Ubuntu
linux package

hda intel sound card not found, dummy output only

Bug #1196105 reported by Duane Kaitschuck on 2013-06-29

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Medium	Unassigned

Bug Description

Ubuntu has my hda intel sound card listed, but will not show it in gnome. If I log out of the system and check my bios, it plays fine. I suspect there is a code glitch in module. Tried to boot up from Ubuntu live cd, all it did was reset my sound settings, but will not "see" the sound card.
---
AlsaDevices:
total 0
crw-rw---T+ 1 root audio 116, 1 Jun 29 11:41 seq
crw-rw---T+ 1 root audio 116, 33 Jun 29 11:41 timer
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices: aplay: device_list:252: no soundcards found...
ApportVersion: 2.0.1-0ubuntu17.3
Architecture: i386
ArecordDevices: arecord: device_list:252: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
MachineType: Acer, inc. Aspire 6930
MarkForUpload: True
Package: linux 3.2.0.48.58
PackageArchitecture: i386
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-48-generic-pae root=UUID=5A0A35960A35705D loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-48.74-generic-pae 3.2.46
RelatedPackageVersions:
linux-restricted-modules-3.2.0-48-generic-pae N/A
linux-backports-modules-3.2.0-48-generic-pae N/A
linux-firmware 1.79.4
Tags: precise running-unity
Uname: Linux 3.2.0-48-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/12/2008
dmi.bios.vendor: Acer
dmi.bios.version: v0.3121
dmi.board.name: Makalu
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: Acer, Inc.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrv0.3121:bd09/12/2008:svnAcer,inc.:pnAspire6930:pvrNotApplicable:rvnAcer,Inc.:rnMakalu:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A:
dmi.product.name: Aspire 6930
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer, inc.
---
AlsaDevices:
total 0
crw-rw---T+ 1 root audio 116, 1 Jun 29 11:41 seq
crw-rw---T+ 1 root audio 116, 33 Jun 29 11:41 timer
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices: aplay: device_list:252: no soundcards found...
ApportVersion: 2.0.1-0ubuntu17.3
Architecture: i386
ArecordDevices: arecord: device_list:252: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
MachineType: Acer, inc. Aspire 6930
MarkForUpload: True
Package: linux 3.2.0.48.58
PackageArchitecture: i386
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-48-generic-pae root=UUID=5A0A35960A35705D loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-48.74-generic-pae 3.2.46
RelatedPackageVersions:
linux-restricted-modules-3.2.0-48-generic-pae N/A
linux-backports-modules-3.2.0-48-generic-pae N/A
linux-firmware 1.79.4
Tags: precise running-unity
Uname: Linux 3.2.0-48-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/12/2008
dmi.bios.vendor: Acer
dmi.bios.version: v0.3121
dmi.board.name: Makalu
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: Acer, Inc.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrv0.3121:bd09/12/2008:svnAcer,inc.:pnAspire6930:pvrNotApplicable:rvnAcer,Inc.:rnMakalu:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A:
dmi.product.name: Aspire 6930
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer, inc.

See original description

Tags:

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Brad Figg (brad-figg) wrote on 2013-06-29: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1196105

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: AcpiTables.txt

AcpiTables.txt Edit (185.8 KiB, text/plain)

apport information

tags:	added: apport-collected precise running-unity
description:	updated

Revision history for this message

Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: BootDmesg.txt

BootDmesg.txt Edit (65.5 KiB, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: CRDA.txt

CRDA.txt Edit (257 bytes, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: CurrentDmesg.txt

CurrentDmesg.txt Edit (22.4 KiB, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: Dependencies.txt

Dependencies.txt Edit (2.1 KiB, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: IwConfig.txt

IwConfig.txt Edit (511 bytes, text/plain)

apport information

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: AcpiTables.txt

AcpiTables.txt Edit (185.8 KiB, text/plain)

apport information

description:

updated

Revision history for this message

Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: BootDmesg.txt

BootDmesg.txt Edit (65.5 KiB, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: CRDA.txt

#10

CRDA.txt Edit (257 bytes, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: CurrentDmesg.txt

#11

CurrentDmesg.txt Edit (24.3 KiB, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: Dependencies.txt

#12

Dependencies.txt Edit (2.1 KiB, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: IwConfig.txt

#13

IwConfig.txt Edit (511 bytes, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: Lspci.txt

#14

Lspci.txt Edit (12.7 KiB, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: Lsusb.txt

#15

Lsusb.txt Edit (782 bytes, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: PciMultimedia.txt

#16

PciMultimedia.txt Edit (533 bytes, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: ProcCpuinfo.txt

#17

ProcCpuinfo.txt Edit (1.5 KiB, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: ProcInterrupts.txt

#18

ProcInterrupts.txt Edit (1.5 KiB, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: ProcModules.txt

#19

ProcModules.txt Edit (2.5 KiB, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: PulseList.txt

#20

PulseList.txt Edit (9.4 KiB, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: RfKill.txt

#21

RfKill.txt Edit (124 bytes, text/plain)

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: UdevDb.txt

#22

UdevDb.txt Edit (128.5 KiB, text/plain)

apport information

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Duane Kaitschuck (phtlsmedic1) wrote on 2013-06-29: UdevLog.txt

#23

UdevLog.txt Edit (285.2 KiB, text/plain)

apport information

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Raymond (superquad-vortex2) wrote on 2013-07-01:

#25

[ 14.669649] i915 0000:00:02.0: VGA-1: EDID block 0 invalid.

[ 14.849996] drm: registered panic notifier

[ 14.878218] [drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 0
[ 14.878280] snd_hda_intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 14.878348] snd_hda_intel 0000:00:1b.0: irq 46 for MSI/MSI-X
[ 14.878377] snd_hda_intel 0000:00:1b.0: setting latency timer to 64
[ 14.908085] hda-intel: no codecs initialized
[ 14.908303] snd_hda_intel 0000:00:1b.0: PCI INT A disabled

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2013-07-01:

#26

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.10-saucy/

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Duane Kaitschuck (phtlsmedic1) wrote on 2013-07-01:

#27

Download full text (5.9 KiB)

When I try, this is what I get....

When I try, this is what I get....

duanekaitschuck@ubuntu:~$ dpkg -l | grep "linux\-[a-z]*\-"
ii  linux-generic-pae                         3.2.0.48.58                             Complete Generic Linux kernel
ii  linux-headers-3.2.0-31                    3.2.0-31.50                             Header files related to Linux kernel version 3.2.0
ii  linux-headers-3.2.0-31-generic-pae        3.2.0-31.50                             Linux kernel headers for version 3.2.0 on 32 bit x86 SMP
ii  linux-headers-3.2.0-32                    3.2.0-32.51                             Header files related to Linux kernel version 3.2.0
ii  linux-headers-3.2.0-32-generic-pae        3.2.0-32.51                             Linux kernel headers for version 3.2.0 on 32 bit x86 SMP
ii  linux-headers-3.2.0-33                    3.2.0-33.52                             Header files related to Linux kernel version 3.2.0
ii  linux-headers-3.2.0-33-generic-pae        3.2.0-33.52                             Linux kernel headers for version 3.2.0 on 32 bit x86 SMP
ii  linux-headers-3.2.0-34                    3.2.0-34.53                             Header files related to Linux kernel version 3.2.0
ii  linux-headers-3.2.0-34-generic-pae        3.2.0-34.53                             Linux kernel headers for version 3.2.0 on 32 bit x86 SMP
ii  linux-headers-3.2.0-35                    3.2.0-35.55                             Header files related to Linux kernel version 3.2.0
ii  linux-headers-3.2.0-35-generic-pae        3.2.0-35.55                             Linux kernel headers for version 3.2.0 on 32 bit x86 SMP
ii  linux-headers-3.2.0-36                    3.2.0-36.57                             Header files related to Linux kernel version 3.2.0
ii  linux-headers-3.2.0-36-generic-pae        3.2.0-36.57                             Linux kernel headers for version 3.2.0 on 32 bit x86 SMP
ii  linux-headers-3.2.0-38                    3.2.0-38.61                             Header files related to Linux kernel version 3.2.0
ii  linux-headers-3.2.0-38-generic-pae        3.2.0-38.61                             Linux kernel headers for version 3.2.0 on 32 bit x86 SMP
ii  linux-headers-3.2.0-39                    3.2.0-39.62                             Header files related to Linux kernel version 3.2.0
ii  linux-headers-3.2.0-39-generic-pae        3.2.0-39.62                             Linux kernel headers for version 3.2.0 on 32 bit x86 SMP
ii  linux-headers-3.2.0-44                    3.2.0-44.69                             Header files related to Linux kernel version 3.2.0
ii  linux-headers-3.2.0-44-generic-pae        3.2.0-44.69                             Linux kernel headers for version 3.2.0 on 32 bit x86 SMP
ii  linux-headers-3.2.0-45                    3.2.0-45.70                             Header files related to Linux kernel version 3.2.0
ii  linux-headers-3.2.0-45-generic-pae        3.2.0-45.70                             Linux kernel headers for version 3.2.0 on 32 bit x86 SMP
ii  linux-headers-3.2.0-48                    3.2.0-48.74                             Header files related to Linux kernel version 3.2.0
ii  linux-headers-3.2.0-48-generic            3.2.0-48.74                             Linux kernel headers for version 3.2.0 on 32 bit x86 SMP
ii  linux-headers-3.2.0-48-generic-pae        3.2.0-48.74                             Linux kernel headers for version 3.2.0 on 32 bit x86 SMP
ii  linux-headers-generic                     3.2.0.48.58                             Generic Linux kernel headers
ii  linux-headers-generic-pae                 3.2.0.48.58                             Generic Linux kernel headers
ii  linux-image-3.2.0-29-generic-pae          3.2.0-29.46                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-3.2.0-31-generic-pae          3.2.0-31.50                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-3.2.0-32-generic-pae          3.2.0-32.51                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-3.2.0-33-generic-pae          3.2.0-33.52                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-3.2.0-34-generic-pae          3.2.0-34.53                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-3.2.0-35-generic-pae          3.2.0-35.55                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-3.2.0-36-generic-pae          3.2.0-36.57                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-3.2.0-38-generic-pae          3.2.0-38.61                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-3.2.0-39-generic-pae          3.2.0-39.62                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-3.2.0-44-generic-pae          3.2.0-44.69                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-3.2.0-45-generic-pae          3.2.0-45.70                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-3.2.0-48-generic              3.2.0-48.74                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-3.2.0-48-generic-pae          3.2.0-48.74                             Linux kernel image for version 3.2.0 on 32 bit x86 SMP
ii  linux-image-generic                       3.2.0.48.58                             Generic Linux kernel image
ii  linux-image-generic-pae                   3.2.0.48.58                             Generic Linux kernel image
ii  linux-libc-dev                            3.2.0-48.74                             Linux Kernel Headers for development
ii  linux-sound-base                          1.0.25+dfsg-0ubuntu1.1                  base package for ALSA and OSS sound systems
duanekaitschuck@ubuntu:~$

Duane Kaitschuck (phtlsmedic1) on 2013-07-01

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Duane Kaitschuck (phtlsmedic1) wrote on 2013-07-14:

#28

Still isn't fixed... any suggestions?

Revision history for this message

penalvch (penalvch) wrote on 2013-12-01:

#29

Duane Kaitschuck, as per http://us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (3238). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags:	added: bios-outdated-3238
Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-01-31:

#30

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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Ubuntulinux package

hda intel sound card not found, dummy output only

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