nautilus crashed with SIGSEGV in gtk_action_get_name()

Bug #1193522 reported by Mar-castelluccio
This bug affects 117 people
Affects Status Importance Assigned to Milestone
Nautilus
Unknown
Medium
nautilus (Ubuntu)
Invalid
Medium
Unassigned
nautilus-dropbox (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

This happens everytime I open a file from the Dropbox folder and Dropbox is running.

ProblemType: Crash
DistroRelease: Ubuntu 13.10
Package: nautilus 1:3.8.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.9.0-3.8-generic 3.9.4
Uname: Linux 3.9.0-3-generic x86_64
ApportVersion: 2.10.2-0ubuntu2
Architecture: amd64
CrashCounter: 1
Date: Sat Jun 22 02:49:40 2013
ExecutablePath: /usr/bin/nautilus
GsettingsChanges:
 b'org.gnome.nautilus.window-state' b'geometry' b"'866x530+179+506'"
 b'org.gnome.nautilus.window-state' b'maximized' b'true'
InstallationDate: Installed on 2012-03-30 (448 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
MarkForUpload: True
ProcCmdline: nautilus --new-window
SegvAnalysis:
 Segfault happened at: 0x7fb1f71239a6 <gtk_action_get_name+22>: cmp %rax,(%rdx)
 PC (0x7fb1f71239a6) ok
 source "%rax" ok
 destination "(%rdx)" (0xaaaaaaaaaaaaaaaa) not located in a known VMA region (needed writable region)!
SegvReason: writing unknown VMA
Signal: 11
SourcePackage: nautilus
StacktraceTop:
 gtk_action_get_name () from /usr/lib/x86_64-linux-gnu/libgtk-3.so.0
 ?? ()
 ?? ()
 ?? ()
 ?? ()
Title: nautilus crashed with SIGSEGV in gtk_action_get_name()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
mtime.conffile..etc.xdg.autostart.nautilus.autostart.desktop: 2012-12-23T02:22:01.854256

Revision history for this message
Mar-castelluccio (mar-castelluccio) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 gtk_action_get_name (action=action@entry=0x9fa410) at /build/buildd/gtk+3.0-3.8.2/./gtk/gtkaction.c:1004
 add_extension_menu_items (view=view@entry=0xc44c70, files=files@entry=0xf60aa0, menu_items=menu_items@entry=0x9931a0, subdirectory=subdirectory@entry=0x500f50 "") at nautilus-view.c:4777
 reset_extension_actions_menu (selection=0xf60aa0, view=0xc44c70) at nautilus-view.c:4836
 real_update_menus (view=<optimized out>) at nautilus-view.c:8633
 nautilus_canvas_view_update_menus (view=0xc44c70) at nautilus-canvas-view.c:1261

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in nautilus (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus (Ubuntu):
status: New → Confirmed
tags: added: bugpattern-needed
information type: Private → Public
Revision history for this message
Tim Lunn (darkxst) wrote :

This crash goes away once the dropbox nautilus plugin is rebuilt against gtk 3.8

Revision history for this message
Stephen Cradock (s-cradock) wrote :

May one ask when this will be done, and by whom? Has this been brought to the attention of the dropbox developers? Or does the user have to do this him/herself?

Meanwhile, if it helps anyone sort this out, here is the output in the terminal after starting nautilus and then trying to open the dropbox folder:

(nautilus:16785): Gtk-WARNING **: Refusing to add non-unique action 'NautilusDropbox::browse' to action group 'DirExtensionsMenuGroup'
Segmentation fault (core dumped)

HTH

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus-dropbox (Ubuntu):
status: New → Confirmed
Revision history for this message
Ivaylo Stoimenov (ivaylo-stoimenov) wrote :

I can confirm the bug in Ubuntu 13.10 daily (with 3.11.0.1 kernel). It seems that the bug disappears if you install nautilus-dropbox 1.4.0-3 instead of 1.6.0, so it is specific for the later version of Dropbox. I can access and edit my Dropbox folder, but the Dropbox icon is missing from the main Ubuntu bar on the right-top corner.

tags: added: raring
Changed in nautilus:
importance: Unknown → Medium
status: Unknown → New
Revision history for this message
Fabio Duran Verdugo (fabioduran) wrote :

with nautilus-dropbox 1.4.0-3 solve the issue, I can access to the dropbox folder without warning.

Revision history for this message
Minoru Yanagisawa (minoru-yanagisawa) wrote :

I removed 'dropbox_1.6.0_amd64.deb' and reinstall from source file 'nautilus-dropbox-1.4.0.tar.bz2' downloaded from Dropbox site. Then I can have accessed files in Dropbox folder without any crash.
Somehow I can see Dropbox icon on main Ubuntu bar upper-right side, different from Stoimenov's case.

I'm using Ubuntu Saucy Salamander (development branch), 3.11.0-3 x86_64 kernel and GNOME nautilus 3.8.2.

Changed in nautilus:
status: New → Unknown
Revision history for this message
Matteo Pagliazzi (paglia) wrote :

As Stoimenov I can't see the icon in the indicators using 1.4.0

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martyfelker (martyfelker-gmail) wrote :

Exactly the same here (also Ubuntu 13.10). I use Dolphin whenever I can. It i my default file manner unless I'm usinig PCmanfm.

Revision history for this message
Peter Chervenski (spookey) wrote :

I upgraded my Ubuntu 13.04 installation to 13.10 and Nautilus always crashes since then. When I run it from terminal, it just says "Bus error (core dumped)".

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Swâmi Petaramesh (swami-petaramesh) wrote :

I upgraded my Ubuntu installations to ArchLinux, and my problems are gone :-)

Revision history for this message
Márcio Carneiro (marciocr) wrote :

How do you know that a Linux user it is a Arch User?
He will tell.

Revision history for this message
Swâmi Petaramesh (swami-petaramesh) wrote :

I even got the t-shirt and keyboard sticker :-)

Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

Since the root cause of this bug is Dropbox, it isn't Nautilus.

Changed in nautilus-dropbox (Ubuntu):
importance: Undecided → Medium
Changed in nautilus (Ubuntu):
status: Confirmed → Invalid
Changed in nautilus-dropbox (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Rachel Greenham (rachel-strangenoises) wrote :

don't even care any more; switched to ownCloud. :-)

Revision history for this message
Morten E. Lund (morten-e-lund) wrote :

Dropbox is working again. I have only done software updates!

Revision history for this message
zzecool (zzecool) wrote :

The problem exist even with even with "nautilus-dropbox 1.4.0-3" Nautilus still crashing randomly even if you don't try to access a dropbox folder , making the desktop and desktop icons inaccessible..

In other words right now Dropbox and Ubuntu 13.10 cant live together ..

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