[Fujitsu Siemens Amilo a1650g] randomly freeze of sysem during use a battery

Bug #1193639 reported by DeST
34
This bug affects 6 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I have a fujitsu siemens amilo a1650g with Lubuntu 13.04 kernel linux 3.8.0-26-generic
the total block of the system that occurs after a few minutes of use since the laptop is disconnected from the power supply, the problem occurs more quickly by using the touchpad with the use of a usb mouse (with the power supply locks rarely).
At the time of the block (sometimes with a white screen, others with the presence of vertical or horizontal stripes) keyboard commands do not respond, forcing me to close out ... problem that presents also on the verified live cd

this is a photo of a block
http://minus.com/lxW7cDRyFrQRN

Notebook Amilo a1650g
Processor : Mobile AMD Sempron(tm) Processor 3400+
Memory : 1998MB (828MB used)
Operating System : Ubuntu 13.04
-Display-
Resolution : 1280x800 pixels
X11 Vendor : The X.Org Foundation
-Multimedia-
Audio Adapter : ATIIXP - ATI IXP
Audio Adapter : ATIIXP-MODEM - ATI IXP Modem
-Version-
Kernel : Linux 3.8.0-26-generic (i686)
Distribution : Ubuntu 13.04
-Current Session-
Desktop Environment : LXDE (Lubuntu)

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-26-generic 3.8.0-26.38
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
Uname: Linux 3.8.0-26-generic i686
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mauro 2947 F.... lxpanel
CRDA: Error: [Errno 2] File o directory non esistente: 'iw'
CurrentDmesg:
 [ 56.457979] wlan0: associated
 [ 56.458361] IPv6: ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
Date: Sat Jun 22 16:19:44 2013
HibernationDevice: RESUME=UUID=78cf1e8c-5c2d-415b-93f9-78249d2adaec
InstallationDate: Installed on 2013-04-30 (52 days ago)
InstallationMedia: Lubuntu 13.04 "Raring Ringtail" - Release i386 (20130423.1)
Lsusb:
 Bus 002 Device 002: ID 045e:00a4 Microsoft Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: FUJITSU SIEMENS AMILO A1650G
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=2d1c604d-1d54-446e-89b0-47a66216da49 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-26-generic N/A
 linux-backports-modules-3.8.0-26-generic N/A
 linux-firmware 1.106
SourcePackage: linux
StagingDrivers: zram
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2005
dmi.bios.vendor: Phoenix
dmi.bios.version: R01-A1I
dmi.board.name: AMILO A1650G
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: Rev.A
dmi.chassis.type: 10
dmi.chassis.vendor: N/A
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenix:bvrR01-A1I:bd12/06/2005:svnFUJITSUSIEMENS:pnAMILOA1650G:pvr-1:rvnFUJITSUSIEMENS:rnAMILOA1650G:rvrRev.A:cvnN/A:ct10:cvrN/A:
dmi.product.name: AMILO A1650G
dmi.product.version: -1
dmi.sys.vendor: FUJITSU SIEMENS

Revision history for this message
DeST (mastermixme) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: randomly freeze of sysem during use a battery

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.10-rc7-saucy/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
DeST (mastermixme) wrote :

I have tested kernel 3.10-rc7 and I had a block at 19:36 I turned back on the notebook at 19:41
this is the syslog
https://www.box.com/s/oiwsb7dlxoopqblatjv4

tags: added: kernel-bug-exists-upstream
DeST (mastermixme)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
vishal goswami (goswamivm) wrote :

 I have experienced similar freezes in my acer v5 121 with Amd c70 processor. But if I keep the default kernel 3.8.0.19 with Ubuntu 13.04 , there are no freezes, when I updated to 3.8.0.25 , freezes started occurring in 5-10 minutes after boot.

Revision history for this message
DeST (mastermixme) wrote :

in my case the freeze also occur with the kernel 3.8.0.19

Revision history for this message
penalvch (penalvch) wrote :

vishal goswami, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports

the Ubuntu Bug Control team and Ubuntu Bug Squad team article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being addressed as quickly as possible.

Thank you for your understanding.

tags: added: latest-bios-r01-a1i needs-upstream-testing regression-potential
tags: added: needs-upstream-testing-v3.10-rc7
removed: needs-upstream-testing
Revision history for this message
penalvch (penalvch) wrote :

DeST, could you please test the newest mainline kernel available via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.11-rc1-saucy/ ?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
summary: - randomly freeze of sysem during use a battery
+ [Fujitsu Siemens Amilo a1650g] randomly freeze of sysem during use a
+ battery
Revision history for this message
DeST (mastermixme) wrote :

I have now tested the kernel 3.11rc1 and the notebook has locked after 12 minutes of starting

Revision history for this message
penalvch (penalvch) wrote :

DeST, thank you for testing the newest mainline kernel. Did this problem not occur in a release prior to Raring?

tags: added: kernel-bug-exists-upstream-v3.11-rc1
removed: kernel-bug-exists-upstream needs-upstream-testing-v3.10-rc7
Revision history for this message
DeST (mastermixme) wrote :

I tested now livecd of ubuntu 9.04 and is frozen after 20 minutes of starting

penalvch (penalvch)
tags: added: jaunty
removed: regression-potential
Revision history for this message
penalvch (penalvch) wrote :

DeST, thank you for providing the requested information. Could you please document the results following https://help.ubuntu.com/community/DebuggingSystemCrash ?

tags: added: needs-crash-log
Revision history for this message
DeST (mastermixme) wrote :

memtest shows no errors
for now I can not perform a remote debugging

Revision history for this message
DeST (mastermixme) wrote :

these are two other log (syslog and kern.log), the block occurred at 20:10
I turned back on the notebook at 20:17

Revision history for this message
DeST (mastermixme) wrote :

Control+Alt+F1, Alt+SysRq+1, Alt+SysRq+t and all Alt+SysRq options after the block does not work

Revision history for this message
penalvch (penalvch) wrote :

DeST, unfortunately, the logs didn't contain an oops. Could you please capture the oops following https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Capturing_OOPs ?

tags: added: needs-upstream-testing
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
MetzKetz (metzelketzer) wrote :

regards

I suspect I have a very similar problem.
have Lubuntu 14.04 x64 installed on a Amilo A1650G and experience regular full freeze of the system.

running with power suply or battery makes no difference. the freeze always takes place between 10 and 30 minutes. the whole system is paralyzed. open a virtual console does not work. REISUB also does not work. need to shut down per power button.

have installed the linux-crashdump package but need further instructions. which informations / files you need?
is /var/crash/_usr_bin_lxsession.1000.crash the right one?

i'm total beginner but ready to learn and follow every order.

MetzKetz

Revision history for this message
MetzKetz (metzelketzer) wrote :

almost forgot:
exact same behavior with Manjaro (arch derivative).
win xp x64 Professional on same system run without problems.

guess so this is a kernel problem?

Revision history for this message
penalvch (penalvch) wrote :

MetzKetz, it would help immensely if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

Revision history for this message
sonmez (sonmezsahut) wrote : Re: [Bug 1193639] Re: [Fujitsu Siemens Amilo a1650g] randomly freeze of sysem during use a battery

Dear MetzKetz I moved to Linux Mint. Right now I am using Linux Mint 17.1 Mate edition and I don't have this problem anymore.

==========================================================================
Sonmez Sahutoglu
==========================================================================

     On Sunday, March 1, 2015 1:20 AM, Christopher M. Penalver <email address hidden> wrote:

 MetzKetz, it would help immensely if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

--
You received this bug notification because you are subscribed to a
duplicate bug report (929111).
https://bugs.launchpad.net/bugs/1193639

Title:
  [Fujitsu Siemens Amilo a1650g] randomly freeze of sysem during use a
  battery

To manage notifications about this bug go to:
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Revision history for this message
MetzKetz (metzelketzer) wrote :

thanks for the fast respond.
i filed a new report: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1427033

@sonmez
that would be worth considering. but mint seemed to me a bit overloaded.
maybe I have a look. thanks for the tip.

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