970 F.... pulseaudio BuildID: 20130623220824 Channel: Unavailable CurrentDmesg: [ 535.373066] systemd-hostnamed[2989]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname! Date: Mon Jul 22 19:57:54 2013 ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2013-07-14 (8 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) IpRoute: default via 192.168.11.1 dev wlan0 proto static 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.11.0/24 dev wlan0 proto kernel scope link src 192.168.11.4 metric 9 MarkForUpload: True PrefSources: prefs.js /usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js /usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/000system.js [Profile]/extensions/exquilla@mesquilla.com/defaults/preferences/preferences.js Prefs: extensions.lastAppVersion: "17.0.7" (prefs.js) network.cookie.prefsMigrated: true (prefs.js) network.protocol-handler.expose.exquilla: true ([Profile]/extensions/exquilla@mesquilla.com/defaults/preferences/preferences.js) places.database.lastMaintenance: 1374474055 (prefs.js) places.history.expiration.transient_current_max_pages: 72199 (prefs.js) ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=17.0.7/20130623220824 (In use) RelatedPackageVersions: totem-mozilla 3.6.3-0ubuntu6 rhythmbox-mozilla 2.98-0ubuntu5 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no RunningIncompatibleAddons: False SourcePackage: thunderbird UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: Jul 22 16:14:28 john-laptop NetworkManager[920]: <warn> nl_recvmsgs() error: (-33) Dump inconsistency detected, interrupted Jul 22 18:30:28 john-laptop NetworkManager[920]: <warn> nl_recvmsgs() error: (-33) Dump inconsistency detected, interrupted dmi.bios.date: 11/08/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.06 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1604 dmi.board.vendor: Hewlett-Packard dmi.board.version: 88.06 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.06:bd11/08/2010:svnHewlett-Packard:pnHPG56NotebookPC:pvr0596100000242710010020100:rvnHewlett-Packard:rn1604:rvr88.06:cvnHewlett-Packard:ct10:cvrN/A: dmi.product.name: HP G56 Notebook PC dmi.product.version: 0596100000242710010020100 dmi.sys.vendor: Hewlett-Packard When closing thunderbird, the process does not stop. As a result, when I next attempt to start the process, I have to do manually kill the process in order to reopen thunderbird. Although this installation was 8 days ago, that was a fresh installation. Since then, I also wiped my .thunderbird folder. Current Add-ons I have installed are: Autoarchive 0.2.2* EDS Contact Integration 0.5 Enigmail 1.4.6** ExQuilla for Microsoft Exchange 21.0* Global Menu Bar integration 3.6.4 Messaging Menu and Unity Launcher integration 1.3.1 (More detailed info in Extensions.txt, attached). Plugins: DivX (R) Web Player 1.4.0.233 iTunes Application Detector QuickTiem Plug-in 7.6.6 Shockwave Flash 11,2,202,297 VLC Multimedia Plugin (compatible Videos 3.6.3) Windows Media Player Plug-in 10 (compatible; Videos) Before you ask, I didn't install most of this. The only add-ons I have installed personally, that were not already there are labelled with an asterix. **Installed from Ubuntu repository, NOT Mozilla. Of course, the bug may well be in an add-on, but similar problems seem to have been reported in the past regarding other add-ons, but as they are separate, I would suspect a bug within thunderbird itself. using: Thunderbird 17.0.7 Ubuntu 13.04 (amd64) ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: thunderbird 17.0.7+build1-0ubuntu0.13.04.1 ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2 Uname: Linux 3.8.0-26-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: john 1970 F.... pulseaudio  /dev/snd/controlC0: john 1970 F.... pulseaudio BuildID: 20130623220824 Channel: Unavailable CurrentDmesg: [ 535.373066] systemd-hostnamed[2989]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname! Date: Mon Jul 22 19:57:54 2013 ForcedLayersAccel: False IfupdownConfig:  # interfaces(5) file used by ifup(8) and ifdown(8)  auto lo  iface lo inet loopback InstallationDate: Installed on 2013-07-14 (8 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) IpRoute:  default via 192.168.11.1 dev wlan0 proto static  169.254.0.0/16 dev wlan0 scope link metric 1000  192.168.11.0/24 dev wlan0 proto kernel scope link src 192.168.11.4 metric 9 MarkForUpload: True PrefSources:  prefs.js  /usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js  /usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/000system.js  [Profile]/extensions/exquilla@mesquilla.com/defaults/preferences/preferences.js Prefs:  extensions.lastAppVersion: "17.0.7" (prefs.js)  network.cookie.prefsMigrated: true (prefs.js)  network.protocol-handler.expose.exquilla: true ([Profile]/extensions/exquilla@mesquilla.com/defaults/preferences/preferences.js)  places.database.lastMaintenance: 1374474055 (prefs.js)  places.history.expiration.transient_current_max_pages: 72199 (prefs.js) ProcEnviron:  LANGUAGE=en_GB:en  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_GB.UTF-8  SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=17.0.7/20130623220824 (In use) RelatedPackageVersions:  totem-mozilla 3.6.3-0ubuntu6  rhythmbox-mozilla 2.98-0ubuntu5 RfKill:  0: phy0: Wireless LAN   Soft blocked: no   Hard blocked: no RunningIncompatibleAddons: False SourcePackage: thunderbird UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog:  Jul 22 16:14:28 john-laptop NetworkManager[920]: <warn> nl_recvmsgs() error: (-33) Dump inconsistency detected, interrupted  Jul 22 18:30:28 john-laptop NetworkManager[920]: <warn> nl_recvmsgs() error: (-33) Dump inconsistency detected, interrupted dmi.bios.date: 11/08/2010 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.06 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1604 dmi.board.vendor: Hewlett-Packard dmi.board.version: 88.06 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.06:bd11/08/2010:svnHewlett-Packard:pnHPG56NotebookPC:pvr0596100000242710010020100:rvnHewlett-Packard:rn1604:rvr88.06:cvnHewlett-Packard:ct10:cvrN/A: dmi.product.name: HP G56 Notebook PC dmi.product.version: 0596100000242710010020100 dmi.sys.vendor: Hewlett-Packard
2018-07-06 17:15:18 gf thunderbird (Ubuntu): status New Incomplete
2018-07-06 17:15:25 gf bug added subscriber gf
2018-09-05 04:17:45 Launchpad Janitor thunderbird (Ubuntu): status Incomplete Expired