10de:11bc [Dell Precision M6700] With external monitor plugged, this system cannot be suspended by closing the lid

[Po-Hsu Lin]

CID: 201205-11042 Dell Precision M6700

When external monitor plugged (tested with D-Sub / HDMI)
This system cannot be suspended by closing the lid.

After the lid was closed, both display on external monitor and laptop screen were off, but system was not suspended.
Power LED was not blinking, and if you move the external mouse with lid closed, the external display will be back.

However, the suspend button in the system menu works fine.

This issue only exist with external monitor plugged, suspend works fine without the external monitor.

Tested before and after system update, with and without nVidia proprietary driver (Recommended / Experimental-310)

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.5.0-34-generic 3.5.0-34.55~precise1
ProcVersionSignature: Ubuntu 3.5.0-34.55~precise1-generic 3.5.7.13
Uname: Linux 3.5.0-34-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.3
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: sam 2327 F.... pulseaudio
 /dev/snd/controlC0: sam 2327 F.... pulseaudio
CRDA:
 country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7730000 irq 47'
   Mixer name : 'IDT 92HD93BXX'
   Components : 'HDA:111d76df,1028053f,00100203'
   Controls : 20
   Simple ctrls : 10
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xf6080000 irq 17'
   Mixer name : 'Nvidia GPU 40 HDMI/DP'
   Components : 'HDA:10de0040,1028053f,00100100'
   Controls : 12
   Simple ctrls : 2
Date: Thu Jun 27 12:19:08 2013
HibernationDevice: RESUME=UUID=0a71e4e1-c863-4d21-8dde-6f6afb74744b
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
MachineType: Dell Inc. Precision M6700
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-34-generic root=UUID=7d4777ac-4a74-46b4-9b67-1912f4a3ded7 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-34-generic N/A
 linux-backports-modules-3.5.0-34-generic N/A
 linux-firmware 1.79.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/03/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 011BL2
dmi.board.vendor: Dell Inc.
dmi.board.version: X03
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd09/03/2012:svnDellInc.:pnPrecisionM6700:pvr01:rvnDellInc.:rn011BL2:rvrX03:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision M6700
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.10-rc7-saucy/

[Po-Hsu Lin (cypressyew)]

Verified with 12.04.2 + v3.10-rc7 kernel on this system, this mainline kernel does not fix this problem.
The resolution will drop to 1024 * 768, another available resolution is 800 * 600.
And I was unable to install those three available proprietary drivers via jockey.

[Po-Hsu Lin (cypressyew)]

It doesn't change anything with A11 BIOS and 3.5.0-44.

Step:
1. Boot to desktop, plug the D-Sub cable, make sure the external display works
2. Close the lid

Expected results:
* System could be suspended

Actual results:
* both display on external monitor and laptop screen were off, but it was not suspended. Power LED was not blinking, and if you move the external mouse with lid closed, the external display will be back.

sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
A11
08/27/2013

[penalvch (penalvch)]

Po-Hsu Lin, thank you for updating your BIOS. Could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please just make a comment to this.

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Po-Hsu Lin (cypressyew)]

Tested with 14.04 on 201205-11042, this system could be suspended with external monitor by closing the lid.

[penalvch (penalvch)]

As per https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1195148/comments/9 .